Susan’s Store Room

We have visited Susan’s store many times. We drive over from the East Bay and make it a special day trip. The selection of seasonal items are always fun to browse through. We came for our first Summer visit to see what she had. Not disappointed. Her window display was enticing and fun.
Susan is very friendly and helpful. She has great kits and we really like how she is helpful with suggestions. We will be back for her Halloween!

Love this store. The folks working there are always attentive, super nice, and also give me space to wander and absorb their awesome displays.
I frankly don’t understand why there are negative reviews. Perhaps those who wrote them need to think through why they had a bad experience because I certainly have always had good ones at this store (consistently and for 5+ years).

Boooooo on you, Susan! I was on a bus with 50 ladies, touring boutique thrift and consignment shops in the Bay Area… by the way GEORGI & WILLOW down the street provided EXCELLENT customer service.
Anyway, upon entering, Susan says, «Are you on that big bus from Stockton?»
I cheerfully answered, «I sure am!»
She, perhaps not seeing the bags I am already carrying, says, «Unfortunately this is NOT a thrift shop.»
I said, «That’s fine. We’ve stopped in plenty of shops and made purchases from other stores in the area as well, that are not thrift shops.»
I saw a book I would’ve loved to spend $ 30 on for my son, however, because of Susan’s condescending remarks, I will be making my purchase ELSEWHERE.

One of my all time favorite stores to visit. We will drive the 45 minutes from Alameda to see what seasonable displays Susan has. So many beautiful vignettes to explore, I could spend hours going through the rooms. We never leave here empty handed!

I have to agree with most of the negative reviews. This shop has no focus, is over stuffed, poorly organized and all the items I was interested in were overpriced. The owner is not very friendly and not very knowledgeable about antiques. There is a beautiful dollhouse on display with the most wonderful items, but they are not for sale. I would not travel any distance to visit this shop but if you are in downtown San Anselmo you may want to stop in to see the dollhouse.

I also had a horrible experience with the owner, Susan. She was incredibly unfriendly to me and my daughter. We won’t be returning. A family member was also with us who watched the interaction and was shocked since this family member has been a loyal customer of this store for years. Needless to say, my family member said she will also never return.

This store is cluttered and has no focus. I felt overwhelmed by all of the stuff everywhere and kept thinking the store needed to focus on a couple genres, rather than anything one could put a price tag on…
The store is huge and I had a question about an item in one of the back corners. I found a woman and asked if she worked there. She snapped, «I own this store.» Then she proceeded to act like I was dumb for not knowing the meaning of the obscure religious item. I felt like I was doing her a favor by shopping in the store.
I won’t be back.

Do not bring kids in here– you might get snapped at! It is too cluttered dusty and difficult to navigate this store. There are a zillion different lacey doily-​things here and there to look at and everywhere you turn you might knock something over. I saw one of the old ladies that work here get upset at someone’s kid who knocked a doll over. My sister in law suggested I come in here to get good bears– wanted to get one for both my daughter as well as my best friends daughter. Little did i know i would get a headache from trying to figure out which of the zillion different overpriced bears to choose from. $ 140 bucks for a tiny little stuffed figure blew my mind– it wasn’t even antique. Adventure it was, but i had to get out of there because I felt like I was in a demented old lady’s dusty attic– not enchanting at all. I love digging around at yard sales, but this was just disturbing and no yard sale prices found here!

Part of my day is a walk along the Avenue. Until recently there was a large stuffed bear at the front door. Just the sort of bear you want to say hello to. The windows are always a treat. The various seasons and events of the year are celebrated by an assembly of stuffed toys celebrating all things joyous. Teddy Roosevelt is the special patron saint of the bears and the holidays are part of the history of bears and their travels.
The big bear is missing from its place. I want it to be recovered. Perhaps we can organize a group of Rough Riders to find the bear.
Has anyone seen a big bear roaming around?
Find the bear and allow me to have my greeting be met by my friend.

Cannot tell you how many times I have driven by, run by and walked by this store… and not gone in. Until Saturday. My BFF and I went in, and were blown away. Not kidding when I say we spent more than an HOUR in this store, and every time we went back to a certain section we found more unbelievable treasures. There is a gift in here for everyone on your list!!! Susan, the owner, is also extremely sweet and helpful… cannot wait to go back!

From the sidewalk window gallery featuring stunning seasonally changing scenic and costume toy dramas enhanced with music accompaniment, to the moment you step over the threshold into Susan’s Storeroom, you have stepped into a fairy tale kingdom. It’s a must see for the pleasant respite of the pure delight derived at beholding all things unexpected, lovely and wondrous. For children and adult alike there is a bounty both seemingly common, such as a bedazzling glass marble, to the most treasured and rare. Susan is the wished for fairy godmother.

The Owner Susan is super nice and friendly~~~so is her store staff~~ I went back to pick up my pre ordered Be@r~~ I had waited for 3 months for that Be@r and it finally arrived at the store~~~ Yay~~~~!!! It’s SOOOO adorable and CUTE!!! ^_​_​_​_​_​_​_​_​_​^
Her store is full of cute and precious antiques (mainly Be@rs) and also a lovely LOVELY dolly house~~~ It’s sooo much more than just a toy store… I felt like I could really go for a treasure hunt there hehe^___^
Everything (literally) from greetings cards to plush toys to miniatures are exquisite~~~
I totally fell in love with this store and am definitely gonna be a frequent shopper there!^_______________^

Interesting store to browse in, yet somewhat possessed-​looking stuffed animals. A shopper in the store thought that my pekingese dog was a stuffed animal when I brought him to Susan’s. Often, my dog does look possessed.
I bought a very expensive ($ 16) set of paper files at Susan’s with birds on them because I wanted to buy something, but couldn’t figure out anything else to buy. I originally came in here to buy a birthday card, but could not find an appropriate one. I ended up making a birthday card, which was truly ugly, but at least it didn’t have frightening teddy bears on it.

I hesitate to call this a toy store because it is so much more. Antiques,
crafts items, stickers, unique jewelry plus the place itself is just a great
place to browse in. The owner designs her own cards (Susan’s Card
Store) and has also written three childrens books staring Steiff (not sure of spelling) bears. The latest one, «Pansy Goes to Paris «is simply
delightful. They have drawings and are done in journal style, complete with ephemeria and it looks like someones scrapbooked journal.
I would have died for shop like this one when I was a child.
They also have great gifts for home, lots of unique and antique french things. It is a great store just to browse in.