Swirl Frozen Yogurt

Not sure who the owners are of this place but every time we have gone, the kids behind the counter are extremely rude. No eye contact, no thank you, nothing. I have also witnessed them sticking their hands in the toppings and then eating them. This last time I took my small children in on Wednesday around 4pm, the girl was sitting on the floor watching a very violent movie which was completely inappropriate for the establishment. When I asked her about it, she got up and went to the back rudely and never came back out. This will be the last time we go here.

No complaints about the yogurt — but I was there with my four year old and there was a VERY violent and highly inappropriate movie showing on the TV, with dead bodies, fighting, sex, etc. The female employee was watching the show and was totally oblivious until I went over and nicely as I could asked her to put on something more appropriate. She did, but not without attitude. Since this shop is frequented by a lot of parents with kids, it should be a given that the employees need to have something neutral and family friendly on TV at all times.

I grabbed a medium cup, went over to my favorite red velvet flavor and started to pull the lever down and out comes the fro yo. Usually it’s nice and thick but this time I wasn’t impressed because it looked almost like a liquid form. I didn’t allow that to make me run away. So I started added some toppings like sprinkles, mochi and chocolate fudge. My favorite thing to put on the top of my ice cream is whipped cream. As I get to the end of the line I’m so excited for the whipped cream and there was none. I asked if they could make any and they said they ran out for the day. I was pretty bummed and went to pay for my fro yo. There was a total of four of us and I had two punch cards for a free fro yo, so I handed the girl the two cards and she said I couldn’t use two on the same transaction so I was only able to use one. Really? We have spent so much money on frozen yogurt here and we can’t use what we have? Where does it say that you can’t use two cards on the same transaction? Anyways I finally went to sit down and have my ice cream. It wasn’t bad but the flavor was so tasteless this time and was starting to melt by the second. As I’m eating my fro yo I peer over to my side and see that the girl had made whipped cream and set it down. Hmm thought you said there was no more… She was just too lazy to make the whipped cream in the first place. The customer service here is lacking and I agree with the other Unilocaler. Take a good look at your staff because half the time they have their friends come in to have someone to talk to. The workers here are lazy. Never once do I see them cleaning the counters, or the floor (don’t get me started on the floor). They just stand and wait for minutes upon minutes until someone is done getting their fro yo. What a lazy generation we have become…

Way less expensive than other yogurt shops in town. Great taste and frequent buyer cards! Good selection of toppings and flavors.

I love swirl. My kids love swirl. Great flavors, great toppings, great location. Yay for good froyo!

Product is tasty. Don’t expect much from the people who work there. Last night (4.16) we were treated to one of the most amazingly distant performances by a staff-​member anywhere.
Was she high? Not sure. There was something missing though. I am not sure if she said a word to us. In fact, I’m pretty sure she didn’t.
So, if you enjoy serving yourself and then basically checking yourself out without anyone showing any appreciation for your business, this is the spot for you. Sounds fun, doesn’t it? We enjoyed our FroYo, though.
The saving grace was that we had just finished at Pizzalina. A completely opposite experience.

Most unfriendly place I’ve been in in sometime. Definitely the last time I’ll be coming here too!

We have been here twice and both times the staff is extremely rude. Not only in person were the girls rude but when I called on the phone to ask a question, they were also very rude. They didn’t say hello when we walked in and were rude when we paid for the yogurt. Overall the yogurt was okay, but we would rather drive to the other yogurt place in San Anselmo where the staff is friendly.

I love Swirl. I think the workers are young and professional yet extremely friendly. The flavours are rich and creamy and are always changed for variety, and the toppings have a wide variety so there’s a lot to pick and choose from. Laurens the best worker everyone!

I’m very picky. But with the first bite I loved this place!!! Very creamy & rich!!!

This place use to be great, it use to always have a sugar free yogurt, but the last 2 times I have been in, there hasn’t been a sugar free flavor. And today I go in, again no sugar free, out of salted caramel yogurt, even though the website says its a flavor today, and out of caramel. And when I asked the person working the register if she could get some more, she didn’t seem interested in my needs.
I will give them one more chance and then I will go to the u top it in San Anselmo

Totally unimpressed by this frozen yogurt place.
Typical décor for a frozen yogurt place and same set up.
I got coffee and caramel. Two flavors I tend to love.
I added typical toppings such as brownie bits, butterfingers, lychee poppers etc. they did have whole cookies which I grabbed.
Cost was not great at .47 an ounce. Ended up being five dollars for my yogurt. Yikes.
The coffee and caramel were pretty gross. They had a disgusting after taste and were only edible between huge bites of toppings.
Considering there are much better ice cream places and frozen yogurt places I wouldn’t come here again.

I didn’t get a punch card :(
The yogurt is SUPER yummy! And they totally rep the Giants YAY!
I went in on a Monday, and apparently it’s a day where you can guess the weight of your yogurt, and if you guess correctly, it’s free! I still had to pay, but it was fun though :)

This place is great. I love it when they have a mint or coconut flavor to go with the chocolate. The price is reasonable. Great for a little treat. Employees there are always friendly.

Good yogurt and the kids love it. About a mile away, U Top It has more topping selections though, so we mildly prefer it. Still Swirl is a dependable hit.

Swirl is clean, brightly colored. has lots of room
froyo availability:
–watermelon sorbet-​almost watery
–orange burst sorbet
–straus organic tart
–peach mango tart: too runny to serve
–vanilla
–chocolate
–yellow batter
–praline
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pricing: self serve, 47@ounce froyo & toppings. 5 fruit toppoings, 30ish crumbled cookies, candies, nuts, chocolates, yogurt bits, syrups,…
frodrips:
–stoething froyo dispenses, customized laminated cups
–texture inconsistent, some smooth, some almost funny
–taste doesn’t taste natural.
–wacky wabbit wating. 2ish stars, mikey doesn’t like unnatural flavors.

Oh this place will make you swirl and twirl when you get a taste of this frozen yogurt.
First I put vanilla and then chocolate… then walked over to the toppings bar and put on hot carmel sauce… then took the salt mill and swisted some fresh sea salt over the top of this amazingess and wellaaaa! A must try… I am craving it right now!!!
Mrs. Corn

Pretty good. 10 flavors on any given day and most rotate pretty frequently so there’s always something new to try, the only downside being favorites could get lost in the shuffle (mint chocolate where did you go?).
Swirl offers a punch card – every 10 cups yields a free 8 oz serving.
Lots of toppings to choose from, including various fruit «poppers» that look like fish eggs, but are pretty decent.
The $ 0.47/Oz price is certainly not the cheapest I’ve encountered in do-​it-​yourself yogurt places, but neither is it the most expensive. All in all a good place.
By the way, construction is complete.

Pretty good, on par with the Swirl in Mill Valley.
A couple comments — the angel food cake yogurt was pretty icy… it didn’t have that smooth creamy consistency I love. The Strauss organic tart is awesome.
My only complaint would be that the store is brand new and the floors were looking pretty filthy and trashed. There was melted yogurt on the floor near the cash registers. There were black marks/​stains all over the floor. The employees made NO MOVE to clean up or wipe the tables after customers left (they were busy eating, talking and adjusting the music). They were teenagers, so what do you expect? I guess I expect closer supervision of employees and a higher level of cleanliness at the yogurt places I frequent.
Anyhow, overall great and we would definitely return!

3.5 stars. Decent-​pretty good yogurt but it is somewhat expensive.
So I was on a random adventure with some friends and felt like getting ice cream so we drove around and found this place.
The inside looks just like very other fro-​yo place… white. But I like that they have a respectable amount of flavors and toppings to choose from. I went with a combo of cake batter and red velvet fro-​yo and some berries. Not bad. I was not at all impressed with their price ($.47 per ounce). I’ve been to other fro-​yo places with lower prices and they have been just as good or even better than swirl. Maybe I’ll come to this little shopping center more often.