Amazing Lash Studio

I don’t know what I would do with out my amazing (literally) eyelashes! I now live in Austin, Tx, and I still drive an hour once a month just to see Carissa C. She’s an amazing stylist with impeccable service! I highly recommend coming here for your eyelash services and I will never stop getting them! Thank you to the entire staff at Amazing eyelash studio.

I have been a regular to the studio for almost a year now! I absolutely love my visits! Every time I make an appointment over the phone the receptionist is always friendly and cheerful. Carissa is the stylist I visit each time. She knows exactly how I like my lashes done. It is always a confidence boost when I receive compliments on my lashes, not only when I first get them done, but all of the way to the end of the month! And when I am getting my lashes done it is always a relaxing time.

I was really nervous before my first appointment and Bethanie was wonderful. I love my beautiful eyelashes and when I go in I even get a little nap in. It’s that comfortable and easy to be there for! Everyone here is friendly and I love the lashes!

Bethanie is great! She is gentle and pays such attention to detail… A perfectionist! Everyone at the front desk is welcoming and courteous, even welcomes you by name! Such great service all around!

Aisha is the best! She is very thoughtful and always caters to what I am wanting at that particular appointment. She pays special attention to the care of my eyes since she knows they are sensitive. She’s truly a lash artist. Professional, considerate, and lovely!
Cindy is also wonderful. One time I accidentally butt dialed the salon and she called me back to see what I needed. Very sweet and great to talk to while I’m waiting for Aisha.
There have been a few problems with not having blankets, paper towels, running behind, etc. It would also be nice if there was another bathroom or separate sink to wash the lashes. I do have friends that have had horror stories in terms of scheduling and billing — luckily I haven’t had to deal with that.
Overall, very positive experiences!

Please read all the bad reviews and do your research prior to getting extensions.
It was my first time getting extensions. My lashes were long to begin with at 11−12mm but I wanted longer and fuller. So the first visit I was amazed at how pretty my eyelashes looked. I was told to come back a week later for a follow up. I went to the week follow up and so many lashes had fallen out at this point requiring a mini session (15minute reapplication of lashes). Not knowing that a follow up meant getting more lashes and paying, so I paid (this was beginning of paying for something that was not worth my time and money). I was told I would have to probably come back in two weeks for a refill (45minutes of reapplication). At two weeks after getting a refill because almost all lashes had fallen out I was told I would have to come back in a week for another refill. I don’t wear makeup to begin with or lotion. They were certain this was my doing. I started not washing my face at all but getting q-​tips to clean around my eyes. I brushed my lashes twice a day. I applied the serum they recommended. I was avoiding steamy humid places. It was like paying for a car payment for a car that doesn’t drive. So this continued for months and they did nothing to make the situation better. I tried another stylist and she applied primer to my lashes which the first stylist never did. The times actually irritated my eyes this time. I was excited because I thought the different technique would keep my lashes longer. My lashes lasted a little longer-​instead of the lashes being gone at the beginning of two weeks it almost lasted 3weeks. I schedule for another refill (45minute appointment) to bring me back to a full set of lashes then I wanted to start going every for weeks and get a full set. I went in for a refill only to find out that the stylist was rushing and at 15minutes she said «im done, you need to schedule for a refill». Wait a minute this was supposed to be a refill not a mini! So here we go again I schedule another appointment and got a full set. At 2weeks all the lashes were gone. I schedule for another full set and again they schedule me for a refill. I was furious! I canceled but was told I still had to pay for cancelling and a manager would call me. The clerk was extremely rude and unprofessional. She told me they always repeat back an appointment when scheduling what it is for and when they call to confirm appointments they repeat what the appointment is for. This was the first time I had seen this female with dread locks and flaky scalp there! I always confirm my appointments via email or text. The confirmation does not tell you what type of appointment you have. I never got a call from a manager! Do not go here! They are not about customer satisfaction and only want your money. They will do whatever it takes so that you are going in at a weekly basis.

I love love love going to Amazing Lash located at 999 East Basse Road. All of the technicians working there are so professional yet friendly they do make each experience amazing! For such young ladies I am proud of each and everyone of them because they take pride in their work and help one another, their work is seamless. I had a problem with my lashes breaking but they have me on the proper products and my own lashes are nice and healthy again. Thank everyone for making Amazing Lash an amazing place to come to, yes it has to do with great products but if it wasn’t for you the technicians it would not be an Amazing experience.
Sandy Brantley

My new eye lash tech is Mo! She is very friendly and good at what she does. Ask for her by name to get a beautiful set of lashes.

Great staff and Amazing Lash-​es! Never had a bad experience. Great product with long lasting results and lots of compliments. Very natural look!

So far I’ve only had two appointments at this location and I’m honestly considering discontinuing my membership here… I just moved to San Antonio from Houston & I was pleased to find I could continue getting my lashes done with Amazing Lashes but this location honestly doesn’t have the best service… My first appointment was a full set since it took forever to get an appointment after moving here, and the entire set took ALMOST THREE HOURS. The lady doing my lashes gave me no warning that it would take so long, & I didn’t feel comfortable at all the whole appointment. When she was finished my lashes were definitely not as full as I was used to them being, but I had class really soon afterwards so I decided to let her slide. My second appointment was Friday with a new person & she informed me that the last lady who had done my lashes put «too much glue» and that «it took too long to fix the last lady’s work so I’m just gonna put a few lashes and you’ll have to come back for a mini-​refill». First of all, why should I have to pay EXTRA for a «mini refill» because one of YOUR «PROFESSIONALS» doesn’t know what they’re doing?! While she was doing my lashes I didn’t want to comment on the situation because I didn’t want her cutting or messing with my lashes while my eyes are closed, but after the appointment was over I LOOKED LIKE I JUST HAD NORMAL LASHES. They are extremely sparse, maybe a total of 15 lashes per eye, and THIS IS THREE DAYS BEFORE MY BIRTHDAY, DEFINITELY NOT THE LOOK I WANTED AT ALL. I scheduled a mini-​refill (which of course isn’t for another week since they claim they’re always completely booked) but after thinking about it I honestly don’t know if I want to come back to this location ever, especially when there’s another Amazing Lashes in the San Antonio area. Unless you already have a membership & just want to transfer locations, I wouldn’t suggest getting your lashes done at this location. Poor customer service & now poor effort put into my lashes after I’ve been a member for over a year now… sad.

I’ve been getting my lash extensions here for 2 months now. I appreciate the cleanliness of the studio. The front desk personnel, Farren, is really sweet and helpful. My lash technician is Bethanie. She’s a certified cosmetologist and really cares about my lashes, not just the way they look, but how healthy they are! She gives me practical suggestions on how to maintain my special look, and she offering me some design suggestions as well. Who knew there were so many lash options?! I love my lashes and I get so many compliments on them! It really does make a difference on how I feel about myself!

I went to amazing lash studio for my first time for lash extentions. I got the cute look, with medium thickness and medium length. The lashes look amazing and my technician was very friendly! My only complaint is that my eyeballs burned during the application process, and I was told that it was from the glue fumes. My eyeballs are still red 24 hours after application. Articles I have read online state that the process should be completely painless and it is a red flag if there is burning. When I told the technician that my eyes burned, she put a fan over my eyes to waft the fumes away. It is not an allergic reaction, as there is no swelling, itching, or redness on my eyelids, or around the eyes. I am unsure if burning eyeballs are normal, but I will not be getting fills after this set falls out. Otherwise, the lashes look great!

I moved to San Antonio about a month ago and was looking for a new eyelash person to do my lashes. I’ve been getting my lashes done for the past 2 years in Seattle and California and now I move here. I figured since this place specializes in eyelash extensions it would be good.
I’ve gotten my lashes done here twice and both times I was disappointed. I don’t think it’s the lack of know how here, but I think it’s the lack of quality adhesive and maybe lashes that they use. The first time I got my lashes done here, by the end of the first week (at day 7) I had less than half of the lash extensions still on. I went back for a fill and they looked great (as they did the first time) but again, by the end of the week, half had already fallen out.
I called the business and of course they say that it’s probably my fault — they did’t say it like that, but basically told me that it’s bc my face is oily (I have dry skin, not oily), I washed my eyes too much, I sleep on them… blah blah blah.
I’ve never had this issue before when getting my lashes done at other places. I am actually really careful with the lashes and I don’t even wear make up so I normally don’t go in for a refill until 5 weeks because my lashes (when done right and with quality adhesive) will last that long. So for this place, to have my lashes only last a week — I think is a ploy on their part so that way people have to keep coming back more often for refills.
This place has lost my business. This was also one of the cheapest places I found… Remember ladies, you get what you pay for. Don’t get me wrong, when they’re done, it looks great, but the quality of work they do here is not great enough to keep me as a customer. I will try somewhere else.

Worse eyelash extensions I have ever had. The eyelashes weigh too much and are hard causing irritation to your eyes. One eyelash extension is glued to several of your eyelashes. Would not go back.

I highly recommend Monica! She’s been my stylist for almost a year and she’s done an amazing job every time! She’s professional, friendly, and won’t let you leave until your lashes look perfect. The place itself is very chic and clean with a friendly staff all around. I always leave a refreshed, satisfied customer!

Monica is outstanding! Her work is excellent. She makes your lashes look full and natural. Plus she has the technique down so she is fast too. I highly recommend her!

My first time here, I had Sandy. She had excellent technique, no discomfort. The lashes turned out beautiful, just more GLAM then I anticipated. If you are experienced and know what you want, I recommend seeing Sandy. I did the membership but know when I go back to be specific on the look I want.

I’m not really sure what all of the glowing reviews are about. For an event I decided to try out permanent lashes. After seeing the options I decided on the «natural.» Apparently their view of «natural» and my view of «natural» are completely different.
First off, the process took over 2 hours. Who has time for this on a regular basis? When I spend two hours somewhere I would hope to at least be offered water. Nope, they don’t have anything here.
The two hours was this awful pulling and prodding and then any time the glue would get into my eye it would burn. This cannot be good for your eyes. She also didn’t show me a mirror at all during the process to ask if it looked okay. So, at the end of the two hours I sit up to find stripper lashes that are referred to as «natural.» The lashes they placed were way too long, heavy and dark compared to my real lashes. At this point my eyes were so irritated I just wanted to pay and move on. Nope, this is when they start to try to get you to become a «member» where your credit card is charged again in 2 weeks and then recurring monthly fees that may or may not include what you need. Then they tried to sell me a lash brush for $ 20. Trust me just go to Target and buy an Elf one for $ 2. They gave me a small pamphlet discussing how to care for the lashes and what products to use.
When I got home my eyes were so irritated I had to take a Benadryl. Then the lashes bothered me for days. The girl glued lashes to the interior of my lash line, so when I would close my eyes it was awful. I wanted to get the lashes off, but who knows what kind of chemicals they use to do that, so I will just let them come off by themselves.
If you are planning on doing this for a wedding, then do it with plenty of time in advance in case you have an allergic reaction. That could really ruin your event. Or, better yet just book an appointment at the MAC counter where they will put on falsies that don’t jack with your real lashes.

Monica is the person I HIGHLY recommend she is easy to get along with, professional, and always gets the job done right each and every time. She puts passion into her work and won’t let you leave until she is satisfied. If it’s your first time going into Amazing Lash Studio try out Monica you won’t be disappointed. Oh and I can’t forget the welcoming receptionist Jordan she super friendly and always has a smile on her face.

I’m originally from Houston, but recently moved to San Antonio for school. My membership is in Houston and I am SO glad I found an amazing lash studio here in San Antonio because I definitely did not want to have to drive to Houston every month just to get my lashes done.
This is a relatively new location, and I believe they’ve been open only for a couple of months now. My first visit here wasn’t so pleasant. I don’t remember the name of my technician, but it took a little over an hour just for a lash refill. Not only that, she was pulling my eyelids left and right and I don’t want to be paying for premature wrinkles!!! The first time here, I guess since they hadn’t been open long, I didn’t get the regular cold eye gel pads under my eyes either. It just felt like really thick tape or something. After that hour of JUST a lash refill, my eyes were burning and watering like crazy, which has never, ever happened to me before. (Which shouldn’t happen if done properly, and I know because this has never happened to me in Houston!) It’s not that my lashes looked bad, they looked great. It was just a bad, lengthy ordeal.
This experience left me wanting to cancel my membership and not give this new establishment a chance, but I decided to make another appointment for the next month.
I am so thankful I didn’t cancel my membership because my second visit here was so fast and easy, and my eyes didn’t burn or water. Carissa was my technician (because the other one was late) and she is THE ONE to go to! It took her only 35 minutes to do my refill. THIRTY-​FIVE. Not an hour plus. I got the gel eye pads, no eye-​pulling, and my lashes look amazing.
All the staff here is so friendly, and since I know who to ask for next time, I will definitely be back!