Art’s Paint & Body Shop Inc

Off the chart service at an amazing price. I will not take my vehicle anywhere else and will recommend this place to all my friends.

Art’s Paint & Body is a great shop! The work done on my car after a traffic accident was exceptional! My car truly looks the best it ever has! I’m so happy with the quality of the work and attention to detail. And I was absolutely thrilled when I picked up my car and it was detailed inside and out! I highly recommend Art’s and will definitely use them if I have any need in the future. Don’t hesitate to bring your car here, Art himself is a stand up guy and so nice to work with.

Absolutely the best experience that I have had at a bony shop. I was rear ended and I ended up bringing my BMW X5 to arts. They were a little busy and the car was drivable so I a had wait a couple weeks to drop it off but boy was it worth it. They went above and beyond my expectations. The repair job and paint looks like it did the day it came out of the factory. Usually the texture of the paint after coming out of the shop has too much orange peel but these guys nailed it. Would highly recommend this place.

Best service ever! I was given a run thru on exactly what was going to happen, what happened and what I should look for going foward. Their work was on time, professional and above and beyond. John Bustos took care of me like he knew me and went the extra mile to wash and vacuum my truck AND when I asked if they could also take care of my inspection sticker, John made it happen. He even made sure I was out the door at a requested time so I could make my daughter’s volleyball game. Thank you Art’s for making what would normally be a painful experience a pleasant one!

I am so impressed with the whole experience. From the moment I called to the time I picked up my car. The lady who helped me through the whole process, Courtney, was very helpful and patient. All of the office staff are very busy and still have time to answer your questions with out hesitation. I was given a time frame for the repairs and they were spot even. Maybe even finished sooner. When I got my car back they had washed it, vacuumed, and detailed the tires!!! They really went out of their way to make me, the customer, happy. I will forever use them for future repairs if needed.
Awesome customer service! :)

Got a quote first from red mccombs collision center then at arts paint and body. John Bustos the general manager at arts gave me my quote and told me I couldnt go to another shop because he already sent my information to the insurance company to repair my car. I told him that Greg Wilson at red mccombs (who he knew) said that I can go with whoever I choose. John kept giving me the run around about the insurance company will have to send someone down here and a bunch of other bs. I went back to Greg at red mccombs right after John at Arts told me all this and Greg tells me the opposite. He told me flat out everything I wanted and needed to know. Just got my 2003 Z06 Corvette back today from Greg and I couldnt be happier.

Unfortunately after buying a brand new car I was rear ended twice in a years time. Art’s Paint and Body is absolutely amazing, all the way from their customer service when you walk in the door to the body work they do. I will only chose this body shop now for any of my cars that have to go in the shop! They do the best work in the shortest amount of time, and they always have the best customer service! I got calls to update me on where my car was, and they even stayed late when it was done to let me pick it up becuase they knew how much it meant to me to have my car back! I highly recommend this body shop to anyone looking for quality work!

Even though it was a Monday and they usually don’t take unscheduled drop offs. They took the time to inspect my vehicle and concluded it was not drivable therefore allowing me to drop my vehicle and get my rental. Excellent customer service. I also enjoyed the Kurig coffee machine in the lobby.

I would not recommend this place to anyone. Because I wanted to give them the benefit of the doubt the first time around I had two very unsatisfactory experiences here. Both times I was there on claims through USAA (awesome company to bank with), everything was handled quickly on the banking side.
First vehicle I took there was detailed and the work was done great but they did not cross their T’s and dot their I’s. A service light kept turning on. I have experience in automotive and told them what the possible problem was. Instead of listening, they changed the same gas cap three times then finally took the SUV to Jeep and the solution was solved. Because I had to wait they offered to pay for my rental vehicle but instead tried to sneak it through my insurance charges. Once I caught on to the charges, they reimbursed me for the rental. Courtney was a nice person to work with and I am sure is given direction from John who also helps with USAA claims but if you let this place take advantage of the situation, they will.
At the same time I was getting work done on my Jeep, I recommended my father to get something taken care of there… they lost the caps to his tires on his g8 gt and eventually took a few days to get them reordered.
The LAST experience started on December 17, 2013. My BMW was involved in a minor accident to the aftermarket bumper. They gave me an estimate… USAA put the money in the mail the next day and approved the work. I called Wednesday to see the status on the ordered bumpers I provided links to… NOTHING. Called Friday, NOTHING, they would get back to me. Finally I called Monday, almost a week later and the bumper was not ordered. I understood that the work would take time to do because of the holiday season but the bumper just needed to be ordered, I even offered to order the bumper and have it shipped to the location. I guess because they weren’t making money off of the deal because I knew the pricing of the parts necessary he told me they did not have the time to fix my bumper. I HAD TO CALL. NO ONE CALLED ME. THEY WASTED A WEEK OF MY TIME. INSTEAD OF KEEPING MY BUSINESS AND HAVE ME GOING BACK IN THE FUTURE AND RECOMMENDING THEM TO OTHERS AGAIN THEY REIMBURSED ME MY INSURANCE CHECK AND TOLD ME TO FIND SOMEONE ELSE TO DO THE WORK. When I went to pick up my insurance check, they were doing an estimate for another vehicle when apparently they did not have time to do mine which was just a cosmetic bumper repair.
John talks to you like he really doesn’t care. He gives you this illusion that he’s trying to make things happen but he really isn’t. The mechanics did a great job the first time around for the most part but the customer service in that place really needs some work. Maybe it was because I’m a young lady that they didn’t respect me and pushed me aside but a little respect goes a long way. I WASN’T THE ONLY CUSTOMER ANNOYED OR LEFT WAITING EVERY TIME I WALKED INTO THAT OFFICE. I SHOULD’VE GONE WITH THE BAD TASTE IN MY MOUTH THEY LEFT ME THE FIRST TIME.
I’m reporting my experience to USAA and hope they are taken off the list for recommended shops.

Hmm

AMAZING service. They were quick, thorough and in-​tune with my needs as a customer. This is the second time that I’ve had a vehicle worked on after a minor accident and they do excellent work. I kept my last vehicle for five years after the accident and I never had issues with the parts they replaced or the paint job they did.
This last experience was even better than the first because my service guy called me personally to let me know where they were at with each part of the repair and then to tell me that my «baby» was ready. Thanks to Art’s for realizing how attached I am to my car and for taking great care of it!