Belden’s Automotive

Ok naysayers! Guess what? I loved this place and the people who serviced me! San Pedro scheduled me 4 days earlier but when I got there, they «couldn’t fit me in» because of a
guy who had the shits and didn’t show for work. Well the good news is that they suggested
the Beldon’s on Freds Road. They took me in right away, offered me coffee and turned
on the tv for me. My car had been through the «Broadway» shops and no one could find
the cause of the rough ride on my Audi A4 which I had crashed into a curb a month earlier.
I was ready to give up on my sweet Audi ride when these guys found what no one else could for some reason — bend axles! The ordered from out of town — going to pick them up themselves when the wrong ones were delivered the first time! They accommodated my schedule and my car — When I got it back, it rode like new again! I was so excited to have
my sweet ride back. I would recommend this place to anyone and will definitely go back
when I need additional work. Don’t let the diagnostic price scare you — it’s returned with
the repair balance. They checked out my car before delivering it back to me to make sure
it was right — THE FIRST TIME! All is well — I’m even happy that guy at San Pedro had
the Shits!

In town on a family vacation. Having car issues and went to 3 other places prior to coming here. ALL three places prior to this could care less to hear what was going on and what I needed but Beldens was sympathetic and LISTENED. Although they couldn’t help because they were booked solid they took the time to find someone who could. Again being from out of town I was the blind leading the blind and wasn’t sure where to go but knew I needed someone to look at the car before getting back on the road for our 5 hour trip home! Thank you for your compassion, Belden! Referred me to Beldens off Fredricksburg and there they were able to figure out the problem, were realistic, and didn’t try to charge me for things just to make a quick buck! Thanks to both stores for going above and beyond to give us peace of mind for our trip home!

Alex was incredibly helpful in getting my Honda Civic wheel replaced. I fell into a pothole and bent my rim, so both the rim and the tire needed to be replaced. I called around 9AM and Alex was able to get me both parts, brand new and installed the same day by 6PM. The price was fair compared to other shops in the area. They also disposed of my damaged rim and wheel. Alex was very friendly and professional as well as the other staff. I will come here again for my auto needs. Thanks!

just to agree with those customers that got ripped off… I too was ripped off at beldens they seem to believe that everyone who takes their car there is a dummy and does not know their own car… to make a long story short their technicians if they break something they won’t tell you about it they just figure you won’t know… these guys broke several things on my car… examples cooling fan assembly… broken wheel stud… which was replaced with a shorter one… air box hold down bolt lost… plastic crossover pipe from valve cover to air intake tube… it had sealer on it to cover the break in the plastic… I didn’t seek recourse for these parts I just would advise anyone to stay away from these crooks!

I always bring my car here, yes they are pretty pricy but atleast I know it will actually get fixed.

My husband and I were trying to find a new shop in our area of town to take my car to when my A/​C went out. We wanted to take it to a different Belden’s location, but they were full for the day.
We were told to try this location, and I wish we hadn’t wasted our money. They charged us $ 120ish to look over the A/​C and then quoted us $ 1700 to get it fixed. What! I called my regular mechanic that’s quite a drive from my house and he told me they could do it for $ 800. What a rip off at Belden’s!
The only reason I’m giving this two stars is because the manager we spoke with was very professional and explained what they would be looking at in my car, and what needed to be fixed. The office you walk into and the property are very welcoming and clean, which is nice.
But still, the price! Wow.

I have taken my vehicles there for small and some big repairs and the service has been excellent. My wife works at USAA and we live close by and their drop — off and pick — up service is so convenient. They have stood by their work and I have yet to take my vehicle back to re fix old repairs they performed. They assure me if anything messes up on a repair they do, to bring it back to have it fixed at no cost. The service desk gentlemen are ALWAYS courteous and are great at explaining why repairs are needed. They never try to sell me on something I don’t need. It’s a relief having a mechanic you can count on.

Belden’s automotive are the most unethical people I’ve ever worked with in my life! I’ve had my Nissan Altima for over 13 year. Still rides like a charm but the air conditioner shut down on the way from Austin to San Antonio so I took it to Belden’s. I was in San Antonio for business and wanted them to repair it fast. Their technicians literally all take lunch from noon until 1 and I had an appointment at 1 o’clock. So I rented an Enterprise car. When they called me to tell me how much it will cost to repair my car they gave me a quote of $ 4000! I ended up having the car towed to Austin to our trustworthy technicians where I have always taken my car for repair. They repaired it for $ 300! These people (thieves basically) tried to capitalize on my situation that I was first, there from out of town and second, there on business and had to get to my meetings. Luckily my husband talked me out of having them repair my A/​C for $ 4,000 because ‘Carl’ at Belden’s had told me my car had a safety issue and that my car was going to blow up and explode if I drove it back to Austin! Really?! That was not the case, of course. I am livid about this situation! I’m going to try my best to communicate my opinion to everyone I can in Central Texas via Unilocal,Facebook and other social networking sites. Please pass the message on! I hope that everyone in Texas hears how poorly Belden’s automotive treats people. The audacity amazes me.

The service here makes me wish I went to MIDAS! Yes, even midas is better. They kept my car for 3 days and did 2 hours of work on it. I told them what was wrong with my car when I bought it in and called me 2 days later and said they needed an extra $ 98 TO DIAGNOSE WHAT I TOLD THEM WAS WRONG IN THE 1^st PLACE. My bill ended up being almost twice the estimate. The kicker: they changed all my radio stations and failed to reset my maintenance lights, I guess to show me who’s boss. Needless to say, I will never be back.