Blanco Crossing Veterinary Hospital

Dr. Anne James has always been wonderful. We have been in for check-​ups and shots, not to mention the more difficult times of helping our animals cross to a better place. I am not sure why people think it’s okay to negotiate down fee’s with a veterinarian especially when one considers most people don’t have medical insurance on their animals. If you don’t like the pricing, call other clinics until you find the one that falls within your budget. Dr. James pays rent, buys supplies, pays for equipment, not to mention the cost of employees and taxes.
I recommend Dr. James and her staff to any neighbor that asks. I trust her judgement. Her time, education and experience are very valuable to both me and my pets.

We feel blessed to have found Dr. James and Blanco Crossing vet clinic! This is such a clean and friendly place! The wait is never long and the receptionists are so nice! We place our full trust in Dr. James’ opinion and know that she always has our pests best interest at heart! I highly recommend Dr. James and Blanco Crossing Veterinary Hospital!

Had an awesome experience today with our dog Bexar! Everyone was so knowledgable and you can tell they all really care and love animals. Best annual appointment we have had.

We love Dr. James, Kim, and all the staff. They take great care of my two dogs and are great at offering advice. One of our dogs had surgery and he was taken extremely good care of. No complaints :)

had a good experience. plenty of parking and very friendly staff. will be back.

We’ve been taking our pooches to Dr. James for nearly 9 years. My wife is an AVID pet owner and animal lover who treasures our dogs. Like many pet owners (perhaps they own us?), we treat them like our kids. Naturally, we would only trust the very best in healthcare for them. We’ve had two Dalmatians with special healthcare needs and she’s provided nothing but the best quality care and always with compassion. The front desk staff are attentive, courteous, and professional. They’ve walked us in when no appointments were available. Nothing but praise for Dr. James and her entire staff.

Great experience here for our sweet little boxer. She seems to be a fan of everyone that works there and they give out great advice and information.

Best vet we have ever had. My wife is a dog trainer and very knowledgable about dog health. Dr James is conservative in her treatments and cost conscience. We love her.

Dr. James and her staff are AMAZING! I’ve been going to the clinic since it opened and they make you feel like family. I have 2 dogs and 1 cat and they are like my other children. I never feel rushed which I LOVE! In addition, I feel like she is conservative on her approach and her prices are more than fair.

I went to this clinic for about a year during which they were good. But the last time I went, I negotiated a fee with the vet Dr Ann James for surgery for a 15 year old cat which she had treated previously (pulled all the teeth but 1 and that one needed removal so I went back to her). I prepped the cat at home the night before. I went to the clinic early the next morning between 7−8am. The normal intake girl was not there and the vet assistant Kim (?) was doing intake. When I told her about the previous agreed upon price, she objected and said it was her job, not the vet’s to give prices and if I didn’t want to pay more, then I should leave. She was persistent and insistant to the point of rudeness. It was unfair to me and the cat at this late point in time when I had nowhere else to go with such short notice. Dr James hid in her back room and would not show her face until much time had passed. I told Kim I would wait for her; it took forever! Another person came into the clinic with an unruly small dog that would not stop shrill barking that hurt my ears and I reacted to that-​telling that owner that this was hard for me to bear. Dr James finally emerged moaning about having to pay 50% of her paycheck in taxes (poor little rich girl!). I was still being pushed out rudlly by Kim, and the dog continued to bark-​no one came out to quiet the dog or help the poor dog owner with such an uncontrollable annoying animal that made the entire clinic uncomfortable. I asked Dr James about our fionancial agreement and she said (too quietly) she would do her best. I thought that was reasonable but Kim was still telling me to take my cat and leave while pushing the cat at me in his carrier across the counter. I risked pushing the carrier back towards her and left. At the time of pickup, Kim handed me most of my previous vet reports and told me never to come back there! I couldn’t believe this. I called Dr James and she also told me never to return there because I had treated her doggie owner patient rudely and hurt her feelings (the one with the annoying barking dog that was completely out of control!). I tried to explain to Dr about how I was treated there by Kim and she would not let me talk. Then she tried to recommend other non-​dog clinics to me saying I didn’t like dogs! I have had dogs all my life! These people are crazy. It’s too bad because previously I thought Dr James was a decent vet. But now I think she’s just off the wall.
I reported to a lawyer. My cat suffered from no post-​op care, maybe from a dry socket? He is still not right. Don’t go here unless you want to risk this kind of think happening to you, All the sugar coated sweetness you may see in the first visit may wear off since it is only millimeters thin and underneath is all about MONEY! Perhaps if you have big bucks to give to Dr James, she and her dear Kim may treat you better than me!