Cantwell Mattress Company

My name is Janie T Pena, age 51.
I am a single parent of my three sons. Arnold 23, Ivan 17 and Jacob 15
I lost everything in my home on May 1, 2016
My friend, Jennifer Maldonado and my sister, Herminia De Los Santos tried giving us air mattress to sleep. We tried them and the air would go out during the night.
My back was killing me and it was hard to get up from the floor every morning for four days.
I reach out to Ruben Martinez at
CantWell Mattress
Located at
4915 McCullough
San Antonio, Texas 78 212
210−824−0201
to see if I could get cots for my three sons and I.
Then I came home, my son Arnold had gotten a complete full bed and cots for us.
I asked how much do I owe. Nothing.
I cried because we have nothing not even beds.
Now, the bed is made by high quality and my back is not hurting me anymore.
Thank you,
Curtis Cantwell
Sincerely,
Janie T Pena
Hugs
«Thankfulness is the beginning of gratitude. Gratitude is the completion of thankfulness. Thankfulness may consist merely of words. Gratitude is shown in acts.» –Henri Frederic Amiel

Unfortunately our experience was not the best, the sales associate was great, very friendly, but the owner is extremely rude and condescending.
Be careful.

While we haven’t formally committed to the purchase, I’m pretty sure we will by week’s end.
We were fortunate to be greeted by and helped by Curtis Cantwell, the owner. He was in from Corpus, where their other and original I believe, facility is located.
Don’t be put off by the construction going on at this McCullough location. They are expanding, but are still providing great customer service. A factory is actually in the back. If you’re not happy with your mattress feel, they will take it back within the first year and add or take material out of it as necessary to achieve your desired feel and firmness. Pretty sweet.
We tried out several levels of firmness. Really nice feel to them. We like the ‘Grand’ model, super firm. They have softer levels as well as pillow tops. They have one-​sided and two-​sided mattresses. Mr. Cantwell explained that his mattresses truly ‘breathe’, where mass-​produced ones do not do so well because of the foam that is inserted all around. Cantwell uses cotton. They also offer a natural fill. I didn’t ask about natural.
Included in the deal is the disposal of your old mattress set. Nice deal. Nice company. Go there.
April 16: so now we’ve had the bed three nights. I’m in love. The super firm is awesome. Our old bed must have been beat down, because now when I swing my feet over the side, they arena good three inches off of the floor. Ha, ha. Our cat Dexter seems happy, even though he has to jump a little higher.

We needed a new mattress, but I was dreading going to the chain mattress stores. The salespeople can be overeager and pushy; I hate that. I happened to see a TV ad for Cantwell Mattress Co. and did a little online research. I loved the idea of a locally operated company that actually manufactures what it sells! Reviews were glowing, too.
We stopped in to check it out and were greeted by Ruben, the manager. He helped us by suggesting some midrange mattresses to start. He explained the differences between them as we tested them out, all without being pushy or pitchy. He gave us freedom and time to go between mattresses, testing them out, asking questions. Something we really found attractive was that he said we could have the mattress refreshed (refilled, brought closer to original feel, etc.) if we felt it was necessary during the generous warranty.
When we decided what we wanted, he even offered to give us a discount on the display mattress that he said was only a couple of months old, and we took the offer! He also threw in a couple of free pillows. When the delivery men brought the wrong size pillows, we took them to the store to exchange, and Ruben even offered us upgraded quality pillows for our trouble.
We are really happy with the whole experience. Ruben seemed genuine and dedicated to making sure we were happy. We also love our mattress!

Can’t say enough good things about Cantwell … great products using organic materials, great service, great prices and it’s LOCAL! Ruben was FAB and worked with us to find the perfect mattress at the right price. While we had never been to Cantwell, the Unilocal reviews made it our ONLY stop and how glad we are it was. Love this store and love the mattress. We couldn’t be happier nor sleep better! I would never go anywhere else again to purchase a mattress.

WOW! After reading the other reviews I know all I can add is their commitment to the customer is exactly what they tell you when you buy their goods. After spending a ton for a Stearns & Foster king We found there were problems with «cavitation» on my side of the bed (I’m 6’4″ 240) and my Wife’s side of the bed (She’s 5’2″ and about half my weight). We could turn the bed 180 but that was all and the «cavitation» took a while to rearrange. We went looking for a mattress which we could turn & Cantwell was the only provider that offered that. We decided on 2 extended twin mattresses to have even more turning options. Order was placed, delivery was as promised, old mattress was removed as part of the purchase agreement. We ordered orthopedic (extra firm) & after 3 months decided that was too firm, called Cantwell and they came and took the mattress’ on a Monday morn– returned them that afternoon after they had made them softer for a $ 70 charge… Nuff Said!!! Thanks Cantwell!

My wife and I were in the market for a new bed. I was dreading the whole thing. Choosing a new bed is confusing because there are so many options and «one has this, the other has that, but not this…» Also, my wife was really concerned about all of the toxicity of the chemicals used in making beds. We went to all the «brand name» places like Mattress Firm, Factory Mattress, and Sleep Number. The salesman at Sleep Number basically lied to us about everything. The salesman at Mattress Firm acted like we were bothering him. The salesman at Factory Mattress was your typical salesman, yet also honest. Funny enough, the rep at Factory Mattress realized he wasn’t going to get a sale and said, «you might want to try Cantwell Mattress.»
So, we did. We could not have been more happy. Ruben met us as we walked in and was very friendly. You can tell the difference between friendly and «salesman-​friendly.» Ruben didn’t act desperate for a sale. He asked us what we wanted and showed us what we asked for. We told him what we wanted and he offered us the lowest price, although he could have up-​sold us to the more expensive option. We actually had to ASK for the more expensive of options if we were interested.
We, of course, just ordered the bed yesterday, so we won’t have it for a few weeks. Am I posting an awesome review pre-​maturely? Maybe so. But, I left with the feeling that there is nothing that they will not do to make things right if they need to. Need it softer, need it firmer… no problem. All you have to do is pay them for the transportation which is understandable. Of course, any major changes would be at a cost. But, I have just never felt as confident in making a big purchase as I did yesterday. Anyone I talk to that is looking for a new bed will be referred to Cantwell Mattress Company. Hey, if it’s good enough for Tim Duncan, it’s good enough for me.
Thank you Ruben & Cantwell Mattress.

Do you know how hard it is to find a mattress around here! Yeah I know there is like Mattress Firm on very corner… but I’m talking about a mattress that is not $ 5,000 plus, doesn’t sink in within less than a year and a company that actually keeps it’s promise regarding quality mattresses… long list I know! Well after buying what we thought to be a VERY good quality and well known mattress brand Simmons through Macy’s… I will NEVER. ever buy a mattress anywhere but a local place of business again. This place is nothing fancy and looks old fashioned but nowadays we know old fashioned means well-​built so I knew we were in the right place. I found this place by Unilocal and I also remember them advertising on TV. We are about five months in I am very satisfied with the mattress and the best part is the pretty much unofficial lifetime warranty meaning if the mattress sinks in or repositons to something that is odd, for a nominal fee they will «revitalize» your mattress to good as new. I hope this doesn’t happen for sometime… however if it does .I am thankful I can call a local store that has been in the mattress business for years willing to «fix» it vs replace it. Pricing is surprisingly reasonable for the product being offered compared to the crazy retail pricing of a nationwide named brand mattresses. I’m glad I found this place. I would never buy mattress from Macy’s again… ever.

I first purchased a Cantwell Mattress when I was stationed in San Antonio at Lackland Air Force Base. Previously I’ve always had «other» name brand mattresses and always had problems sleeping. After a recommendation from a friend I checked out Cantwell Mattress and worked with Curtis and Ruben at their store on McCullough Avenue. They delivered it to my house in North West San Antonio and even helped me haul off the old one. It was the best night’s sleep I have ever had and that mattress lasted us for years till we decided to upgrade to a King Size. By that time I was station in Florida and called Curtis to see if it was possible to get one delivered to my new house. Of course I thought it would be too expensive to make it practical but I was WRONG! They took my order and within 10 days I had my new mattress delivered to my door. This 4^th Gen mattress is amazing and well worth the cost and delivery. I’m now living in Washington D.C. and just got off the phone w/​Curtis because I need a mattress for my other guest room. He pulled up my previous purchases, made a recommendation and arranged for the delivery to my home in Virginia. I can’t imagine any mattress shopping experience being more pleasant or any bed being as high quality as a Cantwell Mattress. I’ve recommended them to my family in Texas and now both my parents and my brother’s family all sleep on Cantwell Mattresses. Thank you for being a company that stands by their word and supports the military families!

I NEVER write reviews on companies, even when I say I will. Something always happens and I get busy and don’t get it done. I am determined to get this one done! I LOVE this company! I live in Austin and my parents, who can no longer shop for themselves, live in San Antonio. They loved the bed they had, bought at Cantwell many years ago. Now they needed an adjustable bed. I called and Curtis Cantwell found their previous purchase in his records. He made this new adjustable bed «feel like» their old mattress with all the new bells and whistles of an adjustable. Because no one could see the bed in advance or really prepare for its arrival, he threw in the first pair of sheets for free! It’s arrival was only 3 days after my phone call and the two installers were incredible! My parents live on the third floor of a retirement home and these poor guys had to get the king sized adjustable bed into a rather small elevator and then bring down the old bed the same way. This whole process was completed within an hour and mom was back in bed! They are also helping me find more sheets and delivering them to my parents apt even though they don’t really «do «this just because they know it is hard for my parents to get things done! I highly recommend Cantwell! This is a fabulous company with fabulous people!!! Thank you for being so flexible and helpful!

I’ve been on the hunt for a new mattress to go with my new bedroom furniture lately. I have visited several stores in town and this one being locally owned, was one of my first stops.
The selection here is very small (that’s the only reason for 3 stars instead of 4), but the prices were very competitive. In most cases, they beat the big box stores. And since it’s locally owned, they were able to have more control over what their customer paid, so negotiations weren’t totally out of the question.
The service was fantastic. Knowledgeable sales staff that weren’t pushy in any way. I haven’t made a final decision yet, but will update when I do. This is a great choice and supporting a local business is a no brainer always!