Crestview RV Superstore

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I have learned a lot since my previous review was written. Most importantly, do your homework. If you are willing to spend the time you can save a ton of money over these no hassle dealers. We bought a magnificent 43ft 5^th wheel from Jeff Couch’s RV Nation for the same price we paid for a 27 foot keystone from Crestview. Consider yourself warned.

I would give a zero if I could. I went in to get a small part for my RV and knew exactly what I needed. The parts rep treated me like I didn’t know what I was talking about then proceeded to bring out something completely different. When I told him, «That’s not it.» He got condescending and asked me what brand of RV I had. When I told him he replied, «We don’t carry that brand.» Really? You have a whole row of them outside. I didn’t get my part.
I then go next door to the sales dept to see what other brands of RV’s they had because I’m in the market to upgrade. The sales guy showed me everything Except for what I was looking for and also told me, «Well you can’t get everything you want in life.» True! I can however get what I want in an RV because I’ve already seen it in other brands. (Don’t get crappy with me because you don’t have it) He also tried to tell me that «R» factors didn’t really matter. (I just don’t think he knew the answers to the questions I was asking) I was also told I didn’t need a Dooley to pull a 40′+ loaded down fifth wheel. Are you kidding me??? I do if I don’t want to blow my transmission in the Virginia Mountains. Look I may be a woman but I’m not stupid! I do my research. I know what I want and I am not going to be treated like I’m a dumb ass. I guess being a single woman looking for parts and a big shiny fifth wheel can’t possibly know what the hell she’s talking about. I would NEVER go here to buy, look or purchase anything even if they were giving it away. The staff seems to be a bunch of rude men who think they «know better.» And I hate to tell you this but the stuff they have on their lot is low end crap. Do yourself a favor and go somewhere else.
To reply to Steve the owner.
I know exactly where I was at and just because my address says Ft. worth doesn’t mean I don’t travel! I do have a TRAVEL TRAILER. It DID happen like this at your store. I don’t care how long your employees have been there and from your response I can see that you are just as arrogant as the rest of them. You were not privy to our conversations while I was there but you proved my point by trying to make me look like the dumb one who doesn’t know what she’s talking about. I have business cards of BOTH employees that I dealt with but chose not to call them out personally as YOU the business owner are the one that employed them. You can deny this behavior at your establishment but it doesn’t mean that it didn’t happen. I stand by my review and I would never purchase anything from here and calling you obviously would do no good considering the excuses you made in this post!

Its a shame that the salesman tells you that if you don’t buy from them that they won’t service your R.V. if you buy it somewhere else does not seem very smart business to me.

After an unpleasant experience elsewhere, we made a stop here upon the recommendation of a friend and the reviews on Unilocal.So glad we did! Jeff and the other employees took care of us. The price was fair, the willingness to help and show us how to use the travel trailer and get us set up let us drive away with one the same day to go camping. Never seen some happier customers, and they will see future business from us. Thanks again to Crestview for making this a pleasant experience.