Finck Cigars

Great service by a knowledgeable staff. Cigars at every price point. Indoor smoking lounge and outdoor smoking patio. Very laidback atmosphere and neighborly patrons. Plenty of cutters, lighters and other accessories available. Free WiFi passworded for customers. The patio faces a busy street, so you get road noise, but you can carry on a conversation.

I prefer this to Club Humidor — here’s why:
I prefer it for cigars, but not for cutters, humidors, and other items.
Customer service is excellent. There are usually two guys on staff, one working the floor and the other at the counter. I’ve purchased a wide variety of cigars based on the differing preferences of my husband and myself, and we’ve yet to be disappointed. There is absolutely no purchasing pressure at all. When I went to club humidor, I felt like I was treated a little callously as an atypical customer, but here I don’t feel that way at all.
Selection of accessories isn’t ideal. In terms of travel cases and humidors, there isn’t anything high-​end. The hygrometer I purchased did not work, and I got a full refund without an issue and was recommended to pursue a lower-​maintenance one.
The atmosphere is cool. The outdoor porch, although I’ve never seen it utilized, is open and comfortable. The fence in front makes it semi-​private. You can bring your own cigars and smoke there, even if you hadn’t purchased from Finck’s at that time. I cannot recall if there is an indoor smoking room, however.
The display room is perfect: the aisles are just wide enough for multiple people to peruse the selection at once. The arrangement of brands makes enough sense. The specialty cigars (cigarillos and the like) are in the back in a custom area. The Finck’s brand are also in their own section, not dominating the shelves by any means.

I love a good cigar, and I love going to a humidor where the people are friendly and knowledgeable. That my friends is Fincks cigars on Broadway. This is a great place to buy one stick or a few. The staff is great and they know their cigars. If you have some time sit out on the front porch and enjoy the weather along with some great conversation. No cigar snobs here. I love coming here when I come into the city. You can even BYOB or whatever you like to drink. If you love cigars you’re going to love this place.

If your looking for a well maintained humidor with an extensive selection of fine cigars, this place has both. The staff are extremely friendly, knowledgable, and helpful. This is my 6^th visit and because of our experience, my wife and I joined its private club, desire living 250 miles away. The public lounge is large and fitted with nice leather furniture. After reading Lori’s review, I’m wondering whether she came to the same cigar shop we visited or works at the Menger, ergo her push to go there. That review is flat wrong!

I understand why smoking in public places is prohibited, but I am grateful for places like Finck for those of us who unwind with an occasional cigar or tobacco pipe. It’s a dignified diversion from the rapid pace of life. Free WiFi, a great smoking room, fantastic selection and very reasonable prices mean that this is a place I come to relax when I need to concentrate on reading or writing something for work or school. Thanks to the great staff for your friendliness and professionalism.
I only hope when legal Cuban cigars arrive on US shores, we don’t return to the bad old boom days when cigar non-​aficionados ruined the market and the atmosphere for those of us who smoke because we actually enjoy it.

My boyfriend and dad are fans of enjoying cigars and tobacco every now and then, so naturally, I stopped by to kill both father’s day presents.
Everytime I go there, I’m always impressed with how friendly and helpful the staff are. Customer service is something that’s never skipped there. They carry the boys’ favorite cigar brand and the man helping me was nice enough to supply me w a cigar box from that brand.
Luckily for me, the Broadway store is less than 2 miles from where we live.

Such a cool shop!
These guys are passionate about cigars. They know their stuff! They’re happy to answer any questions about your smoke. Don’t know a Macanudo from a Robusto? They’ll steer you right.
They have a fully stocked humidor that’s pretty good sized. They have a wide variety of cigars, leaning towards the cheaper cigars. They don’t have some of the high end cigars, but if you’re looking for a regular, everyday type of stogie, they’ll set you up with something nice.
They make their own cigars. They used to make them here in San Antonio, but they’ve recently moved the production to the Caribbean. It’s kind of the end of an era. The Travis Club Cigars are a piece of Texas history.
The have a nice patio to chill out on, so it doesn’t get too smokey, and there’s plenty of shade and cushioned seats. It’s a nice place to relax and have that cigar without anyone getting their knickers in a twist over your smoking. They also have a few lounges in the air conditioning, one looks like it’s for members only. They have lockers there too, if you wanna make sure you’ll always have one of your favorite cigars around.
If you’re looking for a cheaper price point on your cigars, they have plenty to accommodate. Many great smokes can be had for less than $ 5. If you’re looking for all the various sizes and styles of certain brands, they’re your shop.

So totally unimpressed! Knowing this is one of the oldest cigar shops around, I popped in to grab a few cartons of Djarums. Now granted, I wasn’t buying any other sticks today (and now I won’t in the future for sure), but I was not greeted, in fact I was in the sales associate’s way apparently, and was then asked if I «just» wanted to buy some cigarettes. I had a question about another brand I’d heard about (Al Capones), but the clerk knew very little about the product. I then asked for my cartons of Djarums, and paid. I said thank you, but that wasn’t even acknowledged, nor did he or the other clerk (who seemed to have been in charge and observed the whole transaction as well) thank me for the business, or even say goodbye! I’ve never felt so unwelcome and will definitely not return. I’ll make sure to tell everyone I know to go to the Menger hotel cigar shop as they are awesome and at least $ 1 cheaper per pack. And they know how to treat a customer… even though JUST buying cigarettes!