First Choice Emergency Room

The staff at the Tezel location were phenomenal. We were greeted immediately and taken back for the exam before we had a chance to finish the initial paperwork. The staff is very friendly and professional. The facility is immaculate and with state of the art equipment they were able to digital X-​Ray my wife’s foot which revealed a broken toe. They provided us with the information that we wanted plus some! I would highly recommend them to anyone seeking minor emergency attention. Kudos to the staff!
Steve Solis

These guys and gals are a class act. Professional, respectful, and personable. Nurse Ken and Dr. McDaniel were great listeners. And, this isn’t a typical emergency med place, it is more like a mini hospital complete with full Xray rooms, MRI, on site lab.

I have been dealing with migraine like head pain for a few days until I just couldn’t tolerate it anymore and the OTC meds were not working. This location is close to my home which is extremely convenient. The staff was wonderful! They were quick to see me and to accommodate me and my husband to make us comfortable. Jessica, Tasha, Debbie, and Dr. Cristal we r so kind. They even made follow up calls the day of and the day after to make sure I was doing well and to see if there was anything else they might be able to help me with. I definitely would recommend this location if you are in need of urgent care.

This was a best experience I have had at any hospital one could expect especially when you end up in ER!
My primary care physician told me to go to the nearest ER as she thought I needed urgent care. I was very scared and went into First Choice. I was greeted by the receptionist very warmly and was a bit surprised that she was not being too «short or to the point», instead she was actually concerned about me! Especially the nurse and doctor, just wow! They were beyond helpful and knowledgeable! I was there for 3 hours for my medical condition, and they did everything in their power to provide the best service and care I have ever received in my life.
I can’t remember the name of the nurse, but she was very good! She came every 30 minutes to check up on me and kept bringing me water, warm blankets during this visit.
I hope I never have to go to ER again, but if I did, it will be my first choice!

They are Awesome! So knowledgeable and kind with personalities that were genuine. They were so quick to see me but yet they took there time to listen to my concerns. Will go here if I need to one day. The place smells and looks clean too!

I had a great experience there! Manny the RN and Dr. Haines were great and very professional! Even Susan at the front desk is very pleasant and professional! Thank you!

Great clinic, great staff, ultimately a great experience! Although there because I was ill, there was a short wait and they took our insurance. Doctor was empathetic to my immediate needs/​condition and treated that quickly. Very thorough, knowledgeable, professional and a rarely seen genuine concern to heal me… I say rare because unfortunately so many doctors get caught up making money, they lose the love of medicine.
I highly recommend this clinic.

Beware! Grossly over billing going on. I went in for a kidney stone. Had a abdominal CT and pain meds. My insurance was billed over $ 11,000 and $ 6,000 of that is my responsibility. They also charged a Emergency Service Fee of $ 4,945 also known as a facility fee! Colorado has banded them from doing this but it’s still legal in TX.

When trying to find an emergency room near me, I was glad to have found First Choice. Your doctor was wonderful and your medical staff was fantastic.

After a moment of stupidity resulting in my finger getting sliced open, I ended up at the First Choice ER, dreading the idea of getting stuck in an emergency room for who knows how long. Fortunately, that dread did not come to fruition. I called first to verify that they could take me; they were very nice, professional, and helpful on the phone. When my mother and I arrived, Flo (front office) was very helpful and sweet. She was quick to bring me extra paper towels and even a plastic bag to put around my finger until I could be seen. Now, I’ve experienced hourS-​long waits in ERs before. Here, I only had to wait maybe 30 minutes. There was some paperwork — mainly identifying who I was and me giving them permission to treat me — the usual things you’d have to fill out before seeing a doctor. Once I went back, everyone was very friendly and proficient. The RN, Manny, was very clear and specific in his instructions, and he definitely employed a sense of humor. Dr. McDaniel was also very friendly and patient, explaining what he was doing and why (yes, I’m that patient who asks about everything). At every moment, my mother (who had driven me there) and I were both made to feel very welcome and at ease. They were thorough; I never felt as though they were rushing.
If I’m ever in need of an ER again, this is where I’ll be going. Of course, I have to say, I hope I don’t need an ER again…

This place is legit. A true ER! Went there this AM due to an issue I was having and was seen and tended too ASAP by a team of nurses who all genuinely carried about the service they were providing. Dr. McDaniel was awesome. I hope I don’t need ER services anytime soon but in the case I do, I’m glad this location is just around the corner.