Global Optics

UPDATE Global Optics: Two days ago a 2^nd, Global Optics MDU post-​wire technician came to my apartment to complete the cable hookup. Daniel did so good a job I am raising my company rating from 2 stars to 4 stars.
Daniel located a difficult-​to-​find cable under the ceiling, installed when the complex was built in 1986. He somehow made the wire live again, then split it off from the box in the bedroom, and brought it through the wall to the living room where it located perfectly to plug into my desktop computer. Daniel restored my faith in Time Warner Cable’s judgement hiring Global Optics. Today the TWC Installer came for the modum hookup and his job was easy. He didn’t need to add any cable and the computer system works perfectly.

I cannot believe that Time Warner hires this company. The technician never showed up at the house and then he wrote that he could not have access to my gate when he claims he showed up. This is a lie! He never showed up and he never tried to call me. This company needs to shut his doors and Time Warner Cable should fire them immediately!

Worst contracting company to deal with when it comes to cable installation for Time Warner Cable… Not only was I having to deal with an Idiot of a contractor (Jose V. — I won’t spell out his full name), but… The dumbass kept talking over me about construction going on and him not being able to do his job… After attempting to explain while the idiot wasn’t listening that the construction was not on the side of the house but the back end. If a person doesn’t want to work, then why even show up. At first, I gave him leeway for being 1.5hrs late… But, after him being incompetent, rude, and lazy… I just finally decided to tell the guy to leave when he became upset bc I asked for his first and last name. If you see them rolling up, call Time Warner and get some other guy there; otherwise, you will be dealing with the same stuff I dealt with. What makes it even worse, the Time Warner employees were also telling me how bad and poor of a company these guys are. If they feel so strongly about it, why even have them around.