Goodyear Auto Service Centers

Awesome bunch of guys here! Rolled in about two minutes to closing with a blown out tire and no spare! Don’t ask :-(. Anyhow these guys hook me up or would have if they had a Mustang tires to match my car. They stayed open late for me. Put the car inside and drove me to my hotel. Had the car up and ready for me the next day.
Thanks for the help!

Use to like this place but they seem to take advantage of elderly people. An employee there was negligent with my folks’ truck and ended up denting their back bumper. In the end they had persuaded my parents to take the discount of having to pay for two tires instead of four plus the $ 80 insurance fee. Not only did they have to pay for that but they will also endure the cost of fixing their bumper that Goodyear’s employee damaged. Wish I was there with them to have handled this situation properly.

This place had great service and was very clean. The Manger Raul was very polite and took the time to explain what needed to be done on the car. Of course they tried to talk me into some other repairs, but I wouldn’t respect them if they didn’t as I know they need to be done at some point. However, they didn’t push the issue when I said, «no not today.»
They did what I asked in a timely manner and I will definitely come back.

Amazing customer service! They dropped me off and picked me up at a nearby business. And even helped me carry my luggage to the car. Above and beyond my expectations! Thanks Raul & team!

Some of the best customer service I have ever had. We took our car in for an extremely annoying, squeaky sound. We dropped it off around 7:30am and by 9:30 I received a phone call from Terri letting me know the problem and the cost to fix it. I gave the ok to proceed, prepared to shell out about $ 490.00. So the day goes on and I receive a call that my car is ready. Anxious to see if they had gotten rid of that horrid sound, my husband and I raced over to pick it up. Now this is where they went above and beyond. When we got there, Terri came to speak with us about the car. He explained how they did everything that we had agreed to on the phone, but that after a while the noise would return. Finally, they decided that the altenator had to be changed as well. Now, altenators and the labor are not usually very cheap. But because they did not discover that problem from the beginning, they didn’t charge us for it or the labor! How awesome is that! Saved us a nice chunk of change! Thank you so much guys, will definitely be back!

Came here about two years ago while on vacation. Got two new tires for my Nissan quest. Had great service, did have to wait abit but most tire shops you have to. Price paid was what I expected. Not cheap but not a rip off either. Place was clean. Got good treatment despite feeling worried about getting rip off at a place I had never been to and hundreds of miles away from home. Drove all the way back to Orange County, Ca with no issues. I recommend this place.

My wife and I drove down to San Antonio for the day to see the Zoo and the Riverwalk and get out of Austin. While there we noticed our tire was low. So we put air in it and drove downtown by the time we drove from the Zoo to downtown the tire was flat so we knew we had a problem. Goodyear was the closest place so we drove there. We found out we had a nail in our tire and it was not fixable (it was in the sidewall) and Robert (or Richard) he was super nice and changed our tire for us, put our spare on, as we know of a place in Austin that we go to for tires. While we weren’t here long the service was great!

I am a female and from out of town. I had a blowout on my front tire on my RV. I called around to several places, it’s amazing how prices differ for the same service and the same tires. Some places just want to plain rip you off. When I called Raul at Goodyear on St. Mary Street, he was friendly, professional, honest, and his price was fair. Although I did get other estimates that were comparable I decided to go to this Goodyear because Raul took the time to answer all my questions without any pressure. The service was excellent, it was timely and I was out in a couple of hours just like Raul said I would be. I would highly recommend Raul and this Goodyear Store but watch out for the other guys out there!

Worst service ever. Over three times I have come and waited three hours and had nothing done on my car because they still don’t get to it. Don’t leave your car for work unless you like waiting all day and night

This place is the Bad News Bears of Auto Garages. Bring a book, a magazine, crossword puzzle, trail mix, sleeping bag, etc. because they have never been able to finish a basic oil change in less than two hours.
I dropped my car off yesterday at 130pm. There was a defeated looking woman and a man sleeping in the waiting area. SPOILER ALERT.
4pm rolls around and my friend drops me off to see what the status of my car is. It’s still sitting in the exact same spot, baking in the harsh texas sun. I walk inside to talk to the stellar attendant. After he finishes surfing
(most likely) on the computer he informs me it will be another 45 minutes before they can get to my car. I voice my displeasure and he consoles me by pointing at the man who is still sleeping in the waiting area and saying «It could be worse, he’s been here since 7AM.»
Completely enlightened by this guy’s perception of the current situation, I asked for my keys back and left, a Goodyear customer no more.

So apparently I’ve been driving over construction sites because I’ve had 4 nails in my tires in the past month! I noticed one last week and although my tire wasn’t deflated, I decided to take it in and have it repaired. I knew it was time to change my front tires due to the worn out tread from trips to Los Angeles, San Francisco, Austin, and parts in between. Those tires have crossed over heat, snow, ice, dessert, hill country, and apparently a few nails! D’oh!
Searching for a tire repair shop at 4pm on a Friday afternoon, I was already feeling defeated but alas, the giant GOODYEAR sign blinked at me from a far and I pulled in. The lobby is big and spacious. There’s room to wander and a place to sit. There’s a tv to watch and magazines to read. The manager was friendly and although he took long with each customer in line and on the phone, he gave me the same attention which I appreciated.
After reviewing my nail, it turns out I had 3 nails in my front tires and because of the tread being so worn out (which I already knew) he suggested I get new ones pronto! He didn’t have them in stock but could have them in the morning. I got my quote and before I walked out he said to me «I will beat any price. I really want your business.» Now usually, being a flirty girl, my first instinct is to think this guy is hitting on me, but no, he seemed sincere. So I walk out get in my nail-​filled car and call up Discount Tires to get their quote. Naturally, they’re $ 20 cheaper. I call Goodyear back and alas, he found me a better price.
Now it would have been great if he would have given me his lower price from the beginning but having been to my share of garages, I liked the customer service, nice-​non-​greasy lobby, attention to detail (he realized my air filter was disgustingly filthy and messing with my gas mileage which is very true!), and flexible hours of operation.
I’ll give them another shot. They’re close to work and close enough to home that I can go there. My dad is the one who usually takes care of all the car stuff but if I ever need work done on my own, I’ll call Goodyear first.