Guitar Center

My friend went in there. As a musician, I understand it can be «highly unorthodox» to see a woman musician. Not really. But nobody helped her out. She walked around for two hours, and I knew that there was a lot of discrimination towards women there. Just know, she was ready to drop $ 500.
Take women musicians seriously.

Great selection of all things musical. Very very extensive selection. I like how the store is designed and how each section caters to different instruments. It is very shopper friendly to navigate. Customer service is hit or miss but it’s not really their fault as they get SO busy. They also have music lessons available as well as an area for band students. Great store.

Came here to buy a drum set for my 3 year old. I appreciate that they showed me their best deal. And also that there is free shipping to my house and 10% military discount. I liked that you can tell who the employees are. The only thing I would say to improve is for the employee to come back and check on us 5 min after letting us think about it.

Got a new acoustic today. Brandon helped me out, he was very knowledgeable, honest, and wasn’t pushy. He also kept me within my budget which doesn’t happen often in my experience. 5 stars overall even though I’m usually not a fan of the corporate companies!

Stopped in with my grandson, while I was visiting from out of town. He’s a bass player and wanted to show off a few moves, while I looked for a gift. Older guy with long dark pony tail, very rude, not only to us, but other customers as well. I’ll wait till I get home to make my purchase

At Guitar Center they advertise «We buy, sell, trade in. so, i brought one of my guitars (an Ovation collectors series limited edition, made in the USA.)ment condition. This is how they evaluate your gear. They go on EBay.(of all places) And look up your guitar and look for you lowest price they can offer you. That’s a pawn shop mentality. They’re out to make more off you then what you will get from there. plus they have the worst customer service!

Didn’t have much to say about this one except some of the staff gave me disapproving looks when I let my kids play with the instruments, especially in the percussion section. I’m sorry, I’m trying to foster musical interest in them, and I don’t think there’s any problem with them hitting a few drums while I supervise them closely. It’s not like I would’ve just walked away and let them rip a hole in the snare! The store itself has pretty much everything for musical needs, including professional studio equipment to even didgeridoos. It’s just the staff that kinda bugged me, and not all of them either. There’s a section for each kind of instruments and this includes a separate area for common band instruments for grade-​level music students including brass and woodwinds.

I came here just to get a set of guitar strings. It was an emergency and was just going in to get the strings and get out, and unfortunately I entered 10 mins before closing, not a big deal since I knew what brand and set I needed. The moment I entered the building, some punk kid approaches me and say «We’re closing in ten mins so… if you can hurry or get out.» Like WTF? I was so angry with that initial interaction that I just turned around and walked out.
I went to Sam Ash, greeted at the front desk by a nice female who didn’t mention anything about the time or try to rush me.
I ended up buying my strings and leaving in 5 mins. 5 MINUTES! Do yourself a favor, don’t come to Guitar Center. You’ll get douchey service and talked down to.

Every time I come here I have trouble trying to get any type of help. Last week I went in with the intent to purchase a speaker, over an hour before anyone helped me. When he finally did I asked to try the speaker out and was told no. The next day I went again to try and speak with someone else, again not able to try speaker out. So when I asked for the price it was $ 50 more than the day before and asked why when the day before it was cheaper they refused to go lower. I’d save the trouble and maybe go to Sam ash, Alamo, krazy kat etc…

This place is expensive. Go to a small independent shop if you want to pay for marked up items. Most shops can order whatever you need if they don’t have it.
If your looking for cheap try amazon but remember it’s cheap. This store has a rude team and will not order something unless it’s a killer sale.

I have to confess to a somewhat irrational bias against Guitar Center because the chain is owned by Bain Capital, Mitt Romney’s old investment group. Much as I hate to give that sumbich a single penny, every once in a while a deal comes along that’s just too good to pass up.
This weekend Guitar Center was holding a «Trade-​In Expo» offering top dollar for your used instruments and a 15% discount on any new gear you take in lieu of cash. I had an old Epiphone ES-​335 Dot guitar that I hadn’t played in a while, and I’d been interested in picking up a bass, so I thought this might be worth a look. Everyone I dealt with was very friendly, and they were true to their word. They actually offered me more than I expected to get for my old guitar. And with the 15% discount on the Yamaha RBX170EW bass I found, I ended up paying only $ 21 out of pocket.
Guitar Center generally has an excellent selection of musical instruments. Because the chain is so large, they are able to work with various manufacturers on some limited-​run special instruments that are very nice. For example, I have a 2006 Fender ’72 Telecaster Deluxe in Olympic White, which was a Guitar Center exclusive. They also have a special-​edition Fender Precision Bass (with an added Jazz Bass pickup) in Sea Foam Green, another model unique to this chain. Unfortunately, that one’s still a little out of the price range for someone who is just learning to play bass – so the Yamaha will do me just fine in the meantime.
When possible, I still prefer to support the smaller local guys like Alamo Music and Redbone Guitar Boutique. But Guitar Center is almost certain to have what you need at a decent price. And don’t let the name fool you: they have much more than just guitars. Check ‘em out!

If you’re a stickler for service, I recommend you go to Sam Ash but if you’ve got your heart set on a particular piece of equipment, chances are Guitar Center will have it. I’ve been coming to Guitar Center since they opened (actually waited in line on opening day) and it’s my husbands Candyland (the way I feel in William Sonoma is the way he feels in Guitar Center).
He’s bought almost every single piece of equipment he owns at this location. Mainly because he’s a bass player and this place is one of the few stores that carries a wide selection of bass guitars both used/​new. Their amp selection is the best around along with their pedals, music software and mics.
Like others have mentioned, the service is spotty. Sometimes you’ll get a teenager who is too cool for school and sometimes you’ll get a hardened roadie who knows his stuff.

I have read the reviews on both here and Google Reviews. Most people had some difficulty in dealing with staff, mostly getting assistance. Not me, not today. I was very fortunate to have had Chuck Edgett as my sales PROFESSIONAL.
I went to the other music store there close to GC, but they did not have the amplifier that I needed. Not only did I find the right amp at GC, but I also found a cheap but LIKE NEW Gator carrying case to put it into! Chuck not only helped me find the items I needed (I am a part-​time DJ) but he even went so far as to obtaining a discount coupon (I tried to access it from my wireless device, but could not get a good Internet connection — even with Chuck’s own wireless hotspot device). I walked out today a HAPPY DJ!
Now, some reviews here complain about GC not having customer service. When was the last time you visited GC? Also, they are VERY busy on weekends, like most of the day Saturdays and Sundays. I suggest you shop during the week when most musicians (like me) are at our mundane jobs. Musicians come into the store to get what they need for a weekend gig (I needed a new amp for a dance next weekend). If you are a casual customer just looking for a band instrument, visit during a weekday. Leave the weekends to the professional musicians if you expect good customer service from GC. And if you are a DJ, ask for Chuck!

Although the store offers a wide selection of music equipment, the service in the store is terrible. I did not purchase here even though i had a coupon for 20% off.

The staff is really great here and they offer great insight in determining which products you’re better off with. I was able to negotiate and left with a new keyboard. Overall great customer service from people who passionately enjoy music and creating it.

Love the store, two experiences I can name that made it a great time when I went to buy my first keyboard the guy who helped me out was showing me the basics and all the cool things to them and even making some jokes, didn’t try to sell me the most expensieve synth just showing me, he was a total bro, and the second time I went to buy a bass amp the guys offered to help me carry it because it was huge
Regardless of what department they work in, if they’re walking around they’ll help you out and that’s what’s great. I’d give it an extra star if they had ALL their equipment plugged in but usually you have to be there at a certain time.
The atmosphere is fantastic! I love how each instrument has its own room and decorated similar to the style such as the acoustics room, everything is wood. It’s a great store and despite the 20 minute ride it’s worth it

Their drum selection is decent, but the people who work there are rude. In the shop, I’m happiest when left alone because I don’t like inconsiderate people.

Guitar Center as a store is awesome and I could spend hours in there. I didn’t have anybody down my throat trying to sell me a guitar. And I got totally schooled by the girl working there. She taught me some new stuff about the strings I was using, and was more than happy to do so. I enjoyed my trip both times I went there yesterday and will go back if I decide to pick up that new Seagull acoustic, or maybe I’ll just go back for the hell of it. Enjoy! Guitar Center San Antonio is cool place even if you’re just going to look.