Legacy Heights

I’ve lived here for about a month and it’s been good so far. It’s a pretty quiet complex and the staff is really friendly. Tenants can be nice on occasion. There is plenty of parking and the parks/​pool are well kept. Plus you’re only minutes from downtown, not to mention everything on Austin highway. I’d recommend living here over any other place in this area.

My son moved in this past February
. The apartments are very nice And close to Ft. Sam. The grounds are well kept and the people are nice.
If you are a early riser you wil see a dog show!
I really like lthe location and being close to shopping and good eating.

I hardly ever like to leave bad reviews but please listen to me when I say DO NOT MOVE HERE!!! This place is absolutely disgusting I am counting down the months until my lease is up so that I can move from this bird infested poorly managed place. Birds have literally taken over my stairwell there are birds nests every where bird droppings on top of bird droppings (refer to pictures) on stairwells it’s just disgusting. There are dead birds every where which has caused an abundance of flies. Again I usually don’t post reviews but I wanted to save others from moving into this place.

I’ve been at Legacy for about 4 months. While relatively inexpensive, it does come with a price. The management is the worst I’ve seen. Completely disregard the residents. There is a huge feral cat issue, created by the residents feeding the stray cats. Management outright says they will not do anything about it. When attempting to contact the regional manager, they will not dignify residents with a call back.
Office staff is unfriendly. When trying to use the clubhouse that is presented as an amenity, we received attitude to use it for any other use than «where the maintenance guys eat.» There is a huge military presence at this place that they speak to outright disrespectfully.
Overall, there are other apartment complexes close by that are in the same price range and I suspect a much friendly office staff. Beware.

I’ve been looking for a place like this for a while. Just moved in and do far it’s great!

Summary: STAY AWAY!
I lived at Legacy Heights Apartments for four years and would highly discourage anyone from renting at these apartments. When I first moved in, the complex was brand new and everything was very inviting. Over the years everything has declined to a state of disregard and neglect.
Grounds: When I first moved in there was green grass everywhere and all the landscaping was well kept. Now you’ll see stretches of dead grass and just patches of dirt everywhere. This is especially the case away from the apartment tours. Unfortunately, I have found that often the dog poop bags will go empty for days at a time. This will often lead you to the next doggy bag station a decent walk away. Getting some extra exercise is not bad, but this will often lead you through a minefield of what is most likely doggy poo. Many owners won’t make the extra effort or use the lack of bags as an excuse. This does not bode well when the occasional lawnmower will then fling small particles of poop all over your parked car.
People: Primarily, there is a mix of military and college kids. I’ve had a lot of neighbors come and go and would say about half of them are somewhat considerate. The not so considerate bunch will keep you up at night when you are trying to sleep, study, or just relax. These just won’t be your direct neighbors but you’ll think you are at a monster truck rally when cars come flying through the parking lot in the late hours of the night and kids end up screaming at each other from their balconies. Then there are the multiple dings I’ve gotten in my car door as a result of visitors and residents. As far as the friendliness of the staff, I’ve found most are friendly enough if you say hi to them. Tracy, the manager has been there since the start of the complex and will take the time to listen to you if stop by the office.
Apartment: I was essentially the first tenant of my apartment moving in within the first 6 months. Everything worked at first but I’ve had multiple issues pop up. I have had multiple issues with the A/​C, garbage disposal, toilet, faucets, door… pretty much everything you can imagine broke, sometimes 2 – 3 times. The staff would fix this within 1 – 2 days but it’s still an annoyance. The apartment features are ok but extremely overpriced if you take your time and look at other residences in the area. You simply don’t get a lot for your money here.
Move out process: Just like other reviewers around the interweb have mentioned… be very careful moving out of this apartment. They will nickel and dime you out of your security deposits and get you to pay them more. Document everything and I highly, highly suggest you go through the walkthrough with them. Which I was told you can only do business hours and before you move out. If you are busy at work or otherwise have a job from 9AM to 5PM, you will have to trust them. I did and was assured that I just had to do a basic cleaning, but this wasn’t the case. After I received my move out statement, I inquired about the cleaning charges, the Assistant Manager, Ms. Coleman, responded «The apartment needs to be left in
the same condition as it was when you moved in when you move out.» Food crumb lodged in that crevasse between the oven and the counter, you better sharpen up on your chopstick skills or you’ll be charged for it. I asked for Ms. Coleman to send me pictures and clearly state what they are charging for in each picture, but this request was ignored and she pretty much stated I need to pay up. I doubt many residents would sign up if this was the attitude they were given when they stepped into the leasing office.
Crime: This is a pretty glaring issue. This simply is not the best neighborhood. There have been multiple burglaries of apartments and cars at this property. In addition to this, my neighbor told me that there have been cars stolen from this apartment. The gate does not seem to deter thieves as they simply just follow someone else in. It’s simply the area and lack of security here. To make matters worse, this is solicitor heaven. If you like throwing away (recycling for the «greenies») paper flyers, menus and other questionable material for others, you’ve found your place. There have been days where you’ll show up at your apartment and you’ll think you arrived on the Strip with the amount of flyers just littering the hallway. This only helps thieves identify those who haven’t gotten home or who have been away for a few days. The college student going home should be extra cautious. The area around Austin Highway has been known for drug dealing and prostitution, there have been many great strides to change this but it’s still there. About a year ago as I was pulling up to my apartment complex, a prostitute approached my car. As she got closer she looked at me and my car and decided to join the gentleman behind me. I was deeply insulted. If you are looking for convenient access to drugs and prostitutes, look no further.

The other reviewers are correct. There are a lot of of dogs and many military personnel that live on the premises. The outside of the apartment is very nice, the gym is awesome, and the apartments have very good layouts.
However, I am giving it 3 stars because the rent is way too high for the quality of the place. They’ll show you a very nice model when you view the apartment, but your apartment won’t be as nice. You wouldn’t be able to tell that this apartment was just build a few years ago. Everything is cheap and always broken. Having just moved in less than two months ago, I’ve already had at least 5 maintence requests. Also the apartment was NOT clean upon move it. If I weren’t coming from far away with a moving van and didn’t have another place lined up, I doubt I would have taken the place.
You can find better, cheaper, and nicer places in Alamo Heights for less money. If the rent were about 150 cheaper or included some utilities or covered parking this place would get 5 stars for a great value.
[UPDATE] Removing a star. Very shady move-​out practices. They will try to take your entire deposit. If you live here, make sure you document EVERYTHING (down to the smallest scratch) on the move-​in document and take pictures with date-​time stamps.

My little bro moved in to Legacy Heights last month when he moved to San Antonio.
Even though it’s not what I would call the nicest part of town, the complex is really nice. It has nice workout facilities. The grounds are well kept. And most importantly, all the people I’ve met that live there are really nice.
Note: if you’re not a dog person, then you probably wouldn’t like it here.

A very nice place. there are a lot of military people here, but then again it is right up the street from Ft. Sam so what do you expect. The buildings are nice and the staff is great. pool and fitness center are very nice as well