Methodist Hospital

I was scheduled for a laparoscopy, and going in I was a was a bit nervous being that it was my first surgery ever. I arrived at 4:30 am and quickly found parking in Garage 2. From the minute I registered, I had a very pleasant experience. (I only wish i remembered all my nurses names! This was on June 9, 2016 between the hours of 4:30 am-1:00 pm) The nurse who took care of my financial responsibilities was very welcoming. It was very early, but she always had a big smile on her face and even made small talk with me. I was then taken to get my vitals checked and then moved to my pre-​op room. Nurse Star was very attentive and caring. She even took out the bed from the room to get me a newer bed that was available. I had another nurse put an IV, one who completed an MRI on me, one who took blood, an xray tech, 2 nurses in the pre surgery room, 2 in the post surgery room, Dr. Garcia who was the anesthesiologist and Dr. Jeppson who completed my surgery. There was also a very friendly retired volunteer who greeted me when I arrived (he immediately sparked a conversation with my mother) and another volunteer who pushed me in a wheel chair all the way to the curbside of my vehicle (whose wife is also a volunteer at the hospital). From my experience in the past at hospitals, having more than one nurse attend to you can be a bit uncomfortable and not as personal, but every single staff member at this hospital made me feel so welcomed. I never felt like I was alone and when I needed help, the response was quick and friendly. I only wish the hospital was closer to my home for emergency purposes, but any future surgeries will definitely be scheduled at Methodist.

Had davinci robotic assisted-​laparacopy hysterectomy surgery on Feb 25, 2016 at Methodist Main @Flloy Curl, San Antonio. Got there at 6.45 am and parking garage 2 was crowded already. I knew they are under construction right now, thats seems like the building outside look so dusty n walking from parking garage’s elevator to main hospital bldg admission desk was not really convenient. But dont jugde the book by its cover. Once you’re in the building, im feeling right at home. Easy & fast on pre-​registration desk @1^st floor then they escort me to waiting room @9^th floor. Waiting room a bit smaller compare to patients who will hv surgery that morning (guess thursday was most fav day). Nurse Sandy & Cyntia were very professional to prepare & explain all necessary paperworks, gown/​stockings, urine/​blood collections prior to surgery, then they brought me to 2^nd floor to pre-​op room. Nurse Janece did great job on putting IV needle on my hand. Then OR nurse Stephanie (always smile) picked me up and took me to operating room. Post-​op they brought me to 3^rd floor room #363 for overnite stay. Day Nurse Vicky was very attentive and professionally taking care of me as well as evening nurse Karin. They treated me like a family. They regularly check you every 4 hour. Besides that, they always there and response within a minute everytime i need them. Had problem with AC/​Heater that nite, again the maintenance guy was there to handle the problem. In the meantime they transfered me to another room to be able to get rest and comfortable.
Doctor visits everyday to make sure im ok. Had liquid diet dinner (popsicle, juices, jello, tea) then regular breakfast and lunch were so yummy and had 2 selections to choose.
Discharge proceed was smoothly and clear instructions form to follow for home care.
Overall, i will recommend this hospital to those who need to be treated like family. Their proffesional service brings you a speedy recovery and wellness. Several days after i was home they gave me a call to check how im doing. That was a happy ending treatment and i don’t need my pain killer pills anymore

Why is it okay to charge $ 1236 for a blood test during a hospital stay when the same test can be done at a local lab for $ 27?

RN Michael James on 5^th floor Cardiac Procedure ward provided excellent care & insight during my brief hospitalization. Personable professionalism accurately describes this knowledgeable, thorough, & patient fellow. You &/​or your brother/​sister/​spouse/​parent really do need to be hosted by this extraordinary gentleman if you ever have need of Cardiac Catheterization, or any other heart concern, for that matter. Resourceful guy.
Rest of Cardiologist Dr Robert Saad’s team likewise: Nellie, Jonathan, Susan, Laura, & Rueben. Efficient & responsive, what could have been an ordeal was reduced to a pleasant & comfortable diversion — so comfortable I actually almost fell asleep. Great job, great folks, great place.

Three hours to see a doctor. They advertise 5 minute admitting, they do not tell you that you won’t see a doctor for a very long time. I have always received great care here, but this visit is abysmal!

Having had a hugely complicated pregnancy I was a regular in labor and delivery, so much so that many of the nurses made a point to drop by once I actually had my baby! I could not have asked for a better staffing team or to have been better cared for during my stays with them. I was always treated with compassion and care and could not have asked for more. My baby ended up being a premmie and so we also spent some time in NICU and once again the staff here were amazing. The NICU director actually was my sons doctor and kept in contact with me via text if we had missed each other during they day and on the day of my sons release was actually texting me from a meeting to help us get together all the info to be able to take my baby home. Honestly they helped so make the experience of a difficult pregnancy and NICU stay seem so much less scary.

Received incredible care from the Wound Care team at Methodist Hospital. Recommend to everyone that needs wound care.

they take excellent care of my grandfather when he has to come to the wound center!

Best labor and delivery experience ever! 2^nd child 25 hr labor successful vback. The staff was beyond friendly, attentive, and knowledgeable.

I have been to better… a lot better. The staff was nice… or at least some of the staff. The food is horrible and yes compared to average hospital food. The hospital is old and felt kind of run down. We were stuck in a room for 14 hours with no tv. BUT A PLUS… FREE WIFI AND ITS A STRONG WI-​FI. I say this it seemed that even the staff who were rude tried really hard to be nice but were just in a bad mood or tired. Bring a blanket.

Was schedule for surgery but never got a call from the hospital to confirm my surgery. Was considered so the day before the surgery I called my doctors office at 4:30pm to make sure I was still scheduled for surgery. They said I was on their schedule but to call the hospital to make sure I was on their schedule and which admitting area I needed to go to the next morning. Called admitting was told I was not on schedule, Called doctors office back was told just to show up to the main admitting. I was also scheduled to go under general anesthesia this alone I should have been given a call just to be told not to have anything to eat or drink after midnight, this could have stop my surgery. Very Bad Methodist.
Showed up for surgery was on the schedule, I asked admitting clerk if I should have gotten a call to confirm my surgery, the clerk admitting me said (yes but I guess the nurses were to busy).
Ended up having a nerve block so most of my experience was with my doctor and Anesthesiologist. Time in recovery was minimum time required.

Was referred to Methodist because I had a cough and had to stay over night. The cafeteria was closed so all I got was a crappy turkey sandwich. Never coming back here again.

my mother had hip surgery and was on the 6^th floor after surgery. most of the nursing staff was helpful but there were times when we stood at the nurses station and waited and got totally ignored. my mother was in pain and whenever a nurse did something to her iv pole, her morphine push button would get knocked on the floor and get left there unnoticed and out of reach. a wonderful cna found it when we asked where it was and tied it to the bed frame. this happened several times!!!

This is a level 1 trauma center. Our relative stayed here for 18 days. This is an older building, but they have some modern equipment in the rooms– IV machines, tvs etc. It is easy to get into the hospital, and there is plenty of parking, although, you will pay by the hour.
The food in the cafeteria is nothing to speck of, but every day during the week there are several food trucks on the property. The staff here is very friendly but very overworked, so the attention each patient receives may be hit or miss. I like that all the waiting rooms have plenty of tvs, coffee machines for free and snacks.

I went to Methodist Main ER for extreme headache, high fever, back pain and stiff neck. It didn’t take long to have a lumbar punch done, and Meningitis confirmed, along with an acute sinus infection. For THEIR part, the ER was wonderful! I’d give 5 stars to them, if I could rate them separately.
Once in a bed upstairs on 7, I was in a tiny, old room w/​a broken room divider curtain. For about a 12 hours, this didn’t matter all that much, as I was alone. The nurses are over normal patient numbers. They cannot handle what they have. Then at night, they lower it even MORE. Getting a hand to the restroom became too much of a chore, and I learned to just unhook myself and go.
However later my first day (evening) another patient was brought in, just at the shift change. She turned on her TV (remember I’m extremely sensitive to light and noise), and our divider curtain doesn’t close, and she proceeds to watch loud TV for the next 15 hours. Then in the middle of the night my BP tanked. I had to use the restroom but was told no, I was a fall risk, here’s a bedpan. Set aside the embarrassment, as the woman next to me was watching; I hit the call button for my nurse to take the pan 3 times. I watched the clock. I sat on a bedpan, unable to go anywhere, for 25 full minutes. When my nurse came in, I told her that. She said «oh? did you push the call button?» Yes, yes I did. And each time said I needed the bedpan taken. Then I asked for something to clean up with as I had been sitting in urine. She huffed at me, and left. 10 minutes later came back with wipes. THEN? She went out the door and told the story of my discomfort and tears to her co-​workers and was laughing (as where several others). I was up from that point on, as the TV was blaring and the nurse’s disrespect upset me to on an off crying. Plus, I felt horrible! Meningitis is awful. By the time she was getting off her shift, she came to change my bag of IV liquids out and was grumbling to her friend how she was ready to go come and hates it when stuff like this (changing out IV fluids) comes up right at shift end and makes her late.
I threw a fit the next day to my hubby who threw a fit to the hospital. A few admins came and apologized and said they’d move me to a new room as soon as possible. 12 hours later that happened. Until then I wore an eye face mask and tried to sleep.
Once they moved me upstairs to 10, they did give me a private room. However I had nurses once again, on the night shift, that were rude, refused both pain medication and anti-​anxiety medication (on my chart people! allowed meds), caused a horrible panic attack because of that refusal as I had to go for a brain MRI, and was terrified. Their reason to me was «They give you meds down in radiology and we don’t want to drop your BP». I made it through the deafening MRI but promptly sat up and vomited and then started crying again. Once back in my room I pushed the call button 2x for a nurse, nothing. Called the charge nurse directly. Vomited again. Finally my nurse arrived and administered meds. I informed her of the fact that the techs in radiology DO NOT administer meds. Period. And her response? Oh. Sorry.
There’s more, but the bottom line comes down to the lack of quality and care at Methodist. With so many hospitals right there in the Medical Center, it’s not like I didn’t have my choice. I had my kids there, 11 years ago, and had great care (in the Women’s Pavilion — different areas). Now, it seems like they are going very low income and aren’t willing to spend the money on updates or nursing staff, or something, as their night nursing care is less than mediocre, and their facility is sub par on the 7^th floor.
Hospitals are a business these days. And trust me, if I need one again, Methodist is NOT where I’ll go.

Living in the San Antonio area for the majority of my life, I have always gone to the Methodist Hospital when I have a medical issue that needs immediate attention. From asthma, broken limbs, car accidents and child birth, they’ve pretty much treated me for everything.
Last night, I went into the ER for a severe gallbladder attack. I normally suffer through the pain, but after 12 hours of misery I couldn’t stand it any longer. I’m 28 weeks pregnant, but have always been instructed to go to the ER for issues like my gallbladder or asthma that are not pregnancy related. This time was no different. I walked up to the ER window, clearly in an immense amount of pain and was immediately instructed to go to Labor and Delivery, which is across the hospital. There was no offer of a wheel chair or even an inquiry into why I was there.
When I did finally make it to Labor and Delivery, I was required to sign a mountain of paperwork and wait over an hour before being seen. When the nurse did finally stop to speak with me, she hooked up to a fetal monitor and left again. Assuming I was there for a pregnancy related issue. I understand checking on the baby, especially when it could be something serious, BUT I’ve had gallbladder issues for awhile and I know exactly what an attack feels like. The nurse was the 3^rd person I spoke with and still no one inquired as to why I was there!
Over 2 hours after I arrived, the doctor (Nancy Rector-​Finney) finally decided to grace us with her presence. I explained my situation to her and immediately felt like I was being judged. She was incredibly rude and patronizing and even had the nerve to ask ‘have you even had any prenatal care this pregnancy’? I was appalled. I see my doctor at least once per month, now twice per month and there was absolutely no reason to warrant her treating me this way. She acted like I was lying and even asked my husband if what I was saying was correct. Why on earth would I make up a gallbladder attack?
With all the hype everyone was making about the fact I was pregnant, I was kind of put out at the fact that she didn’t even check on the baby. She immediately unhooked the fetal monitor and said she could set me up for some outpatient labs, but would prefer I had it done then so she could guarantee I would go. Seriously? I did not spend hours in pain, waiting for a doctor, just to be treated like some type of junkie. She did absolutely nothing for the pain and wound up having the nurse send me home after the ultra sound showed no stones. (Which I had told her I have spasms not stones…)
I have never felt more unworthy or mistreated. A doctor is there to care for patients and ensure they are okay. (Which she did with every other patient in the room.) The only thing this lady accomplished was putting me in further pain and wasting my time and money. I was angry after the way she treated me, but when she never came back, I was livid. I’m also reporting her to the hospital and my insurance company for her poor bedside manner and the complete lack of care on her part.

Great and wonderful nurses… overworked but they do their best. Hospital cleaner than Christus.