Potranco Automotive

Horrible experience with this shop. I was home on leave from the military. And needed some leaks and front suspension fixed. So took my car into them since they were close to the place I was staying at and they had good reviews. But I was less then satisfied with the service. First off they told me they would have my car done in 10 days and they had it for 15. And I was only home for 16 days so I had to keep borrowing cars from family a week longer then planned. Second they told me it would be about $ 2000. But once I got the bill it was $ 2600 almost $ 2700. Third they kept calling me up asking if I could get them parts for the car. I mean you’re a auto shop, You would think you’d kept some local car part shops info on hand and not just napa or autozone. And lastly I they did not tighten down my valve covers tight enough. So I’m driving my car and almost at Fort Stockton and notice my oil pressure is at 0. I go to look under the hood and oil is everywhere and all under the car too. I check the dipstick and see I’m empty on oil. Luckily the place I stopped sold oil. And I just checked my car again yesterday and I’m still leaking oil from my oil pan too. Which is one of the things they said they fixed. NEVER TAKE YOUR VEHICLES HERE.

VERY HONEST. I had my car diagnosed due to a shifting noise and received bad news regarding the transmission. They quoted me a new price but also looked around for a used transmission with warranty. The price difference was considerable so I gave the ok for the used one. A few hours later I got a call saying that the noise turned out to be the cv axle and not the transmission. The repair bill was less than $ 300 and the car was ready the same day. Thank you.

Very honest, knowledgable and sincerely caring team of professionals. I highly recommend these guys to one and all.

The guys at Potranco Automotive are very honest and that’s something I can count on. I personally get all my car problems fixed here from replacing brake pads to routine maintenance and inspection. They are very well known in the local community and have a loyal following.

They were closed when they were supposed to be open.
How hard is it to put a message on your machine? Maybe post something to your webpage…
You wasted my time.

Potranco Automotive has literally saved me almost $ 2000. On two separate occasions I was told by service departments at GM Dealers that I needed repairs that I did not need. Both times I took my car to Potranco Automotive. Each time I needed close to $ 2000 in repairs, but Potranco Automotive verified some of the repairs the other service departments were trying to sell me were not needed.
Because Potranco Automotive has a loyal clientele, you have to be willing to drop your car with them and wait for them to get to it, which has been my biggest challenge. However, they have a shuttle service and have saved me over $ 800 each time I have taken my car to them, so it has been worth the wait.