Ross Dress for Less

Normally I avoid this store because their merchandise is all over the place with no organization to be found. Yet I popped in this location on a whim and SURPRISE everything was organized, clean and neat. I was even able to find some cool home décor for a great price, which they happen to have a lot of. I may return to this location in the future!

We came in yesterday looking for bedding and left because we couldn’t find the exact one for the price. Came back a day later to look again and found it. You cannot beat the price. This location is clean and somewhat organized. It’s right by the house and easy to find deals. Not 5 stars because the checkout line was crazy and not set up very well.

This Ross is the worst. Actually, I generally hold disdain for all Ross stores. My wife likes to bargain hunt in them, so I tolerate going sometimes. I weasel my way out of it whenever I can.
First, my general disdain for all Ross’ falls at the fact that their rules and regulations are tighter than the most expensive department stores… plus that stupid little «loss prevention» bouncer that hangs out at the front. He does nothing. My wife likes to carry our little 3.5lb chihuahua everywhere with her in her purse. Unfortunately, even though this is acceptable at Nordstrom, Dillards, Neimann Marcus, and Macy’s, Ross serves a clientele so elevated that this cannot be tolerated. Only little psyco kids who run around breaking everything in sight, unsupervised are allowed here.
Not to mention, the little 5’5″ loss prevention guys, usually weighing in at 250 – 300 pounds are sure to intimidate thieves. This is evident by the empty packages of recently stolen goods laying around the store. I think their sole purpose is to tell you that you cannot wear sunglasses in the store, to police purse dogs, and tell you that you can’t have drinks. They most certainly don’t stop loss.
Now, for the local problems. Our loss prevention guy is super dicky (I use that as an adjective, to describe the amount of cockbaggery ascertained by an individual). I once stopped by the store on the way home (reluctantly, might I add) to pick up something my wife wanted. I was leaving work, in uniform. Anything for my wife I suppose. I buy the little $ 7.98 trinket she wanted after waiting in line (more on this later) and of course, just my luck, the stupid alarm goes off as I am walking out, just as someone that looks like they escaped jail walks in. Immediately, I am cut off by 300 pounds of fury. As he noses his foot shorter, yet greatly wider frame close to my body, he demands I empty my pockets. I told him no, of course, and told him to call the police, and have them sort it out. Of course he refused. As I went to walk around him, he cuts in front of me again like he is dog the bounty hunter or something. I then told him to call the police once more, I am sure the recently jail broken fella was having a blast pillaging the store at this time. No amount of informing management and corporate has done anything about this little hobbit either. He still gives me the evil eye when I walk in.
Next, the lines. I wish I could load up the picture I took a couple weeks ago when this all went down.
The link is here… You can see the poor fella in the tapout shirt and what appear to be 5.11 tactical gear pants patiently suffering the same fate as me.
Lines like this are unfortunately par for the course in this place. They frequently have two cashiers, with 100 people in the store. Of course, the loss prevention guy is always standing there watching, while eating cheetos or something. I am sure multiple thefts happen due to the fact people don’t want to wait in line, but spent a good little bit finding and picking stuff out they want. (Not saying it is justified, but people do this) I wonder how many thefts would be prevented by teaching the little fella in the black polo to work a register instead of play pocket pool? More than once, I have been lined all the way up to the back of the store for their lack of management. I pretty much boycott them. If you want better stuff at about the same price go see Marshalls or TJMaxx. They are better managed and if you take the trip to the home goods store at La Cantera, I am sure that Ross will not be able to offer anything that those stores don’t already have. Also, you won’t feel like you are going to have an aneurysm and insulted after shopping there.
Oh, and you can’t take the cart out to your car either. What is the deal with that? They have these stupid poles on them to make sure you don’t leave the store with them. If I were to get over my aversion to spending money there, happen to find enough «perfect things» here to warrant a cart, you couldn’t take it out to your car. You would have to pay for your stuff, then leave it at the mercy of orange fingers while you pull your car around. The empty packages of stolen goods would keep flashing back into your mind, surely enough. Now, only once I have witnessed it make it this far, but I had to help some elderly people load their car from the entrance of the store to their car parked hastily on the curb, because cheetos couldn’t leave his post, and the rest of the store was «too busy» **cough undermanned cough** to help. I was just walking by. What a crock.

You’re bound to find something you can’t live without. Don’t go there looking for something in particular because that never works out. Go without expectation and it is more fun that way.

Why oh why did I go to Ross? Oh yeah, it’s one of my wife’s favorite stores. Women love it, men, ahhhhh!!! We do what we got to do for our women. For example, she can spend hours in there and we will leave with nothing, isn’t that crazy. So, thank you Mr. Ross for opening a store every 10 miles on every highway in San Antonio. I would of gave you all 4 stars, but my wife would be offended.
But on the other hand, they have great prices, so she can buy more for less and this helps keep my wallet fat!