Bad customer serivce, lied too me about my plan, they are very rude, i always go to that store and since they have different people im not going back ever, they need to fix their attuited, i refer yall not to go to that place at all, they take it as a joke, they dont take their customers serious, bad place to go and buy or fix your phone!!!
Soila A.
Rating des Ortes: 5 San Antonio, TX
Great, great customer service. All staff very friendly. Ramiro was my sales person. He spent time explaining new options of getting a better plan and the best phone. Highly recommend this location. 100% much better than de Zavala or 410 location.
Vicki H.
Rating des Ortes: 5 San Antonio, TX
My guy had to get a new phone, and had to upgrade his memory card at the same time. Now I know that this takes a very long time, but we ended up going when I was having a major raging migraine. I stayed in the car, but as I was watching thru the window, they seemed friendly enough towards my guy. I guess this is a new shop that has more updated technology to fix and upgrade phones then their counterparts around town. I would definately go back there at another time. They took care of my guy the best they could, and once I got to the point I had to go in and tell him that I was at a get me home now critical point, they hurried up and had him out in less then 5 minutes.
Vivian H.
Rating des Ortes: 5 Corona, CA
I visited this store mid-August with my bestie while I was on vacation. There were only 2 reps working, but their customer service was awesome!!! Of course I’ve forgotten both the young lady & gentleman’s names by now, but they were extremely knowledgeable about the newest phones and the hot spot plans(which is what my best friend was shopping for). We ended up spending a good half hour or so in the store talking to the reps about phones and families. LOL I learned all about the newest Samsung Galaxy on the market: the S3 had just come out. My bestie got a great deal on her hot spot plan & was stoked that she’ll be able to connect to her laptop from anywhere to do homework for her online classes. As someone who tends to stay connected regardless of location, I was also relieved to be able to have wifi access @ my home away from home during my vacay stay. It’s always nice to get exceptional service, especially @ a cell phone company. If I’m ever in town again, I plan to visit this location for all of my Sprint cellular needs.