Stone Oak Modern Dentistry and Orthodontics

The most honest dental group you will ever do business with. They are masters at individualizing each and every patient. After all, we all have individual needs, fears, concerns, and even financial resources by which to pay. Working with a group that understands all that translates into an A+ experience. And such an experience brings us back repeatedly for our long term dental care, which of course, benefits us all.

WHAT A DISASTER! My wife and I went in for a checkup, and I came out with an «estimate» for $ 11,500 in «necessary» dental work. UPDATE… Had a check up six months before and they found nothing, Stone Oak quoted $ 11,500, just got a second opinion and they found nothing… Draw your own conclusions…
My wife needed a root canal that they said they could do there… Until they couldn’t… They started the procedure but they caused my wife so much pain they finally had to stop and said it was beyond their ability to complete and referred us to a real Endodontist. She has had numerous root canals and said this was the worst experience of her life. She walked away with a very swollen jaw and a large dark bruise that started at her jaw and extended down her throat. Obviously, we refused to pay for this abuse of trust.
To add insult to injury they quoted over $ 2,500 for her work; root canal, crown and new partial. The root canal was supposed to cost $ 220. They said they would need to do a new partial because it might not fit the crown. We replied, «Why not make the crown fit the partial, since you can make the crown to any shape.»… Duh (!?!) They never «thought» of this. This «saved» us $ 1,300. The partial was in great shape and didn’t need replacement at all. The $ 220 root canal ended up costing us about $ 1,300 out of pocket with the Endodontist who WAS a professional. UPDATE: After two courses of antibiotics and steroids she is doing better and found a dentist she could trust.
If you want unprofessional treatment and a laundry list of «required» dental procedures go to them.
If you want a chance at a better experience go anywhere else.
We used to go to «professionals» for a professional opinion about what we needed done for our good health, not to give them a license to steal from us.
NOTE: THIS BUSINESS IS «PROTECTING» THEIR BRAND BY POSTING FALSE POSITIVE REVIEWS AFTER ACTUAL REVIEWS TO DILLUTE THE TRUTH AND INCREASE THEIR STAR RATING.

Dentists, hygienists, staff and management always courteous and professional! I appreciate how much they review and discuss every aspect of my visit!

I really loved this place and referred all my coworkers here until they replaced 2 of the 3 dentists and the hygienists started being VERY rough. My boyfriend has a high pain tolerance and said he wanted to cry. He was visibily in pain and they just kept killing his mouth. My friend who has a VERY high tolerance for pain cried because twice in a row they were extremely rough. They even chipped her retainer and wouldn’t fix it at no cost because her old orthodontist installed it when THEY are the ones who damaged it.
I had one rough experience but it is a hit or miss and I’m not risking experiencing that much pain again. Goodbye!

Get a second opinion.

Very unprofessional. Dental staff was trying to sell me additional services and when I declined I was told that if I declined again during next visit, they would no longer clean my teeth. Hygienist needs a class in bedside manner. Only professional staff were front desk. I would not recommend this place.

I chose this dental office after reading other reviews posted here. I was exceptionally satisfied both with how I was treated, and with the procedure. I have very high anxiety when it comes to going to a dentist, but was made to feel very comfortable by the dentist and staff.

This Dental office continues to be outstanding, like family, I enjoy my visits. Each member of this team represents professionalism at its finest. If you live in the Stone Oak area, I highly recommend this office as a family dentist.

Dr. Carolines Rhodes is the BEST general dentist around and she’s found here at this dental clinic. The staff was amazing, extremely friendly front desk that emailed me my new patient paperwork to make my appointment more efficient. They have a nice little children’s waiting cubby with video games and toys, a TV playing a descent movie for the main waiting area and digital x-​ray! I love the fact that they have profile photos of each patient to help make sure they remember you for each and every visit. My regular cleaning and exam was covered by my insurance but if you’re not that lucky, they have a Unilocal special for new patients. I would recommend this place, only issue I have is that it’s ALL THE WAY on the OTHER side of 1604.

Had to edit my children’s review from 2011 and explain my own tragic experience in 2012. I need to have a couple of fillings and a crown replaced followed by a deep cleaning. When they explain to me that it was going to take a couple of days to get all the work completed I was comfortable with it. However after spending nearly 6 hours reclined in the chair my mouth was completely sore from the bleeding and drilling. Upon leaving they issued me a prescriptions for pain meds and I ask them shouldn’t I also have antibiotics given the extensive work I had done. They told me no. Well with in 36hrs I had to be rushed to Methodist Stone Oak because I couldn’t walk straight and was extremely dizzy. I was diagnosed with Vertigo which is an infection of the ear canal. I was out of work for almost two weeks and when I contacted Dr Garcia and the dentist office they offered very little sympathy. Plus I had to go back several times for adjustments and because one of my crowns fell out which had to be completely replaced so I was very upset. Following that my husband went in for a deep cleaning and less work than I had and they issued him a prescription for pain and ANTIBIOTICS. I have yet to receive an explanation or them accepting responsibility for not issuing me antibiotics which led to my vertigo. Please beware of this place because they are more concern with money than the best interest of their clients. My son had two extractions and two crowns plus a spacer. Those same teeth ended up falling out on their own within two months. They had to have known from the X-​ray that his teeth were about to come in. What a disappointment especially for Stone Oak area.