The Moving Man

These guys were awesome. Very friendly and extremely helpful. Price quoted was exactly what I paid after the job was completed. Angel & Jason should be commended for how professional they are. I highly recommend them in SA and will use them again.

Joel, Adam, Abel, and Bruce were fantastic during the whole process of my move. Poor guys had to move me in to a third story apartment! I just cannot get over how positive they were the whole time. They even put my entire entertainment center back together for me. What I thought would have been a long, grueling day turned out to be a very productive and fun day. These guys are my guys from now on. Not only will I never move my stuff again myself, but I will never have anyone else other than the Moving Man move me! They are worth every penny and took such great care of my things. I will be inviting them over for a beer sometime soon, cuz they’re just that cool. Thanks guys!

After writing Adam from The Moving Man a long and disapproving e-​mail, he did make an effort to right the situation with an apology and a visit out to our home. We were able to reach an agreement with the company after they offered us a form of relief for the belongings we had lost. My partner and I were glad that the company took responsibility for the mishandling of our possessions after all, despite the difficulties we experienced beforehand.

My experience with these amateurs was, and continues to be, a glance into hell.
First of all, we used them to move my stuff out of my former home in Austin. When I booked with them they neglected to tell me that there would be a surcharge for the travel there. Fine. My mistake for not asking myself (although the ethical business practice would be to disclose that early).
They came about 45 minutes late on the move out day, and because of their tardiness they began cutting corners in any way they could in order to make up their lost time. This would prove to be a running theme in the way they conduct business. One major way they cut down time was by not disassembling ANY of my furniture. This should have been my biggest red flag, as I have moved about 5 times in the last 5 or 6 years and every mover, good and bad, disassembled my furniture first. Will return to this later.
They did an okay job moving my things into my storage unit, but kept congratulating themselves on what a speedy job they were doing, so that diminished any feelings of fondness I might have had otherwise. That and the $ 850 I was charged for travel.
About a month later I closed on my new home, and because I had used them to move my things out, I decided to double down and have them move my things in. I specifically requested that I have the same movers from before since they were familiar with my things. If only I could borrow Marty McFly’s time machine and convince myself to use another company!
Anyway, I called Adam on Tuesday and asked if they had any availability on Saturday. He said they were available and would be out to my home between 1 and 2.
Saturday rolls around and I get a call around 11. It’s Adam, letting me know that the movers will be late, closer to 3. No big deal, these things happen right?
3:00 comes and goes. At 3:15, I called Adam to ask where the movers were. He got defensive and started making excuses, saying it would be closer to 4:30 now. At this point I was pretty heated, but I just let it go and decided to wait.
You guessed it, 4:30 comes and goes with no call. I called him AGAIN to see what the deal was, and the new answer was 5. I told him this was unacceptable, and asked him what he would do to help remedy the situation.
His response was to blame me by saying I should have given him a week’s notice before booking if I wanted them to be on time. SERIOUSLY? He actually blamed me for using his business. What’s extra rich about that is he didn’t mention that at all when I called to schedule — he said no problem, they were available. I didn’t know I was supposed to read his mind and know they needed a week’s notice.
When they finally show up to begin it’s 5:30, and because it’s February the sun was already beginning to set. Great. Now we’re moving in the dark. And to make matters worse, it’s 2 completely different dudes. Again, with the same self congratulatory attitude, as if I should be thanking them for showing up 4 hours late. Get a clue, y’all.
By the time we got everything out of storage and into my home it was about 8. Here comes the kicker: because they hadn’t disassembled my furniture on move out, they couldn’t figure out how to get it moved in up the stairs and through my door frame. Then they stood around for about 45 (paid) minutes trying to figure out what to do and bashing my taste in furniture («what would possess you to buy something like this?» was an actual quote).
Eventually they had to resort to calling Adam and having him bail them out. They got my bed upstairs, but not without scuffing up my walls and adding a GIANT (30 inch) scratch to the brand new wood floors.
Here’s my final and worst complaint: they broke about 35% of my belongings. I wish I was overstating this, but almost every dish was broken, my fiancé’s records were smashed, and a bunch of other valuables that were very carefully packed with tons of bubble wrap and marked FRAGILE.
I haven’t had the time yet to file a claim with them, but if my past experience is anything to go on I highly doubt they’ll be helpful about any of this. I will be posting pictures of the damage they caused as soon as I have access to internet.
Please take my advice and save yourself the headache. Throw this number in the trash.

Great service and great guys! Several times during my move I used the word ninja to describe their moving skills! Quick and quiet. Straight to the point! Worth every penny!

Because of business circumstances I was forced to move 3 times in 6 months. I had found a magnet on my door I called Adam and scheduled for a move from a condo in the Stone Oak area to a home close by. They arrived on time were polite and professional. They came with all the protective gear for the door jams and plenty of blankets and equipment. The move went great and I was very happy. After not getting the job I wanted I decided to move to the Churchill area. I called Adam again and they were on time fast and took care of my items. Finally getting a job out of state I need help loading a Penske truck, The third time was also great, Adam took special care to load things so they wouldn’t shift during transit, they did a great job and left me feeling great about choosing them. After using them three times I can’t say good enough things about Adam and his crew, they came through for me on time, fast, courteous, careful and well priced. If you decide to go with them you will not be disappointed.