The Nail Salon & Spa

I came to get a fill and my toes painted. The place is gorgeous but the atmosphere was ruined by the staffs rude attitudes. They rushed through my nails and complained out loud everytime a new customer walked in the door. Some of their procedures weren’t very sanitary and my nails barely lasted a week. I wouldn’t return for any service.

I really wanted to like this place, it had such a nice atmosphere to it and seemed like a very nice place to relax. But all the nail techs except for Ruby (who unfortunately wasn’t my tech but I saw her work and kindness to the lady next to me) was extremely rude and did a poor job on me and my friends nails. The one who did my nails wasn’t very sanitary. She reused gloves that you can tell have seen a few hands, she cut the sides of my fingers and was very rough with my hands and left me under the lamp for a lot longer then she should have. Every time I would try to get up or ask if it’s time to remove my hands from the lamp, I was either ignored or told not to. Finally after 15min I got up on my own since they weren’t paying attention to me and paid. My friend on the other hand, her tech was rude to her as well. He told her that her fingers was crooked and was very rough with her as well. Her set only lasted about 4 days before they started popping off. I may try this place again and just request for Ruby since she was very sweet and seems to have a few good reviews on here. Otherwise if I can’t get her, I’ll probably just go else where.

I love this place! Ruby is so kind & always does such a great job on my mani & pedi!

After being turned down by other salons on a Thursday evening, this salon said they would accept us. We were a bridal party of three getting pedicures and manicures. The workers at the salon were friendly from the beginning, and they offered us a glass of wine while we got pedicures. They were careful but paid close attention to detail, and we received a discount for getting both manicures and pedicures done. I will definitely return in the future to this salon.

I love The Nail Salon & Spa! And I loved Ruby Nguyen who did my manicure and pedicure. I had a specific color I was trying to find and she spent her time looking with me. She was so sweet and so patient. The environment is so tranquil and so pretty. They definitely cater to your needs and are all very personable. This is my go to nail salon and spa in San Antonio.

First time at this nail salon came to get my nails done also did my toes. Very nice staff. Mary the lady who did my nails took her time and made them the way I wanted. Will definitely be back again.

This was a great experience! My husband and I are in town for a wedding and had some time to kill while waiting for our hotel room so we found THE Nail Salon. What a find! I run marathons so my feet are always very callused — they have never looked better. The callouses are gone, I got a great foot and leg massage, and there was no rush to the service. I also got a pedicure which was awesome. My husband also said this was the best mani pedi he’s ever had and we both go pretty frequently in NYC. So happy we went and can’t wait to show off my pretty feet at the wedding!

Place was quiet and relaxing. Vinny was amazing and really went above and beyond. Highly recommend just on weekdays though… busy on weekends

This was the worst experience ever. I have a huge cut on my finger. It took them Lynn two hours to do my nails just to find out the next day that the tips were not glued on right. Every nail has space between the tip and my nail. Best place to fungus to grow. When back to get credit and they still have not posted it to my account. I need there insurance info cause. Now need a tetanus shot.

I love this place! My husband and I came in for a pedicure, it was pretty late at night but they still accommodated us without complaints. my husband’s feet had calluses and rough skin from wearing his work boots. Everyday. It seems like a hopeless case when we go to salons to get his feet cleaned out because they never get rid of the callus and rough skin, but this is the only salon that was able to do it. We both had the spa pedicure and had our both our feet feel relaxed and rejuvenated. My hubby says his feet feels lighter and so much better. We will definitely come back again to this nail salon.

Oh my, what a relaxing treat. Quiet, beautiful décor. And friendly staff. Maybe a little $$ but well worth it. We came 45 minutes before closing and they did not cut us short.
I will be back.
Midger

I love this place!!! Always a great pedicure. A bit more costly than other pedis (the specialty lines are $ 45-​$ 55), but completely worth it for the amount of time & effort spent pampering your feet. It is true that it is far, far better to make an appointment– sometimes you will need to wait and on one occasion I did walk out because I waited about 20 minutes and had to go (but again– I didn’t make an appointment and all 7 chairs were full!!!) at any rate– call in and make a date– you won’t be disappointed. :)

I used to go to this salon several years ago but stopped when my regular nail tech left. My daughter and I went in yesterday for a pedicure and ended up getting shellac nails as well. The pedicure was fine… the older man actually gave a very good leg/​foot massage. But I had a big problem with the nails. The shellac colors looked nothing like the plastic sample nails you choose from. The tech, Vinnie, used the wrong color and continued to assure me the it was the one I chose. I didn’t want to argue but, once he was done, it was obviously a different color. I pointed this out to him and he became defensive and argued that I was wrong. I made it clear that I would not settle and he told me I could come back tomorrow and have done over. As I was tired of being there, I agreed. The next day when I returned the ladies attempted to say that was the color I picked. To make a long story short, they finally redid the nails after stopping to shape the eyebrows of a customer who just walked in. Needless to say we will NOT return to this shop. Service and attitude suck!

I decided to go to this salon since i was eating at which wich nextdoor and it was convenient. Bad decision. I had gel polish on and needed it removed. There was only one customer in the shop besides me. The nail tech wrapped my nails in acetone and foil which was a good start. Then when it was time to remove the polish he seemed in a very big hurry and was scrapping my skin while trying to remove the gel polish. He only removed the top layer of polish and when I pointed it out he said it was OK. I asked him to let me soak the nail again and he ignored me and tried to file the gel polish off. He then moved on to other nails. He was actually going to leave the gel polish on and move on to the manicure. I got so upset I wanted to leave but he pulled out the dremmel and filed the old gel polish off. He kept trying to get me to put regular polish on even though I had already told him I just wanted to leave my nails natural for a while to give them a break. Then he took it upon himself to file my nails into a square shape even though my nails were not originally in a square shape, my nails are oval. Then when I asked him to redo them he got a bit agitated. The manicure was shoddy and he didn’t fully trim the cuticles or even put cuticle oil on the nails. When I left I had to go home and finish trimming the ragged cuticles and the 2 hang nails I had. I will never go back to this salon again.

I hate writing negative reviews, but this place has simply gone downhill to the point where I refuse to patronize it any longer, and recommend others stay away, too.
I have two major complaints:
1) They make it seem like they are ready to begin your service when you arrive for a walk in, only to sit you in a pedicure chair for 40+ minutes. This has happened three times. Each time, the longer I sit in the chair and ask them how much longer, they repeatedly tell me 5 minutes. You see how this math doesn’t work out, right?
2) Shoddy service. I’m talking about paint on my cuticles and skin around my nails, chips within hours, etc. Poor, poor quality.
Bottom line: If you are busy and need to run a wait, just TELL ME. I will come back, or make an appointment for another time. But by lying to me, wasting my time, and then rushing through my service when you finally do get around to me, you’ve gone out of your way to lose a customer.

I tried this place out because Ann’s was busy until this evening and I needed a mani/​pedi before I went out of town. I probably won’t be back.
I was sent to the pedicure room to pick out my color and then was sat in a chair with cold water and waited for about half an hour. A technician who was working at the chair next to mine slid over and trimmed/​filed my nails while her customer was having her parrafin wax treatment, then took her on to do her manicure. Then another technician came over and did the actual pedicure about another 15 minutes later, while his customer was having her parrafin wax treatment. He finished up and sent me to the drying station while he finished his customer. I asked about who would be doing my manicure and he did not know. I waited for my toenail polish to dry and just left without the manicure.
The pedicure was fine, I was just displeased with the disjointed service I received. I am wondering if they were just short staffed today, but that would have been nice to know when I got there.

I heard good things about this establishment so I had to check it out for myself. I was the 1^st customer of the day and was greeted by Linh N. who is Vietnamese. The menu is pricey but worth every penny. I paid $ 55 for a pedicure and was pampered for 1 hour and 45 minutes. They offer complimentary beverages when you walk in. She lathered up my feet and legs with oils, creams, and exfoliators. She was firm and had heavenly hands. It had been about a year since I pampered my feet and were thickened with dead skin. I walked out about a pound lighter with all the dead skin she removed from the bottom of my feet.

I came here to get a mani/​pedi a couple of days before my wedding. Located in the same strip mall as the huge HEB Plus next to my parent’s neighborhood, I really only chose this place out of the millions of other nail salons in San Antonio because my mom comes here and loves it.
The location is decieving, though, because inside this place is gorgeous. THE Nail Salon has crown molding, beautiful lighting fixtures, and flowers everywhere. You truly feel like you’re pampering yourself at some high-​end spa. They even offer complimentary wine. Ooo La La!
Anyway, the prices are not anything more than you would see at any other run of the mill nail salon, but the staff is awesome and the atmosphere is wonderful. What more could you ask for?