I’ve had several wonderful experiences in this store while shipping large packages: people are friendly, helpful, and easy to work with — even when they are obviously very busy. Highly recommend!
Chris L.
Rating des Ortes: 5 San Antonio, TX
Let me start by saying, this particular store is fantastic! Their is a lot to be said for the price disparity between USPS, UPS, FedEx &DHL… but being that the UPS store(like this one) is privately owned, customers are their financial lifeline… they recognize this and go above and beyond to take care of their customer’s needs. Problem: I had several packages that I desperately needed to mail out but didn’t have shipping addresses for… and to add to the chaos, I was flying overseas early the next morning. I was in a serious bind and had no idea what to do. Solution: I stopped in at this UPS store, explained my predicament to the manager… and he took all the packages in, gave me his card & told me to call or email him each numbered package’s corresponding address and he would debit my card. Outcome: Called in the addies from 10,000 miles away, packages shipped immediately, tracking #s of each package were emailed to me and card was charged. TOOEASY, this place saved my behind!
Aliyah K.
Rating des Ortes: 4 San Antonio, TX
Faxing, mailing, greeting cards and more! This UPS store is easy and the employees are helpful and accessible. I recently used their services for a large mailing of a piece of mail I designed. They are very good about checking their email and returning messages. They can easily receive your attachment and instructions, print your mailer and have it ready for pick up in no time. Arrive to pay and see a line has formed? No worries, check out the cute greeting cards located at the front. I find most of the prices to be very reasonable except for the faxing fees. We had to fax a large document a few weeks ago and I «gaffed» at the $ 30 something charge. Wow, have I been transported to 1992? A $ 30 fax? Overall, they are truly recommended and a major plus is the fuzzy feeling of working with a local store that employs competent staff but having the backing of UPS.