Zio’s Italian Kitchen

Really bad. How can you ruin a house salad? The bread was clearly just defrosted and heated. And the red sauce was so watery and had a weird after taste. Save your $ 45 for two people.

This place met my expectations… The service and atmosphere were great. The spinach and artichoke dip with pita bread was wonderful. The raspberry tea was yummy. I would def recommend this place.

This place had a surprisingly nice atmosphere but good gosh the food was awful. I wanted to like the place but it was as if the food was all prepared, frozen and thawed in the microwave. My food, including my husbands pizza was so bad we didn’t take the leftovers to go. The place seems somewhat busy so I may give it another try but not looking forward to it.

Came here one night with my dudes about an hour before close (I know, I know). Our waiter was nice, albeit a little nervous. The first round of bread was kind of hard, but he brought around another loaf and it was delicious. Definitely try the calamari, it was so tender and the breading was great. I had the baked ziti and it was a very large portion (I had enough for lunch the next day). Side salads run $ 2.79, sodas are average price of $ 2.50. If you sign up for their email list they send out coupons every now and then. I ended up saving $ 10.29 with my coupon!

NO, NO, NO. I’m sorry but there are things that just dont go together. Ever. Tortillas and pasta is one such thing. I read spicy alfredo and was sold… too bad I did not finish reading the description or I would have left before ordering. I got what you can expect from a place that thinks pasta and tortillas go well together.
We ordered another couple of entrees and the appetizer sampler. Everything was barely edible, and that’s because it’s pasta. I literally took a piece of the complimentary bread, which was the best thing in our table, and ate it before leaving to leave with a decent taste in my mouth. Service was good but for me it’s all about the food. This probably wins the worst Italian food I’ve ever had, and by a landslide.

Spinach artichoke chicken pasta. I’m not a huge fan of chain Italian, but this one dish is my go-​to. When coworkers or family rope me into a visit here, they tend to try the newer current special dishes, but this classic has stuck around for a reason, it never fails me.
Keep your expectations for service in line with the knowledge that the staff are typically students. Surprisingly cozy atmosphere and lighting makes this an easy spot for a family-​friendly celebration or a date– crayon drawings on the paper table cloth is always fun. Order some wine and turn it into a game of Pictionary!

I first tried this place last Saturday. I’m used to going to Olive Garden. I was amazed. A lot of the entrée’s are a bit cheaper than Olive Garden yet you get a lot more. Not a bad thing in my honest opinion. I’ve had the Classic Lasagna, Cheese Ravioli (twice) and Fettuccine Alfredo. Everything was great. I’m not sure if it’s unlimited bread sticks (I only have the one to save room) but it is very good as well. Lightly crusted and very soft inside. Taste’s a ton fresher than Olive Garden’s which I think are just mass produced. In a nutshell yes I have since retired from Olive Garden. Gee I’ve been to Zios 4 times now in the last 7 days, am I overdoing it? 3-​Northwoods location and 1-​Live Oak location

I come here often, but not necessarily for great Italian food. It’s a good, quiet atmosphere with decent typical, American style Italian food. I’ve gotten the chicken and meatballs, marinara, alfredo, and pretty much most of the menu. The sauce is tasty, but not extremely flavorful and rich. However, it’s a good price point for an inexpensive date night. The bread and olive oil served is warm and soft, and service is often about average. There are times we have been forgotten, and times the server is perfect.
I enjoy the indoor «outside scenery» offered along with the relaxing atmosphere and seating space. It has the perfect lighting between too dark and too bright — similiar to an earl morning lighting. They also offer great coupons and discounts on their meals almost constantly when you join their email list. Plus, great birthday and anniversary coupons. It’s not a place I would expect a date or spouse to be impressed with, but a nice place to have dinner and relax.

I have had Zios many many times. However I cannot give a true review. Why? Because I always have the same exact thing every single time I go there. The spicy chicken Alfredo is so good. Like, I wanna eat it every day of my life kinda good. I keep telling myself I will try what else they have but I just cant bring myself from not ordering the spicy chicken Alfredo. mmmmmmm.

Don’t waste your time here. Do yourself a favor, go buy some Hot Pockets from the supermarket and call them calzones. Who puts corn in calzones?
I don’t know why we keep torturing ourselves by going here, things seem to be progressively worse every time. I like the bread and oil with herbs, I like the Alfredo sauce, everything else is mediocre.
I’ve been to Zios 4 times over a four year period, every time I have been invited, I never just decided, «Let’s go to Zios.» Please understand, I have tried a bunch of items on the menu, but the calzone is the worst.

For a fake Italian Joint, this is pretty cool.
The food is fine and better than the other chain Italian places. The Service is always great.
The price is fantastic.

Great food. Love the spiggiti and meatballs. And love the stuffed mushrooms. Will get them again. But I did not like the bruttita. A little bit too spicy for me. But every thing else was great. I’m not much for Italian food. But this is my favorite place to eat.

This was our first time at this particular location. The food was as good as we’ve had before. Despite a very busy night, our server Mario was the best! Anticipated what we needed well, quickly ensuring our drinks are filled without us having to ask. Definitely took care of us so very impressed!
I love the tomato Florentine soup and their shrimp limone.

It’s after 1 am and I’m starving to death because an attempt at dinner here was a complete disaster.
Our server knocked a lot of stuff over and is either new or in need of a new job. Seriously. There were glasses of water, cutlery, and needless tabletop décor crashing around the entire time we were there. Plates and bowls were grimy from being shaken about en route to the table like it was Parkinson’s night. The presentation here was downright awful.
The Pasta Fasule soup sounded hearty and tasty, so I got that. It had 3 elbow noodles, some raggedy sad ground beef, and tasted like someone dropped ALL the salt in it. Again, THREE noodles in a PASTA soup. I was actually embarrassed for them. Clearly this was the end of a batch and consisted of just the crappy, grainy bits that sink to the bottom. I’ve made enough soups to recognize this sort of stretch. Very disappointing, as I imagine a fresh bowl would have been quite tasty… but I’ll never know.
For the main course I ordered the Spicy Chicken Alfredo because it sounded YUM. Well, It was terrible. I’d asked if it could be made without jalapeño, was told yes, yet it came riddled with little specks of green jalapeño. Inedible. I sent it back — can’t even remember the last time I straight up refused to eat a dish and actually sent it back. I can take heat in food, so this had to be a complete screw up. Maybe they doubled the jalapeño? Again, I’ll never know.
Yes, they did offer to remove the dish from the bill and they did offer to make me something else. Unfortunately, it took too long for them to attempt to resolve it (my boyfriend had finished his meal which he’d been trying to eat very, very slowly) and I’d lost all interest in eating anything here. I also didn’t appreciate that the manager looked directly at our table from the kitchen when the server walked back with my grimy plate, yet he made no effort to resolve the issue personally. That’s a first for me.
I’m not a complete jerk, so I tipped on the total before the dish was removed. That means this wretched dining experience only cost me about $ 50 out the door and I’m literally fighting off hunger pangs right now because I didn’t get to eat anything aside from a few bites of bread.
The complimentary bread IS very good, though. That gets a star.

Our first good meal here… the staff is young and energetic-​super attentive! Very delicious eats and priced just right. I had the Spicy Chicken Alfredo. It was scrumptious and enough to feed a couple of people in one serving. I’m stuffed, and ready to sleep like a baby. ‘And now I have leftovers to boot… thanks for the great customer service Toni’ and for recommending the Bellini /​raspberry.

Great food, our server Pricilla is friendly, very fair prices and big portions. They have sweet tea too!

I don’t know where to start with this one. This was my first time at Zio’s Kitchen. We were sat down quick, the place was empty maybe 3 parties there at the most. Once we were sat we were not given any menus. The waiter came moments later and took our drink orders yet still did not provide any menus. Once the waiter came with the drink order I asked if we can get some menus. He did provide us with some menus and although this was done in a timely manner he did not offer an apology or react at all to forgetting the menus. Other waiters and hostesses were messing around very unprofessionally. The food was good and tasty however I could not eat comfortably wondering if the staff upfront was acting unprofessionally were the cooks also acting unprofessionally. Not sure if I would return to this particular restaurant.
Just to be clear on what I thought was unprofessional. Staff front playing around and dropping silverware and napkins on the floor several times throughout the course of our meal. Which made me wonder if the cooking stuff would be doing the same and what would they do with the food they happen to drop on the floor, throw it in the trash or pick it back up and cook it. Because of this I give it a one star.

Let me preface this review by saying I.LOVE.ZIO’S!
My hubby and I were in San Antonio for the Easter Break and we were surprised to see a Zio’s. Being from Dallas, this is one of the chain restaurants that is nonexistent around us. I was seriously missing my Spinach Artichoke Chicken Pasta for a number of months, so when we saw the sign for Zio’s we had to stop.
We both ordered the Spinach Artichoke Chicken Pasta. If you have not tried this dish, you are seriously missing out. The sauce is rich and creamy and the blend of artichokes, spinach, chicken and sliced tomatoes makes this dish incredibly rich. I can only ever eat half, which is great because the leftovers are just as good.
While the food definitely lived up to my expectations, I was extremely disappointed in the service. Our server make it seem as though it was a HUGE inconvenience to take our order and our drinks were never refilled. When I asked for an iced tea, he seemed extremely annoyed that I would ask for another drink during the middle of the meal.
While we are from out of town, we will probably not be returning anytime soon, but I would hate for the service to be the reason others are turned away from such a delicious meal.

I’ve been to the Zio’s on the southside and their customer service and food was amazing. I came today to this location and I won’t be back. My friend and I waited 5 mins to be seated… no one was at the door to sit us. When we finally got a table…15 mins pass and not ONE waiter or waitress acknowledged us. I stared at each one of them that passed us by and neither stopped to asked if we had been helped. Worst customer service ever. Avoiding this location from now on.

Food was decent (although we had only appetizers). What really turned me off (WARNING: GROSS OUT ALERT!!!) was in the restroom, where I found a USED adult… diaper…EWWWWWWWWWWWWWWWWWWW! Took my alerting a manager to the «problem».
Service was okay, but they shouldn’t be that slow and sloppy on a slow (Tuesday) evening.
Which is why I’m a fan of MAGGIANOS.