New Horizons Computer Learning Centers

I sent my inside and outside sales teams to New Horizons for excel training. We’re on 2010 and it’s made a huge difference. Another thing that was night and day difference is the two monitors at the center where we took our training. Everyone agreed they would be more productive after the training and we convinced our IT team to get us dual monitors. We’ve completed level 1 so far and are heading on to level 2 and 3 in 2016.

This has got to be the worst customer service. I called and asked to confirm a test date and Felicia said it would be easier for me to ask someone else. I called back with more information and to ask the to speak to someone else. She was having a conversation with me on the line listening. The height of rudeness.

I have been taking classes here for a couple of months now, and I have been pretty happy with both the instruction and the facility itself. If you are looking to get some computer certifications, this school is partnered with most of the major players: Microsoft, CompTIA, Cisco and others.
One great thing about this school is that all of the workstations have dual monitors, so that you can follow the instructor’s presentation on one monitor, and work through the labs on the second monitor, allowing you to toggle between screens easily. They offer both instructor led classes, as well as mentored learning, where you can study independently through the labs on your own pace. In all honesty, most of the focus is on self-​study, so if you are looking for a place to hold your hand during the learning process, this place is not it. Also, if you are studying for a certification, you should probably buy supplemental books just to fill in some gaps in their study material.
The facility itself is very clean and well laid out. The classrooms are on the cold side, so I would advise bringing a sweater/​sweatshirt. There have been times that it has been so cold that it is hard to concentrate on learning, so I wish they would do a better job of climate control. The staff here is usually helpful and willing to lend a hand, especially Felicia, who is able to track down answers when you need them.
Note to Management: Get some chairs for the lab rooms that are at least semi-​ergonomic. When you have to sit down at a lab for close to 8 hours, the chairs you currently have don’t cut it.

I went here for training that was paid for by my company and I chose this facility since it was the nearest in my area. I was very surprised to see how clean the office was including the restroom, break room, refrigerator (brought my lunch), and lab/​computer room/​classroom.
If there was one thing that bothered me it was that they didn’t have fresh coffee or no coffee made. Good thing I picked one up at my local gas station.
Would I come here again, yes. Already scheduled for another training in March.

Horrible service! Horrible receptionist (Asian lady)!! They never answer their phone OR return phone calls!

Just inquiring about services and programs has been a challenge because NO ONE answers their phone numbers. I have called Orange Co, San Bernardino and the Desert location without any response. What type of educational facility is not open at 9 AM? How interested could I be any program if there is no way to contact anyone? No Stars for rating, however, you have to give at least one to get response posted