The Tech Center

Never go here I took my iPhone 6+ here to fix the screen and they did a horrible job didn’t even put all the screws back and I screen was lifting and I was in the 90 days warranty and they said they couldn’t do anything I had to pay someone else to fix what they couldn’t icracked is so much better then this good for nothing place

They don’t deserve any stars. Went to Tech Center for service on phone. Supposedly fixed, but got about 20 feet away and phone shut off and would not turn back on. Returned to Tech Center and they couldn’t fix. Replaced old parts. They stated I would get refund on parts they installed. It’s been over a month and no refund. I’ve called several times and they keep saying it’s being processed! It didn’t take them long to «process» my payment.
4 months later still have not received refund. They keep saying it is being processed.

Do not go here. They literally did NOTHING right. I brought 2 laptops in to be repaired here. Neither have been repaired after 2 weeks. I don’t know why I didn’t check the Unilocal reviews before going here, because it would have saved me a lot of time and trouble. The first laptop had a cooling issue that caused the laptop to power off. The second laptop had an unknown issue, as I wasn’t present when the damage occurred, but since the screen was white they thought it was a problem with the screen or graphics card.
It was a Sunday when I dropped off the laptops and I was told they would be done by the following Sunday at the latest. The Tuesday after the day I was promised they would be done, I finally called them to see what was going on since they had not called me. I was told that mine was being worked on right then, but he couldn’t find my other laptop when I asked for the status on that one.
Another 4 days go by without hearing anything, so today I go to the store in person to find out what is happening. I’m told that the laptop with the cooling issue is done, but that the one with the white screen actually had water damage and could not be repaired. We pay $ 50 for the one that is supposed to have been fixed and leave. I am suspicious of their diagnosis, so I immediately take the water damaged laptop to Best Buy, where they hook it up to an external monitor confirming that it is a screen issue after all. Everything works fine except the screen.
We come home and test the laptop with the cooling issue and the VERY FIRST MESSAGE that pops up upon powering on is that there is an issue with the cooling system and it needs to be repaired. So, nothing has been fixed at all. Wasted 2 weeks and $ 50, which they had better refund!

I dropped off a phone two weeks ago and nothing. I called and they told me they would call me within the same day. Nothing. I recommend against this place. Don’t go here if you want your phone fixed in a timely manner.

This place suuuuuuuuuuuuuuuuuuuuuuucks. Every time I bring a product here, there’s another problem I didn’t have before. For instance, I cracked my screen, so I brought it in. The bottom of my phone screen wouldn’t work, so I brought it in again. Now my screen is abnormally dark. Another example is my mom’s phone. She brought it in to fix her cracked screen, and then the front camera wasn’t working. This place is the worst tech repair store out there.

This place SUCKS. I asked them to repair my laptop screen weeks ago. After a week had passed when I dropped it off, I got a call saying the price for the screen went up and they wanted to know if I still wanted it fixed. I said yes and they confirmed it. Another week goes by and I get another call saying I DIDNT confirm the new price and they need an answer. What’d they do with my first answer, wipe their ass with it?! Anyways, I had to go down there and confirm the order AGAIN. This place is too time consuming. Believe it or not tech center, I’d like my laptop back :)

A month with my phone and still nothing. Called today to try and get a check up on it and the guy was absolutely so rude for no reason. Because he couldn’t find my file, therefore he had to talk down to me. No one who works here has any respect for their customers. Shameful

This is a review in progress. On 3−29−14 I dropped off my sons ipod 4^th gen for repair. Average price to repair 65 $ and only took 6 days to repair… BUT now we cannot connect and stay connected to wifi. Hoping its an antennae issue that they can AND will quickly fix. I have emailed them and politely asked for resolution (don’t know how successful Ill be when they have to unresolved issues with BBB?

brought in my laptop because it wouldn’t turn charge or turn on. I had inspected it inside and out three times before bringing it into tech center. I dropped it off and a month later (earlier today) I go to see what they found. Jose B at the front counter told me that there was a «broken wire» attached to the power button. It didn’t make sense since the problem was that IT WOULDN’T CHARGE. Anyway, I take it home and find out to my horror that the flat cable that connects the keyboard to the motherboard was completely broken. It was ripped, but it was a clean rip… I honestly don’t know how they did it, because I tried to tear the cable with my hands and I couldn’t even stretch it, let alone tear it. So, I drive back and Jose tells me that there is no way to know what condition it was in when I brought it in, and that they guy who worked on it didn’t work there anymore, and for me to call corporate. Very suspicious. I’ve already contacted them, but I’m still livid. Do what you can to avoid that place.

Shitty service, took longer than quoted, ipad broke after the repair and would not honor warranty. Pay the extra fee and go to another place or the apple store.

TERRIBLE CUSTOMER SERVICE.
I took my phone in, a part had to be ordered for replacement.
They NEVER called to notify that the part was in.
When I finally took my phone in so that they could fix it they told me it would be an hour, after more than two had passed I went back to check the status and the kid working on my phone had left, nobody thought to call and let me know that my phone wouldnt be ready for a few days.
Every time I have ever called they put me on hold for over 3 minutes.
It ridiculous.
I HATE when people waste my time.

Went to the store on 31-​July-​13 & placed my order for a replacement front glass of an iPhone 5. They charged me half of the full bill as an advance (so, $ 75 out of $ 150) & said it would take a week till they got the part, then they would call me to bring my phone in for the repair. No sign of them. 13 days later, I called them y’day (12-​Aug) — they said they were expecting the part later in the day & would call me when they had it so I could go in. Today its been 2 weeks & they didn’t call. So, I called them & the guy says that he got 2 boxes but doesn’t know what’s in them yet — MAYBE my part is in it, maybe not. I don’t understand why he is keeping me hanging — how long does it take to open a damn box or 2! Now I have to wait for his call again, which I’m certain he won’t & I’ll have to call back t’row. Pretty sure he’s going to use this part for another person (maybe a friend or someone) & keep me waiting till his NEXT shipment arrives like he probably did last week. I’m gonna be FURIOUS if he goes on like this for another day cuz this is NOT fair! I’m going to downgrade them to 1-​star if I don’t get better service from them TODAY!

My son cracked the screen on his HTC Amaze and found The Tech Center while doing a Google search. The techs were able to fix the phone screen although they originally ordered the wrong part, but I do not fault them as the HTC info did not indicate that the touch glass and LCD screen underneath were fused together, so they had to reorder the part. All in all the process was smooth, the communication was good and the service of the phone was done in a professional manner. I would recommend them for phone repairs. Better to fix than to pay full price for another phone if it is fixable!

My son cracked his brand new touch and was happy to find The Tech Center.

Mike’s warm customer service and welcoming demeanor quickly erased any preconceived reservations I had going to a food court for my iPhone repairs.
Service was prompt and great. Would recommend to anyone who’s phone is busted.
Great incentives for those seeking discounts…

Really helpful tech support. Worked super hard to save my sister’s iPhone. They’re in the food court so you might as well eat while you wait :)

I always saw the Tech Center when I visited the Inland Center Mall, but never used their service until just recently when my jailbroke iphone got stuck in boot mode. I always assumed that being in the mall that they would be more expensive than using other tech services or just looking through craigslist for help. But I have to admit I was wrong. Last week I was at the mall and decided to stop by the tech center and let them take a look at my iphone. I was surprised when the sales person said it would only be $ 20 for the repair, re-​jailbreak and unlock. I gave them my phone and was told that it would be ready in an hour or less. WOW! I went shopping came back and it was completed as promised. As with any other service I expected to hear that it was more complex, needed additional work or some other reason to raise the estimated repair price. Nope, the price out of the door was $ 20 as estimated. In addition the tech person went over the jailbreak, what features were opened with the unlocking and things to avoid that could impact the repairs that were done. Needless to say I was very impressed and very happy with their customer service and honesty. I will be returning to the Tech Center for all of my cell phone repairs in the future. I highly recommend their Inland Center Mall Location.