Held And Lau, DDS

This is an excellent dentist office.
My first visit was very thorough, with xrays and high def images of my teeth. Everything was well explained with recommendations.
My cleaning (first in a long time) was done very well and gently.
I highly recommend Held and Lau, DDS. These guys are great!

Dr. Held and Dr. Lau are hands down the best dentists ever! They are both very knowledgeable, kind, thorough, and generous with their time. I love them! The quality of care is top notch. In the 8+ years I have been going to them, they have often gone above and beyond. For my wedding, they gave me a free polish, and when I lost my temporary bridge retainer last minute, they squeezed me in their tight schedule to make a replacement, so I could have the perfect smile for my wedding photos.
Also, the staff is great. Cindy, the receptionist, is fabulous, and the hygienists have a great bed side manner and are very friendly. The office and facilities are very nice, and they are up to date with the latest technology.

UPDATE! I love my dentist! I bet there aren’t that many people who can say this. Anyway~ this time around, I went with no dental insurance. They knew this and was very honest about the pricing and was up front about it. There were no weird hidden costs. It was way more affordable than I thought it would be. I had my digital xrays taken, had my teeth checked by Dr. Held, and then got my teeth polished and cleaned. No cavities again. YAY!!! See you all in 6 months!
** Early Office Hours is a plus! **

Very Happy. They saw me on a Saturday when I had a tooth problem. Quality of care was great as well. And they have TVs on the ceiling (which made me realize how bad daytime TV is).

I hate going to the dentist. There is nothing pleasant about getting my teeth cleaned but their staff is super friendly and made me feel really comfortable. They chased after my old x-​rays from my last dentist and they went outside to make sure my car didn’t get ticketed after 2 hrs. The Dental Hygienist actually stayed after closing hrs to finish cleaning my teeth. Their receptionist even called me the next day to make a follow up appointment and explained to me how much everything would cost. She told me what my insurance limit was and they would monitor it to make sure I don’t go over so I don’t have to pay out of pocket for what is not covered. WHAT??? I have been to many dentists through my years and all I have to say is wow. I went home and told my hubby to switch over the next day. Also, I want to note that their facility is fab and is a certified green business in San Carlos. I don’t know what you guys are waiting for, pick up the phone now.

Dr. Held and Dr. Lau offer the best dentist care around! The staff is warm and professional, creating a feeling of confidence in your treatment. But there is also a lot of humor going around, which can offer a pleasant distraction from the occasional discomfort one might experience at the dentist. There office is super nice– with ceiling mounted Televisions for every dentist chair! Cindy at the front desk keeps everything running super smoothly and always knows who you are when you walk in the door.
Dr Held is gentle and honest– he is not going to push you into anything, or rush you through a procedure. You are always made to feel accommodated and respected.
And if it matters to you [and I hope it does], they are also a totally «green» dentist office– taking care to not use harsh chemicals, etc, and doing their part not to hurt the environment. I have yet to hear of another «green» dentist office yet, though I hope there are more.
I highly– HIGHLY– recommend you see them! They rock!