The Palms

Nightmare on Elm St…
I wish I had listened to the previous reviewer. We lived there for 2 years. The unit was a good size, location great, and it was mostly quiet.
We were told when viewing the place that the guy upstairs was super quiet and never home. Boy, was that a lie. He was always home talking loudly on the phone and stomping at all hours of the night. We were told it was super safe and well maintained. The garage doors were often broken and left open for days at a time. One of these times the doors were broken my bike (along with a couple others) were stolen. The owner I spoke with just said well that’s what renters insurance is for.
One of the owners isalways there and always seem to be in a bad mood. They are strict about everything. If there is anything in your parking stall, if you dont park correctly on the street, if you move furniture through the front door, if you dont pick up packages fast enough, if you dont break down your boxes etc.
The parking is horrible. Most large SUV’s or trucks will not fit in the garage. Cars that are low to the ground will also not fit. There is only room in the garage for one car. Your other car will have to park on the street. If you are lucky you may only be a block away.
The rent stayed the same for the 2 years we were there. After a year the lease converts to month to month so you are at the mercy of rent increases when they feel like it. We were paying $ 2700 and she is now listing the place for $ 3000
The place is old. Most of the fixtures and stuff are the cheapest possible. The sinks are that dingy yellow color with gold flakes. In our 2 years there, we had to have the fridge fixed twice, microwave power supply repaired, shower fixed, closet doors replaced, bedroom and bathroom door fixed, and kitchen faucet replaced. The big heaters do not work and we were told to use space heaters. However, we could not run the microwave and heaters at the same time without blowing a fuse. The light bulbs all over kept burning out and we were responsible for replacing them on our dime.
You have to pay about $ 3 a load for laundry and the machines were often broken or being used. There is only one set on each floor so you share that set with 7 other units. It is only open from 9 – 9 and if you go over 9 pm you will get a nasty note. There is a storage cabinet in the laundry room for cleaning stuff but its not nearly enough for 8 people so be prepared to lug your stuff for each load.
Her standard deposit is $ 2,000 but since we had only been at our jobs for a year she wanted us to put down $ 4,000. I talked her down to $ 3,000 and she said if we stay at our jobs another year she would give us $ 1,000 back. That did not happen a year later.
The real nightmare is when you move out. I scheduled a move-​out inspection for the 26^th and the owner came in without any paperwork or anything to document the inspection. She was in for 30 seconds and 3 feet when she determined the whole place needed to be professionally cleaned, including carpets and it all needs to be painted including the back fence. She believes the life span of paint is 5 years but only prorates the rent 20% after living there 2 years. That math would be a 10 year life span. She has refused to provide me an actual dollar estimate. She just says she won’t know how much it costs until they are done. Apparently her «professionals» do not know how to provide estimates. Our lease ends tomorrow and I still have no clue how much of the deposit she will keep.
We have spent hours cleaning the place and have no idea if we will still lose our $ 3000. I asked her if she charges a standard «automatic» cleaning fee and she said no. When she came in for the inspection she then said she prefers her people to do it anyway because tenants never do it correctly. If she had said that to begin with we would not have wasted our time trying to make it look nice.
If you do decide to rent here make sure you stick to the rules and kiss your deposit goodbye right away.

I lived there for almost 2 years. Ok to live in. They seem to prefer older tenants, so it is quiet indoors. The apartment building next door often has younger, and rowdier, tenants, so not so quiet outside.
The owners live on site, along with having a manager, and I never felt comfortable around them (owners, not manager). They are very controlling about the public spaces. This showed up a lot with the parking area, as people would put stuff there to store, only to be told otherwise.
They also are rather cheap, and this shows up in repairs. They needed to replace the kitchen faucet while I was there, and the manager was told to put in the least expensive one available. I asked about if there was some way to put a slightly more expensive one that included a spray nozzle (which would move it from under $ 50 to closer to $ 100), and they said they would if I paid the full difference. Didn’t seem right, so I passed. Thankfully, the unit had a dishwasher, so I didn’t need a spray nozzle that bad.
After a year and a half, they raised the rents. My rent went up by $ 250 a month, which to me was more than it was worth. So I moved out.
Moving out was a very negative experience. The owners did the inspection, and no matter how clean I had it, they were planning to have a cleaner come in (with the cost coming out of my deposit). They also have a policy of replacing the carpet after every tenant (once again out of the deposit — and ignoring how wasteful this is). It wouldn’t have been so bad if I knew this going in, as I wouldn’t have taken all the time to clean.