Artesian Auto Detail

Eddie Lacayo
IF YOU SEE THIS GUY… RUN. DO NOT DO BUSINESS WITH HIM!
Eddie had come by our office a couple of times, and this past time he mentioned he can fix dings. I had just purchased a brand new Merdeces C250 and someone hit my door and scratched it down to the metal. It was slightly dented in on the scratch as well. I had called a couple of places who quoted me $ 400 – 600, so i decided to hold off, however, Eddie said he would do it for $ 200. I confirmed with him that he would also be repairing the slight dent, and he assured me that it would be «filled in, and buffed». Still having a hard time believing that he could do this for $ 200, i again asked if i would even be able to notice it was there after he was done, he said yes.
He also tried to get me to get it detailed, but i said i didn’t need it, as it was brand new. When he gave the car back to me, apparently he had detailed it and done a clear coat on it, which i specifically told him i did not want. He said he did the scratch repair for free, so i figured, well ok. I go out to look at my car, and basically all he did was put some touch up paint on the scratch. You can still totally see it, you just can’t see the metal any more, and the dented part is still completely dented.
When I told him i was not happy, and asked couldn’t he fill it in more, he said he would wait until it set completely, in about 30 days, and then come back and do another coat. I had him write a note and sign it saying that he would come back and fix it again. I know i should have known i would never see him again, but at that point i just wanted him to get out of there, so i paid him the $ 200. He is a scary guy and is EXTREMELY aggressive.
After 30 days or so, we called him to set up an appointment, and he said that he was working on a project up in LA and didn’t know when he’d be back in town, so asked us to call him back in 2 – 3 weeks. We waited 3 weeks, then called back and he again said he isn’t in town and doesn’t know when he will be.
After reading what everyone else has written here, along with my experience, I think i will take him to small claims court. SomEeone with such a lack of business ethics does not deserve to be in business, swindling other innocent people.
He apparently used to do business under EXECUTIVE AUTO DETAIL.