Capistrano Beach Steam Clean

I am very pleased with the excellent service and promptness of sticking to the arrival time. Dean clearly described everything he would do and gave me tips for keeping the carpet clean. He is a scientist and because of this, knows his stuff! Certified in extraction as well. The job was done quickly and the carpet is clean. For the price, I would say it is a bargain. Very professional.

Professional, honest, and did a great job! Cleaned a white piece of furniture and made it look brand new again.

Dean cares about his work and does an impeccable job cleaning carpets! He also educates as he cleans which is great. He took extra care in treating my stinky (3 dog) carpet. Everything from start to finish was easy and smooth with clear communication and quick response time. I highly recommend this service.

Had these guys set up today after reading the positive reviews on Unilocal.Dean shows up (on time!) and when I invite him into the house, the first words out of his mouth are, «yeah I don’t even know what I am here to do». Pretty odd given he gave us a quote already, but I suspect this is how he might look to change the price quote as he spoke to my wife and not to me. I showed him the stairs and master bedroom and he says, «hey, we don’t move furniture». When I asked him why he wouldn’t have told my wife this he said, «I had an in depth conversation with her and I covered all of that.» I told him that it strikes me as odd that he had an in-​depth conversation about the furniture, quoted her a price for the job and then he shows up not knowing what he was here to do. He got pretty pissy at that point.
Needless to say I didn’t have him stick around. Very disappointing that I wasted my morning hanging around for him and that’s how they show up. Perhaps it wasn’t a big enough job. My suggestion is that you get your quote from him in writing with all the details so you can avoid wasting time like I did.

Dean cleaned our couch this morning and everything went perfect! He showed up on time, and the price was great. Our couch (which was very dirty and showed as it is white) looks brand new again! Would certainly recommend and will use again when needed. Thanks, Dean!

I manage an apt. complex in San Clemente, and I have been using Capistrano Beach Steam Clean for 8 years. When a tenant moves out and I have to prep an apt, I call Dean to clean the carpets. Dean is always quick to respond and fit me into his schedule. He is forthright, honest, and gets the job done right. Couldn’t ask for more!

I called this morning at 10am and asked if someone could come clean my carpets today and Dean, the owner said, give me 5 minutes and I will call you right back. He did and at 1:00 this afternoon a guy showed up to do the job! Amazing customer service. The guy who showed up was very professional, knowledgeable and did an excellent job. I would highly recommend Capistrano Beach Steam Clean!

Called them on a Friday afternoon to clean my couch that needed some serious TLC. They came out Saturday morning and did a great job. Very fast and very friendly. I would have them come back out any time.

WOW! I’m a repeat customer of Deans and I can tell you now that he is prompt, professional, and the best in the industry. Carpets are always fresh after he cleans them (and remain that way) and if I have a spot or a problem area from a spill, Dean makes himself available within 1 day — 2 days at most is the longest I’ve ever waited to get my carpets cleaned. He takes care of his customers, and I’ve found the pricing to be the absolute best among the other carpet cleaning companies. The fact that Dean has consistent high ratings tells you he’s the best in the biz … (I absolutely disagree with Richard G. s comment– and from Richard’s description of the vast number of rooms in his home –it looks like dean still gave him a huge discount!) anyways u guys can’t go wrong with this company.
Ashley

I was referred to Capistrano Beach Steam Clean by a friend & I am impressed!!! I called at 1045am and spoke with the owner, Dean, who said he could come by my house at 1130 to take a look & provide a quote.
Dean & his partner arrived promptly & measured my house. Here is some floor history… 500sq feet of intricate tile with a ton of grout. The floors were installed over ten years ago & have never been professionally cleaned. It’s a small condo & the kitchen, dinning room & living room are all connected with no walls dividing. Everywhere is a traffic zone & the light colored grout was pretty much black.
Dean gave me a killer price, meaning less then what I was prepared to pay & quoted by other companies. I asked when he wanted to come clean and he gave me the perfect response, «how about I help you move this furniture & we’ll do it now. I can be done in 1.5 hours.» It was deal, we moved all the furniture, I took the kids to the pool & when I returned 2 hours later I walked into a new house. The tile has a nice shine, all the grit removed, the grout is a light sand color (I had no idea) & the house smells amazing!!!
The owners live locally so it feels great to support a local business owner, they’re professional and personable. I don’t think you’ll be disappointed with their work or attitudes. I highly recommend their services & I will defiantly be using the again :)

Dean, the owner, came out within 2 hours on a SUNDAY! ! ! He did a great job for my 92 year old father and made him feel comfortable about the wet floors. Will recommend him in the future to our real estate clients and try to give him a bit more notice next time.

Perfect. They were here in 30 minutes from the time I called on a Saturday. Great work, very friendly, and couldn’t have hoped for more out of a service. Thanks!

Absolutely would recommend Capistrano Beach Steam Clean! We waited a little long between cleanings, but Dean performed an absolute miracle on our Berber carpet! We had some pretty bad stains due to our aging Chocolate Labrador… Thank you to this company for their diligence because our carpets look awesome! We will definitely call Capistrano Beach steam clean again.

Dean Delfs, the owner, showed up on time exactly when he said he would and explained everything to me very thoroughly. He did an amazing job cleaning our carpets at a reasonable price.

I would highly recommend this company. Dean was quick to get back to me and fit me in his busy schedule. No need to go anywhere else. The level of professionalism and quality work is 5 star!

Called last minute and fit me into his schedule to clean a stark white, shag area rug, it was extremely soiled. Great job and gave a discounted price due to what he was limited to accomplish. Would definitely use the company again!

Dean came to the house on time and turned the used couch i bought off Craigslist into a great looking couch… Smells great too… I really appreciate having frendly service, so I would definitely recommend this service to everyone!!!

Great team who get the job done and are on time! Worked with me on my schedule, took care of the office here at Dick Simon Yachts in Dana Point. The owner (Dean) knows his chemistry, and uses PH-​balanced, environmentally friendly cleaning solvents. Good guys to talk to, and they’re good at what they do. I’ll be calling them up every time I need steam cleaning and upholstery cleaning in Orange County. Happy client!

Awesome honest nice friendly guys that do an amazing job of cleaning the carpet Never going to call another company.

I am super grateful I decided to use this company over all the others. Dean provided great service for a reasonable price. I loved the way he was able to work w me w regards to the price and was both very friendly and professional. I will 100% recommend Dean and Bill (his employee) to ALL my friends! What a great experience — I’m so glad I didn’t go w a different company!