O’Reilly Auto Parts

Recently I went into this store for help and was very impressed. The store is lucky to have helpful and personable staff. Dennis in particular was most helpful to my daughter and I at the time. We are from out of town, but in the area weekly and will be sure to stop in again when we need something.

I stopped in looking for a Battery. Richard went above and beyond to help me. He checked my battery and helped me put it in. We then determined it wasn’t the battery, but the Starter motor. Right away he was on the phone ordering the parts and then let me use some ratchets to install it in the car. The entire time he was extremely positive and went above and beyond with service. It took me a while– and Richard stayed after store hours to check with me to make sure everything was good. Finally he let me wash up in the back. I will tell everyone about this particular location. It’s been a long time since I’ve had such great service in any type of business. Thanks Richard!
Orion

The guys who work here are always above and beyond helpful and kind. They most always have what we’re looking for, and if not, they show us in the right direction:)

Thank you, thank you, thank you!
I don’t understand cars so anytime I have any problem, I go there cuz they always help me with a smile and patience :-)
I really appreciate you guys!

Went last night 20 mins before closing to get some light bulbs for my car. The staff was very rude to me. I said before I buy the bulbs can you let me know if you can help me install them. The worker was reluctant to help and said it was against policy, but he did go outside and looked at the lights in my car and that’s why I’m giving them 3 stars. He said I just don’t have time to help you replace both bulbs.
I work at a job where the customer can come in until the minute we are «closed» but I would never refuse a service they are requesting. The customer is the reason stores are open and I thought it was not cool to be turned away. The only reason I went to them was because auto zone was already closed. That will be the last time I walk go to that store !

Super courteous service, even 15 minutes before closing time! Glad I read the San Clemente Autozone reviews that led me here! Great specials that were useful: a two ton jack for 24.99, brake cleaner was 3.99 a can, got two. Had a behind the seat garbage pouch for under $ 5. Got that! Discount on pairs for Bosch Excel wiper blades — $ 6 off. Also got the rear window wiper… mine was falling apart! Collapsible lug nut wrench to keep in the car for an extra dollar than the bulky standard «+» or «X» shape one… 15.99.
Overall out the door for $ 100 bucks and will be able to address some good maintenance it’s on the PT Cruiser tonight!