24 / Laprom Moving

Back in October 2014, I hired this team to pack and load my items.
They arrived on time but they had no idea how to pack or load a truck. I was moving out of state and when I arrived to the new state and started to unpack, there was so much damage from chairs that were not wrapped and instead stuffed in, couches that were torn from sharp metal objects haphazardly placed on top, broken fans that looked like they were thrown, heavy boxes on top of light boxes causing lots of damage to items underneath those heavy boxes.
I was devastated that at least $ 5000 to $ 7000 dollars worth of damage was done to my items due to inadequate packing or loading.
When I spoke with the company, they denied the claim because they only marked me down for loading and not packing and loading only has claims if they drop items during load. Therefore, if they do things that they willing know will cause damage overtime from pressure, they are not responsible for that.
This company sure knows how to do an unprofessional job and get away from it.
Do yourself a favor and stay far far far far far far away!

Want Damaged Furniture… Call Laprom!!!
My Rep was named Johnny Juhasz at 310−985−4815. US DOT:1 402 190
Movers were overall two good guys; however, they took their time moving my belongings from San Diego to Irvine basically costing me more $$$. The problems occurred when I started to look at my high end bedroom furniture and saw damaged corners on several wooded pieces of furniture. I shared the news with the movers and they took pictures and wrote up a claim slip and said that the company would call me about the damages as well as send me a check for what they thought the damage was worth. Hmmm… Ok. After several attempts to contact them… I continued to get voice mail boxes with No returned calls nor replies to any of my emails. Seems after you paid this company cash they don’t know who you are. I spent $ 1500 for the move and my furniture got jacked up. Damage caused was over $ 1000. Do not use these guys if you value your belongings.

The back sales office is not efficient. I corrected the initial order takers errors regarding the desired move date & location. This was done via email & I have the correspondence of which I shared with their management team.
I called the day of the move as the movers were over an hour late. I inquired as to their ETA & was told there weren’t any updates in the system regarding the movers current location. I was told to go ahead & run my errands & if they showed up while I was out then it would be on Laprom’s dime. So I did. After they were 3 hours late I called back. Was put on hold for 17 minutes & then the call was dropped? I called back, I was put on hold again so that they could find out where their movers were. They never came back to the line. Now the movers are 4 hours late. I call back again only to be told that my move was not scheduled in their system until the following day. I shared my confirmed email correspondence with the sales team & requested a discount. No discount was given, no apology for the inconvenience. Nothing! In fact they added a guy & charged me for it without my approval. On top of that one of the guys told me he was hung over. What the hell you charged me more for an extra guy that was hung over & you were a day late. Come on.

Laprom Moving seems to be a sham. If you Google «san diego local movers,» the first paid ad at the top of the page is for Laprom. The ad states that they have the «Best Reviews On Unilocal.» A Unilocal search on «Laprom Moving» yields three matches with a total of 15 reviews. The average rating is below 2 on a scale of 1 to 5, certainly not the best reviews on Unilocal

DO NOT USE THIS MOVING COMPANY. We received and accepted a written quote for a local San Diego move for 4 men and a truck. Only 3 men appeared on the moving date, but they tried to charge us the price they quoted for 4 men. The company representative I called could not find our quote (even though we had it in writing and he knew who the sales agent was) so he told us that (a) we could cancel, (b) we could use the 3 men at a slightly reduced rate, but the company was not going to provide the 4 men quoted and confirmed. He promised to email me contact information for the supervisor, but failed to provide that as well. As a result, the move took longer, cost more and resulted in serious damage to our personal property and a broken window at the rented home we were leaving. They did not use floor runners as promised on the website, and only two of the three movers were experienced and competent. They brought a truck that was too small and therefore compounded the additional charges with extra time. They damaged four out of five pieces of living room furniture and several additional pieces of bedroom furniture. Not surprisingly, they have made no real effort to resolve the claims and we are now being forced to file a lawsuit to recover our damages. And I echo Jerry G’s comments — their own movers confirmed that these practices are not unusual with this company.

These folks were referred to me for a local move in San Diego. Their rate appeared reasonable and their communications decent. But… what I anticipated to be a 3+ hour job from a 1 bedroom condo to the new place only 4 blocks away turned out to be a 7 hour job. I understand there were elevators and stairs, but an entire day for 2 rooms of furniture? There were lots of additional charges and lots of disclaimers. The team leader Oscar was nice enough and I gave him and his buddy a $ 120 tip. That bring said they caused major damage to a chair and table. It will probably be my nut to pay for the repair. I’ve tried contacting them at their 800 number and when I’m transferred to the local office the calls time out without being answered. In the end I cannot recommend this firm and suggest you pay a bit more with a national company. I will certainly look to Unilocal for reviews on future vendors.

This company is slow and have extra charges they don’t tell you about until they arrive. I moved two miles down the road and all I had them move was the furniture. The cost was as much as when I when I moved everything from a 2300 sq ft house 250 miles. Do not use Pink Movers.

Worst company ever!
their own movers said they scam people. they quote you one price then show up after taking your deposit and have an entire new list of stuff you didn’t know about. unfriendly ownders that are not local to the area also. horrible communication between the movers and the company. they were a nightmare, showed up a few hours late and pulled all kinds of scam stuff. so do not use these guys, you pay for what you get. they don’t tell you about the double drive time, its a total scam!

I was extremely satisfied with the movers. They hustled and did not even take a break, even when I bought them lunch and requested they did. I will definitely recommend their service and keep them in mind if I ever need to move again. They worked so hard and had my entire house moved and at the new place in under 4 hours. Granted … it helps when you have everything packaged up already. =) A+ guys !!!

This is the first time we’ve hired movers. Laprom did a great job and quoted us a reasonable price. They arrived on time the day of, called me to confirm beforehand and had the job done in under the amount of time they estimated. The movers were fast and efficient. They wrapped all my furniture and packed our one-​bedroom apt, drove out to the site, and unpacked everything in under 3 hours. I’d definitely recommend this company.

Movers are always worth it in the end, because the idea of moving your crap basically is horrible. However, the idea of paying for someone to move your crap is also horrible. Nevertheless, Laprom does a decent job and a decent price.
I moved out of a 1-​bedroom apartment downtown, and let me tell ya: I had a lot of stuff. I’m a girl, so I had a ton of shoes, clothes, and just overall randomness. They quoted me for $ 77/​hr for 2 movers with a 3 hour minimum. Not too shabby I thought.
They promptly arrived and a ton of paperwork was presented. The two movers were Robert and Jose, with Robert leading the way. Super professional and quick. I’ve used various movers throughout San Diego, and by far Laprom was the most legit. An extremely lengthy contract with lots of fine print.
Many hidden costs:
— Flat screen TVs, mirrors, and artwork (including my cheap $ 10 ikea print) needed to be custom crated, bubbled wrapped, etc: $ 25
— Pressboard furniture (anything basically from Ikea) also needs to be wrapped and they also won’t be liable if that’s damaged.
— Any packing materials (tape, shrinkwrap, bubblewrap) all extra: $ 5 (usually)
— Traveling time between locations is double time. (However, after reading the «movers booklet» they are required to give you. Apparently, that’s customary)
However, if you ARE willing to WAIVE all that stuff. They will. Just get ready to sign away your life. Clearly, for my stuff, the costs outweighed the benefit, and I waived all of those extras.
Tips:
— Try to put everything in a box, unloading and loading goes quick that way, since they just throw it all on the dolly. I had loose items like a fan, shoe racks, and etc. They stuck in all in a wardrobe box and then transported it that way. But it did take time.
— Have extra packing tape and even bubble wrap if needed. I used my tape so I didn’t have to pay for theirs.
— If you live in an apt, try to get access to ensure the gates are all open and elevator usage: makes it faster
— Bring cash and extra for at least an hr. They quoted for 3 hours, and the job went for 3hrs and 15 mins. Not too bad. I had extra cash, and then ended up tipping more, because they were so fast.
Good overall movers who were cheap. They did have hidden costs, but luckily, none of my stuff was damaged. Would definitely use them again if I needed to move.
— — —
***UPDATE! I originally had them at 4 stars, but knocked them down to 3! I went back to my old place, and the movers FORGOT A BOX?! Luckily it was just towels. but seriously?! No bueno!

Let’s title this «Negligent rip-​off artists pandering to GLBT community».
I am probably too upset to do a good job of writing this but it won’t take too many words to convey how horrific (no, really — horrific) our experience with this moving company was.
1. The original appt was to be approximately 1pm. They said they had one early morning job to do first. We called THEM throughout the day only to find out the time kept getting pushed back. They finally arrived at 5pm on a Sunday.
2. We were supposed to move my partner’s things earlier in the day and had planned to a few pieces of furniture ourselves from my apartment later in the day. We initially had hopes of that happening because when my partner moved from Oceanside to the South Bay earlier this year, it took 2 movers 1.5−2 hours total, including drive time.
3. She hired THREE movers to save time and ordered the 3 hour package. It took them from 5pm until when they pulled out of our driveway at 11:41 PM!!! Almost SEVEN HOURS. And she was moving 20 minutes away. Sickening!
4. I walked into the house as they pulled away and she had just noticed that her beautiful wrought iron table with stone tiles had a huge CHUNK of stone broken off one corner. We both wanted to cry and she was especially careful with that table during last move and no way to replace tile. I am heartbroken for her as she takes such good care of her things and it is such a shame. I will take it to Michael’s and try to use wood putty and faux stone paint to try and hide/​replicate/​something. We haven’t had a chance to examine the other pieces, both of us having to be up early for work Monday.
This is highway robbery and I feel sickened. I do not know what to do since it was my partner who chose these movers after seeing them at SD Pride and it is not my battle to fight. However, I am strongly encouraging her to do so. (Look forward to seeing Bella on Turko files, heh.)
Lastly: we had already moved everything ourselves, excepting the large pieces of furniture:
1 bed (frame, mattress, boxspring)
1 coffee table (now damaged)
1 couch, 1 loveseat, 1 recliner
1 desk
2 bookcases
1 lg dresser w/​mirror, 1 sm dresser
1 small kitchen table with 4 chairs
1 small nightstand
1 microwave stand
All of this took THREE MEN — SEVEN HOURS to move twenty minutes away and a lovely and expensive piece of furniture is very badly damaged. They started the job excruciatingly late on a Sunday and did not leave until almost midnight. They were intentionally slow.
Please, do not let your friends or family patronize these unskilled con-​artists. Whatever is happening with Pink Moving in San Diego is beyond bad.

The movers did a great job moving all of my things. I only have a couple of complaints.
1– I think it took about 3 hours too long to move everything. And at $ 150.00/hr, it’s a big difference.
2– They rushed me to sign documents that confirmed the movers did not damage any of my belongings. There was no way that I could actually inspect every piece of my furniture and sign the statement with confidence.
3– My dresser has a chunk taken out of the corner, I suppose I will be repairing that myself.
4– My glass table is now missing the suction cups that keep the glass from sliding around.
5– My roommate’s dresser is missing the mounting hardware for the mirror.
6– They took longer moving into my new apartment because they took a little extra time talking to the pretty girls in my building. If they would have done their job, stopped the small talk and not allow the girls to ride in the moving elevator with them, they could have shaved off an hour or so.
Overall, the move went well. It cost $ 1,275.00 to move a 2 bedroom apartment. I was informed that a tip was mandatory at 15%, I couldn’t justify that so I just gave them $ 120.00.
I don’t think I would hire Pink Moving again. I initially went with the company because it serves the LGBT community and they had great reviews. This is the first time I have hired movers so I may have had a great experience, I just don’t have anything to compare this experience to.