A-1 Self Storage

Kayla is awesome! Very clean storage. Very secure storage. I have no complaints

The staff here are really great and helpful. It’s nice to actually have someone smile and consider your needs when visiting a business these days. Kim helped me through the options and made the process really simple. Thanks!

multiple rate hikes since I’ve been here and now late fees increase to $ 20 from $ 10. Management is inept, unhelpful. Act like they don’t need your business here. Just switched to Morena Storage down the street for about half the rate and comes with free truck for loading/​unloading.

Really professional and well kept. I have never stored anything and we have some nice new furniture that we want to keep clean for our new house. When we arrived everything was above what I had expected which is a great feeling of peace to leave our items! Great security and lighting. Easy to use systems, Brian and Elizabeth are great they even have a lock demo to make it easy to learn using the lock for the sliding doors. Highly recommend this place if you care about what you are putting in storage, and value easy simple transactions. Great when business put Costumer service first.

Geesh, moving is such a pain especially when you are old and creaky.
I’ve never rented a storage unit before and was rather intimidated to do so, and confused, but realized I needed one. As others have said, Elizabeth is a gem and really made the process smooth as silk.
I called A-​1 on a Friday afternoon and spoke with someone who sounded very knowledgeable. So I knew I would go there Saturday morning to look at the units.
But it turned out I had been speaking to a «call center» only — and within just a few minutes Elizabeth herself called to make sure I had gotten all the info I needed.
I had, but it was helpful to talk with her too. I said I’d be out on Sat. morning and she said great, she would be there. She was.
She showed me and my husband the unit, explained exactly how the rental worked, explained the security system, sold us the special cylinder lock we needed (it was not expensive, but we could have brought our own if we had had one), set us up for the lease to start next week when we need it. As they say, easy peasy. Obviously we haven’t moved in yet, but it looks like it is going to be a breeze.
We have a 2^nd floor unit, not too far from the elevator. Movers should be able to access easily. All was clean and bright. We’ll be able to pay online if we want to (or by phone or check). If we don’t need a full month, we can get a pro-​rated rent (but you do have to let them know ahead of time, which is fair).

I’m giving A1 storage 5 stars because of the manager, Elizabeth. I encountered her on multiple occasions when I had to move from one unit to another. She was patient and understanding when she could have just showed me the door (literally). If I ever move back to San Diego and need to store my belongings when I deploy, I know there’s no hesitation when I say it’s at A1 on Morena.

Needed a small closet to store my extra «stuff» recently and went with another company as it was cheaper and closer to home. Didn’t take me long to figure out that their storage was insecure, their business practices sketchy, and their staff condescending. Checked out A1 storage and there were several options near by
Went over and looked at the one on Morena and was assisted by the lovely Elizabeth. Very assured on the lack of breakins and losses one would experience at the facility. It is beyond clean, bright and safe. Easy, secure access, inexpensive and they even gave me three free boxes when I mentioned I saw them on Unilocal.
No worries, store here.

First time I had to store my belongings and Elizabeth made it all so easy. On the day I was moving my things out of storage… things didn’t go as planned but Elizabeth came to the rescue with plan B and everything worked out. I give A-​1 Storage a big thank you for the ease of doing business and to Elizabeth for her great customer service.

My fiancé and I recently rented two units here at A-​1 to store all of our stuff while we were moving from one home to a new house. It was a lively experience. Elizabeth was always present, helpful and informative. On the day we moved out of our units, another renters kept setting off the building alarm. She was friendly and didn’t get upset. It was truly a positive experience because of Elizabeth. We’d definitely rent here again and will recommend to others.

I showed up on a Saturday afternoon a couple of weeks ago, in need of securing a storage unit that day, and Elizabeth went out of her way to show me a unit and get me signed up even though she had just clocked out for her lunch break. I was oblivious to the fact that she was on her way to lunch just as I was walking in the door, until she mentioned needing a moment to clock back in (after she had been helping me for almost 30 minutes). Elizabeth provided great service, answering all of my questions, and not rushing through the process even though she was probably starving and I could have used their automatic machine to obtain a unit.
In addition to the great service I received, the storage facility is clean and well-​lit, and I the long access hours are a big plus for me.

A1 has really easy access and great customer service. There are no gate entrances with strange hours, it’s right off of the 5, and there’s even a kiosk to assist you if it’s after business hours. The entire facility is clean and well kept and in a very safe area. Kayla the manager is always cheerful and ready to help.

I would recommend A1 storage to anyone! I actually had an issue with a neighboring orange storage facility being rude and unaccommodating so, panicked, I decided to call somewhere else. A1 was soooo friendly and helpful. They got me into a storage unit after 6pm with their easy to use kiosk. They helped me pick a unit that was the perfect fit for all my stuff and with a great deal for the month I needed it for. I am so thankful to A1 Self Storage!

i have been renting storage here for 13 years! I have had to change units to fit my size needs and it has always been a smooth experience. I have used other storage companies previously, but none even come close to measuring up to A-​1 Self Storage. The worst being Public Storage. Over the years there have been some manager changes, but that still never affected the level of service i have received over the 13 years. The current manager, Kayla, continues with the level of service that makes A-​1 Self Storage the best = courteous, professional, friendly, helpfull, respectfuil.

5 stars easily. I did my diligence while searching for a storage place to store my stuff for several months while I worked as an in-​home care giver for a friend’s mother — aged 101! I wanted a location that was in between where I would be living temporarily with her and where I hoped to move to when my care giving was no longer needed. A1 Storage on Morena Blvd provided a great location for me but I was mostly set on this location after I met with Kayla. She is the lovely gal running the place. She sold me on this place and it has all the features that make storing your stuff easy and accessible! Kayla is friendly and wonderful. She is highly professional and takes great pride in what she does, and it shows! I had questions, she had answers. She kindly showed me some various units to get a visual on space. This place is clean, safe, and secure (from surveillance cameras all around the property, to individually locked units (locks they provide for a small fee, totally worth it) to personal access codes. Kayla was a joy to talk with and she helped me find exactly what I needed. In addition, they have these great rolling dolly carts that makes moving things from the car to the unit, so much easier! Because they have various working elevators on the property, it makes any unit location on the property, ideal! Just inside the doors are the carts or elevators. Other storage facilities I looked at did not provide the rolling carts, and some only had one elevator and you couldn’t be sure if it would always be working. I cannot say enough about Kayla and this facility. The paperwork was not too lengthy, Kayla was thorough and clear, and I had my storage unit in no time. Check out the ‘feature’ page on their website as these extras DO make a difference, especially the hours, this is also is a big selling point. Thanks again.

Ok, had to move the BF into a storage unit recently and had a bitch of a time with another company, Public Storage. There employees were not at all helpful or accomodating, which I would usually chalk up to corporate policies that don’t give peons any authority to ‘think outside the box’, BUT, we actually got a manager on the phone who was no more helpful.
There we were, with a 20 foot truck full of stuff on a Sunday afternoon, with the BF booked on a flight across the country the next morning, desperately looking for a storage unit when we came to A-​1 storage.
The staff were very nice, and managed to get our lease signed in one eighth the time Public Storage claimed it takes to do the paperwork.
The biggest company is not always the best, and customer service is priceless, even when it’s something as mundane as storage.