A-1 Self Storage

Started a 10X10 unit rental here on 11÷20÷15 to help with my mom and I’s move from Orange County to San Diego. Worked with Darlene extensively over the phone and she went above and beyond answering our questions, fielding phone tag calls from the both of us, and getting me set up with my lock & the lay of the land. Throughout November & December my mom and I made at least 10 trips and always felt safe on the property regardless of being together or alone. It is well lit, security cameras are everywhere, and without your own personal key code you cannot enter any doors. The location is incredibly easy and you feel like you are leaving your belongings in an incredibly safe space. After finding an apartment and slowly moving things out of the 10X10 unit, Darlene also helped us switch to a smaller unit, carrying over our prepaid balance from the bigger unit, and then with the closure of our account once we no longer needed the unit on 1÷26÷16. I wish I still needed to store stuff because our experience was so much better than we thought it would be! Thanks Darlene! –Jasmine & Chelsea

Darlene is the best! I wont even talk to anyone else at A-​1 because she has made it easy since day 1 when we had a uhaul full of my stuff and no where to go. Darlene is my storage fairy godmother, she is always looking out for me, go here!!!

We love this place. My business partner had a storage over here and he said for our new business this is the place. Darlene asked my name once and I don’t how she does it but she remembers it, and says hi to me with a big and beautiful smile. You know business life, its always stressful, but when I see Darlene with her big smile, I start to smile too and I become happy. It’s always clean, and they always have good complimentary coffee. This place is the place for my storage location as long I will need one.

This place is awesome but the best part is the customer service. Darlene is a gem! Give her a raise or I’ll hire her.

I’m giving this facility and location 5+! We have had two storage units here for over 3 years. It’s clean, easily accessible but more importantly a young lady named Darlene manages it! ALWAYS pleasant, ALWAYS helpful and ALWAYS a smile and warm greeting

My condo complex was being tented for termites and I was looking for a place to store some important items.
I checked a couple of places around work that were cheaper. However they weren’t very clean, safe looking or organized. I didn’t want to bring back any critters when I no longer needed storage. This place is clean, organized and efficient. The security in this place top notch.
If I need storage in the future, I will be using this facility again and Darlene is great– excellent customer service.

I have had to rent a lot of storage units over the years and this has been by far the best experience yet. Not only did Darlene call me within minutes of booking my unit online, but also got me into my unit just as quickly and all with a big smiile on her face and a pep in her step.
Even when I showed up the second day to move more stuff in, she remembered my name and greeted me with the same upbeat enthusiasm that she did the first time.
I love how conveniently located they are and how easy it was to park and get into my unit quickly. I also love how they have top 40 music playing throughout the building making the grueling task of having to move much more enjoyable.
On the second day, Darlene happend to notice someone had not locked up their unit and then waited by his unit till another staff member called the tentant for him to come back and lock it up.
They obviously take security very seriously and again with a smile. What more could you ask for from a storage unit.

I had a great experience here. The manager and sales associate offered top notch customer service, were very helpful when I had to move units and even gave me an extra day to finish emptying out my old unit without charge. I highly recommend this storage center to anyone that needs extra room. It has a variety of unit sizes sure to fit anyone’s needs.
Also, the facility is clean, well lit, has large carts available to assist in moving furniture and boxes, and a number of elevator banks ensuring you can get to your assigned unit easily. Finally, they pipe in music throughout the building, which is a small (but delightful) perk!

I didn’t think I would sell my condo in 2 days, while looking for a new place to purchase I needed a nearby storage facility to store my furniture for a few weeks until my next property closed escrow. Thank God I found this place, Darlene was awesome and wonderful to work with. She was able to get me a move in special rate. Thank God, I didn’t have to rent for an entire year to get a great discount. It’s nice to know you can rent month to month at this facility. The site was very clean and cool inside, the great part of it is, you have access to your unit until 10 pm which most places close at 6 or 7 pm. If I ever need a place to store my stuff, I will definitely be back here. Thanks Darlene for all your hospitality.

Noël was tremendously helpful!!! I was in a huge time crunch to get here before they closed, mind you I didn’t have a unit yet. I called frantically while driving on the highway and when I got there my unit keys and paper work was ready and waiting! Life saver! Thank you!!!

The customer service I received from Darlene was phenomenal. She is responsive, positive and takes great pride in her work. With all the stresses of moving, she makes the storage process seamless and even enjoyable. I had a great experience and would recommend this storage facility to anyone in the market.

This is mainly for the customer service at this location since there are several places around town to store stuff. It’s nice that the associates here try to be helpful whenever possible whether you’re an enthusiastic collector or looking to declutter your living space, but not quite ready to let go of such precious things.
I didn’t know that you are supposed to punch in your code into the building’s security keypad each and every time before accessing your storage unit, even if someone else was holding the building door open to move their stuff. We got a courtesy call from the office a few minutes after I unlocked the roll top door to get at my hoarder pile. She called us to make sure thieves weren’t breaking into our storage unit. That was reassuring.
We initially chose this place because it was freeway accessible and we needed a temporary solution for our extra crap while moving into a different place across town. Prices seemed reasonable at the time and there was a move-​in special as new customers. Not pleased that we got hit with a rent hike, but the higher monthly rent did help motivate us to get our stuff moved out sooner than later.
My only other observations were the few accessible parking spaces in front of the east entrance and an oddly slanted surface at that same entryway. Three narrow parking spaces plus a precariously uneven incline through the security door can be a challenge. We’ve been fortunate not to have to push an overloaded cart around the long way to the other entrance because of no clear pathway for push carts when the east side parking is full.
Additional notables:
+clean, spacious facility with some convenient moving supplies and additional business services available
+free coffee, water, and m&m’s candy in the office
+other freebies with Unilocal check-​in.
–random characters wandering around nearby at times
–narrow pathways between storage units. Pray that your neighbor doesn’t have their stuff blocking the aisle and it’s tough to squeeze a pushcart past another
++imma mention the nice employees working there again
A1 Storage is worth checking out. If you’re unsure about what size room to rent, then they’ll show you their sample storage unit with the wall that slides back to compare dimensions there instead of wandering around to see different rooms.

A very positive experience. Clean and well maintained modern facility and unit; great access hours; carts readily available; reasonable rates; a friendly and helpful staff who went above and beyond for me on several occasions. Highly recommended.

I believe I totally scored with choosing A1. I only needed storage for 4 – 5 days. Darleen gave me an awesome deal, and the facilities were perfect for my needs. I will definetly be using this place again next year if needed.

Still a tenant here and the service continues to be excellent! Recently I had to switch to a smaller unit and Darlene and Maira were super helpful in setting it all up.

This is such a great place! And customer service is so great! Darlene is a miracle worker and is such a positive, happy person. The facility is super clean, as well. This is a great central location. Check these guys out!

Best storage place for USD students! This place is located literally 5 minutes (driving) away from USD so it’s conveniently close. Check their deals online, we got 50% off our first month’s storage rent.
The employees there are very nice & really willing to help you decide what’s best for you. You can downsize if you think the first month is too big or even upgrade if you think it’s too small.
Also, if you have a Unilocal account, check in & you’ll get 3 free small boxes! They were very cooperative and even asked me if I had tape to make sure I was prepared for moving. This place is the best!!!

Very clean and amazing staff (Darlene). I used this location between moves what a blessing. It is very ideal if you are in Mission Hills, Hillcrest, Bankers Hill.

I cannot say enough good things about A-​1 Self Storage, but I’ll try…
For one, it’s odd to really be happy to pay someone month-​after-​month to store things that I don’t have room for. But I’ve never been happier to be a pack rat, because it introduced me to Darlene, Maira, and Corina (she’s new there, but was so very helpful with showing me options for an upcoming downsize) at this facility. They are seriously some of the nicest people you’ll ever meet – always friendly. beyond helpful, and really make you happy to be a customer there and really make you feel welcomed as if you’ve known them for years.
I have two units that I’m renting currently, and although I’m in the middle of condensing things down to one, there has never been any up-​selling or any time where I thought that «business person» mentality was kicking in. They’re really like friends, always looking out for my best interests. They’ve even gone out of their way to offer some encouragement and support when I was going through a difficult time in my personal life. It’s rare to do business with a large company that runs like a small, local business, but Darlene and her crew do it effortlessly.
But enough about the staff (and they’re a huge reason why I’d recommend this location to everyone), let’s talk about the location and facility in general. The hours cannot be beat. 6am-​10pm every single day? Yeah, that fits anyone’s schedule, and especially my constantly fluctuating one. The units are super clean and I’ve never had a single problem in my time there. The prices I feel are very fair given the location, hours, and cleanliness of the place. Easy payment options, too.
Simply put, do NOT look anywhere else for your storage needs. You will not be disappointed here. And yes, the staff is top-​notch, so you know your stuff as well as your piece of mind will be taken care of without a doubt.
A+, Five stars, 10/​10, you know the drill. This location is absolutely worth it!

Love using this storage facility. Their prices are on par with most other facilities but what sets them apart is the service. They always greet me by my first name and this morning I was offered coffee in the front office. The facility is the cleanest I’ve ever seen and the location (directly off the freeway) can’t be beat. The inside of the building is always nice and cool and the lighting is more than adequate.
Absolutely recommend A1 Self Storage and, yes, their prices do increase but so does everyone else’s. I’ve had several different storage units and they all follow the same increase model so don’t let that be a deciding factor.