AIS – Auto Insurance Specialists

do not use this company!!!
they will rip you off!!!
they charged my bank account several months in a row above my policy amount and will not give me my money back!!!
do not use this company!!!

Worst experience I’ve ever had with an insurance company misquoted the policy tried to give me less then legal coverage for the state when I addressed the concerns they hung up on me very unprofessional. Will not recommend this service to anyone called farm bureau and saved money and they are local.

I called them to sort the whole thing out, and they said that I had to re-​cancel. I asked about the refund, and they said that with the 10% cancellation fee, it had broke even. THEY CHARGE YOU MONEY TO STOP STEALING FROM YOU.
They are a group of shady crooks who WILL take advantage of you. Save your money and take your business elsewhere.

Spoke with Cheryl at AIS. She was extremely pleasant and very easy to talk to. Cheryl gave me a great experience by helping me navigate my old policy with the old car to my new car with comfort and ease. We also found a glitch in the policy where my roommate was not covered. Thank Goodness for her because I had no idea that my roommate was not covered under my plan. THANK YOU SO MUCH CHERYL!
I Highly recommend AIS Insurance

gave me a quote, then retracted. another company that bases policies solely on credit. 45 years old with no accidents or tickets in 20 years!!.juggled back an forth. on hold way to long. saved my self any further headaches and just renewed with progressive.

AIS is amazing, they really look for the best possible deal for you! I have been with them since 2012 and I needed to change something on my account and instead of making the change and having me pay more they went above and beyond to find me coverage that would not raise my monthly payment. I worked with Taylor R. over there and she was incredibly helpful through the entire process. I would highly recommend them to anyone that thinks they my be spending too much.

Spoke with Dean at AIS. Great service, great company. I recommend purchasing insurance through AIS

I have been dealing with these guys for years. I highly recommend them. Steve was expedient and courteous and wasn’t afraid to laugh and be normal. Great service!

This place is great. Cheap insurance. Great rates. The sales representative was very nice and got me insurance that day. The only bad part about my experience was that the lady forgot to give me some copies of my paperwork.

A Manager did finally call me and apologized for the way I was treated, Explained the minimum coverage cost per square foot to me and that the extras are basically at a low cost. To be honest AIS has had the lowest fees of all the companies I checked. Geico, Nationwide and many others. He agreed I should have been told at the signing of the Policy and is sending a refund for the coverages in question so Im Happy

I just worked with AIS agent Dean Costa to make some changes to my Auto Insurance policy. I received exemplary customer service in every way. His responsiveness and follow through could not have been better.
Lynn Range

Other insurance companies treat you with that obligated kindness, forced respect, and a smile that says «I was trained to appear like I care about your situation for precisely 5 seconds.»
That’s what I was expecting when I called AIS’s San Diego office with some time-​sensitive questions, but instead their staff, and manager, were patient to understand my situation, clear in their response, and overall a pleasure to talk to. Maybe they’re just trained better than Geicko, and AAA, but I really felt they were working with me.
Good customer service like this is hard to come by these days, and old-​fashioned as it seems, genuine respect still goes a long way. Thank you.

I’m sure everyone else in the world shares my views on shopping for car insurance. And the prices. I called AIS and in about 15 minutes I was a happy camper. Not only am I happy with my interaction with AIS but I am saving money with the affordable plan they helped me find.
Long story short: I recommend AIS

Great customer service! Sam was friendly and helpful! He made the process that I had to go through very easy and provided me with the right information to help get the right insurance for our needs.

The customer service is great and I never have a problem getting a hold of anyone but I wouldn’t waste your time going through them directly. Call. get a quote, then call that insurance company directly. Canceling my insurance is taking almost two weeks. It takes twice as long because you cancel through AIS and then they have to forward everything over to your provider. It’s very frustrating. Also they do not find you the cheapest quotes. Yes I have a driving record but no I do not want to pay $ 360 dollars a month with a $ 1000 deductible. Save yourself the hassle and do not go through this broker.
If your shopping around I highly recommend calling Teague Insurance Agency in La Mesa. I’ve left them a review as well and it was a very joyful experience.

It was such a pleasurable experience and outstanding professionalism yet knowledgeable of their clients need and how to deliver satisfaction.

I called in to get a quote, great customer service! Friendly helpful staff and received a quick accurate quote! No hassling for adding unnecessary extras to my policy. Definitely would recommend to others if you want a great experience! Great prices and knowledgeable agents!

If you want to save money on insurance, AIS is NOT the company to go to!
I, like many others, switched to AIS after hearing their praises on The Show (morning talk show), and I cannot express how deeply I regret this decision. They have raised my policy drastically since I opened it despite having no changes in coverage, no accidents, and no tickets. Every time I had to update my information (like a change of address, new debit card number, etc), my monthly payments mysteriously went up.
After finally realizing that enough is enough and switching insurance providers, I cancelled my policy immediately (about a week after I had paid for the month). When I inquired about the refund, they told me it would be about a month before I saw my money back. A week later, I receive a bill for $ 115 dollars and an email saying I needed to provide a copy of my current declaration page of my new insurance. I called them to sort the whole thing out, and they said that I had to re-​cancel. I asked about the refund, and they said that with the 10% cancellation fee, it had broke even. THEY CHARGE YOU MONEY TO STOP STEALING FROM YOU.
They are a group of shady crooks who WILL take advantage of you. Save your money and take your business elsewhere.

Mikey from Rock 105.3 San Diego advertised that AIS was the best, well he’s full of shit like AIS, to get better rates on most of these auto insurance companies, you need to do an automatic bank transfer payment monthly, because if you don’t, you will be paying a shitty $ 10 service-​convenience fee type bull shit that these greedy insurance agents, or the middleman of these insurance will get.

The economy blows.
According to the Mayan calendar, the world is going to end in 2012.
The Jonas Brothers have sold over 5 million records worldwide.
But guess what? I just saved $ 200 on my car insurance! Boo yah, sucka!