Alden Farris Auto Collision Repairs

They do excellent body work. I highly recommend this shop.
Thanks Jorge

Hi Everyone! I have been around cars for a long time. I have been professionally detailing cars for 10 years. from honda civics to rolls royces and I have yet to find a respectable and reputable auto body shop to refer my clients too. Well… That ends now. I have sent about 10 clients to Alden ferris and I am amazed by the quality of work they do. Remember to pick your body shop wisely as you are repairing an investment. I was going to write a review after seeing the first 2 cars I sent in… but I thought I better wait and see if they continue to have high standards. So about a year later I’m writing it! They get 5 stars from me! Also… ask for George.. He’s honest and respectful!

I highly recommend this place.
Minutes after I got in the accident, I somehow managed to roll my poor little 2013 VW into their dinged up Mercedes filled garage. Jorge (pronounced like «George») and all other employees I dealt with treated me with impeccable customer service and care. You do not need an expensive car to be treated well here.
They understood that my rental car wasn’t covered by my insurance, so Jorge worked hard to get my car done as quickly as possible and kept me in the loop the entire time. Jorge also communicated with my insurance company and made sure all of the minutia was in order.
My car came out looking (and smelling) brand new! I felt like I was driving it off the lot for the first time again after being in a rental.
They did a fabulous job.

This business is wonderful. Really helped me out and did not waste my time or money. Jorge is super helpful!

The people at Alden Ferris are very friendly and professional. Over the years I have had several cars repaired by them and they do an excellent job. I recently had a car repaired that was sideswiped after leasing it just six weeks earlier. They repaired it to the point that you would never know it was in an accident. Jorge is the manger and he always greets you warmly and gets the repairs promptly and has a great relationship with all the insurance companies.

Alden Farris is an extremely professional, high-​quality body shop that I’ll be visiting again if I ever get in another accident.
One morning on the northbound side of the 163, some jerk in his Porsche was driving too fast in the rain and spun out of control. I had the only car out of the four that were involved that did not need to towed, but I still came out with about $ 2500 in damage to both passenger-​side doors. Pretty it was not, and convenient — well, I didn’t think it would be terribly convenient, that is, until I dropped my car off at Alden Farris.
Let me drop some layman’s knowledge for a moment. I don’t know what another reviewer is saying about this place being a rip-​off. It is hardly a rip-​off; I guess some people just don’t have any idea about the cost of repairing auto body damage, which quite often is so much more expensive than you’d think. Why? First off, paint can be super-​expensive if you have a particular metallic color. Furthermore, cars are built nowadays to withstand accidents that in previous decades would have bent the frame and/​or harmed those inside the car. Now, the outsides of cars sustain pretty extensive body damage, but are less likely to crumble in on passengers. That said, they actually cost a decent amount below what many of my estimates were. Of course it’ll be cheaper in Mexico; that’s the economy and that’s how it works. I wasn’t exactly going to take my car to Mexico, especially since the policy of the guilty party was taking care of my vehicle.
Luckily I have an acquaintance who specifically does paint and exterior services on high-​end vehicles. My 2005 Mitsubishi Lancer is not what you’d call high-​end, so after taking down a few recommendations from my buddy and the insurance companies who did some estimates, I set out to find a shop that would responsibly handle my vehicle.
I had taken my vehicle to Toyota of San Diego for an estimate, which was definitely over-​priced; almost $ 500 more than any of the high-​end estimates, plus a staff that seemed relatively cold compared to the other people with whom I’d spoken. The staff at Alden Farris was not cold, did not treat this like something routine (which, sure, it probably is, but it doesn’t always feel that way to the customer). This is my first financed, decently-​new car, so I wanted to be confident I was leaving my car in good hands. The staff at Alden Farris was not pushy, did not pitch their business to me, but simply handled my requests and questions with straight-​forward, honest answers.
Jorge, who helped me out throughout the repairs, also went above and beyond to meet my needs by coming in a little early and staying a little late so I could drop off and pick up my car before or after work. Although it was in the shop a few days longer than expected, it was no big deal and not their fault as they were waiting on necessary pieces for my doors. They always answered the phone, always called me back if I left a message with the office assistant, answered any and all questions without hesitation, and were absolutely a joy to work with. Oh, and did I mention that they came in right around the three (!!) estimates that the insurance companies provided? Plus, they tried — but weren’t able to, due to the extent of the damage — spend (charge) less on the repairs? Not a rip-​off. Oh, and the paint looks absolutely fantastic. Not that I hope to be going back again, but I’ll go back if I have to and I’ll recommend this shop to all of my friends.

My neighbor’s fence was stretching its arms and accidentally dented our little wannabe SUV. Luckily the fence is made out of old toothpaste tubes and records (it is vinyl). No damage at all to the fence. One completely mangled bumper (hollow plastic) and a passenger fender (i tried to use my fix a dent popper kit as seen on tv, but there was just some stuff i couldn’t work out. it was too kinky.)
So, I checked at my normal mechanic (reviewed elsewhere) and they gave me the magic card of AF. I called right away, explained the situation (the best part was when they asked about the damage to the other vehicle, which was a fence) and they told me to bring it in. Next morning I was one car less on the road. Lots of biking. Anyways, they took 5 business days, and made my CRV look brand new ($ 250 deductible, AAA paid the other $ 1800 yay!) plus they detailed it inside and out.
God forbid if any other dents happen to us, but we will be going here for sure. Great service too! They fixed other little dents and scrapes around the car no charge. Nicely done.