Atkinson Tech Help

When it comes to IT work, It gives me a headache. I’m so grateful to know that I have a go to guy for all my IT needs. John is probably one of the most honest guys in this field. Whenever I need something he can always fix it without having to come to my office. He can assist me over the phone. His 40 plus years experience really shows and if I ever need anything regarding IT, I wont hesitate to give him a ring

My hard drive on my Mac crashed and the cloud backup that I (foolishly) assumed was working was not. John saved the day and now I’m back in business! He was fast — as fast as could be, given the circumstances. He was thorough — didn’t give up until he had me completely restored. And he communicated with me along the way so I knew what was up. Best of all though, he was patient and non-​judgmental about my ineptitude.

This review is long overdue. Like many people, I use technology but I have no clue how it works. As a freelance writer/​editor, my computer is my lifeline, so I go into panic mode when it does something out of the ordinary. I met John more than a year ago and was thrilled to learn he works on Apple products, since that’s all I own. He has been a godsend when I’ve had issues with Time Machine, upgrading my operating system and more. I almost feel like I have an IT Department, as I know I can reach out to John for answers and he promptly responds. He’s definitely my technology security blanket and I recommend him highly.

My husband built his own computer years ago so he could game more effectively. While he was out of town, I was using the computer and became a victim of ransomware. Messages kept popping up on the monitor asking me to pay in exchange for leaving my hard drive in tact. I freaked out and shut everything down immediately. I didn’t restart the computer for fear that everything would be lost. I went to John for help and he was wonderful. He explained how ransomware works and how my computer likely became a target. The computer was fixed promptly and returned to us without any issues. John’s calm and soothing demeanor is so important in dealing with stressful technology challenges. John is skilled, kind, professional, knowledgeable and reasonable. We couldn’t have found a better resource for our tech needs. Thanks so much, John!

At my house I had the slowest lap top computer around. It took about 10 minutes to start up before I could open a program. John Atkinson changed out the hard drive yesterday and the computer starts up in about 30 seconds. Thank you John, I should have made the change months ago.

John is knowledgeable, resourceful and generous and has been a great asset to our business and to me personally. He skillfully applies his vast background of experience in making computers do what their users want to solve the myriad of everyday problems that we all have with smart phones, tablets, computers and pretty much anything that processes information for us. I have recommended him to friends and clients with great results and will continue to be an evangelist for his services.

Awesome customer service even over the phone. I was expecting to get screwed over cause I have no idea what it would cost to fix my laptop and he didn’t bullsh*t he told me the best place to go to get my laptop fixed even told me how to find the type of store I’m looking for. I’m going back if I ever need any IT help.

I maybe asian but I am not good with computers. I had John come out to my office and he helped with alot of suggestions for my office and gave me a hand setting everything from emails, outlook, and computer backups. He also helped clean up my laptop and it runs much faster now. Thank you for making life easier at the office.