Barbeques Galore

Typical chain retailer experience with ok selection of products. Staff are more knowledgeable the the big box store folks. However, it’s just a job to them. They do have a good selection or accessories and cooking products most you can get less expensively.
If you head farther East on Clairement Mesa Blvd you’ll see BBQ Depot on the right. It’s a no frills locally owned BBQ shop with an owners who’s very knowledgeable and a much better experience plus free assembly.

Walked in on a Saturday around 5:30PM, walked in with the intention of buying a Big Green Egg and a couple of accessories for the egg. I called around prior to stopping by to get pricing and to see if anyone was running any promotions for the Memorial Day weekend. I called BBQ Galore and was quoted $ 879.99 for the large BGE, pretty standard. The second call I made was to SD Grill Pros in San Marcos, they sell the large BGE for the same price, $ 879.99, but were having a storewide Memorial Day sale with 10% off everything. I saw that BBQ Galore offers a price match guarantee which is why I decided to stop by there and see if they would match the price. When I first walked in there were 3 – 4 sales guys hanging out at the counter, I got a head nod from one of them. I walked over to where the BGE’s were on display, (I had a sleeping three year old in my arms), no one comes over for about 5 minutes, when a sales person does I tell him I am interested in BGE but want them to match the deal that SD Grill Pros is running… he asks what the discount is… tells me they are not supposed to do that (I don’t care), then tells me I need a written quote and that they will do it and give me 20% of the difference. The 20% of the difference would equate to the time and gas it takes to go from Clairemont to San Marcos. I asked him so there is nothing you can do to match that price? Not without a written quote. I drove up to SD Grill Pros in San Marcos the following Sunday, I walked in, bought my BGE, got my BGE and everything else I purchased for 10% off. I am the GM of a multi-​million dollar retail sporting goods store, I know what my competitors are doing and I price match and beat prices, I don’t need written confirmation, as a GM I know what they are doing. Someone at BBQ Galore should know the same about their local competition. I would have spent over $ 1000.00 on Saturday but instead took the trip to San Marcos the following day and spent my money there. Good job guys…

Extremely expensive. Returning of unused/​unopened items passed 30 days receive store credit only minus 20% restocking fee.

Called ahead before going to ask what time they closed today (Sunday). The response I got was 7:00. Drove over and got there at 6:02 and they had closed at 6:00. The two guys were standing on the other side of the glass and I asked through the window and said I had called and they said they closed at 7:00. He said he left me a voicemail (which I did find later) to correct his error.
I needed to pick up one thing and was paying with cash but they didn’t care. I would hope a place with such a big name would have had better customer service, especially after a mixup they caused and considering they closed literally 2 minutes before we arrived.

They ran out of charcoal!!! This the second time I’ve gone outa my way to pick some up from this location and they’re out AGAIN!!. There is no excuse for this place to be out. Hopefully amazon ships it.

Their service was okay, but the patio equipment they sold me (for a lot of $$$) was totally junk. They should have the knowledge that the Twin Eagles grilling equipment and heaters would have low reliability and no customer service behind them. Every piece of equipment has failed within 2 years!

While this store is great if you are buying a new grill, they are the biggest disappointment if you need a part. The staff doesn’t want to waste their time to help and very rude. They also don’t know anything about replacement parts or repairs. All I needed was a starter button for a $ 2k unit I purchased less than a year ago. I drove an extra half hour to their Encinitas store who were terrific. I’d never recommend anyone to this store even if it was the last place in the world to shop!

I buy a replacement grill for my Weber kettle every couple of years, and was very disappointed that this store did not have one in stock. Apparently they don’t carry a lot of «accessories». I used to shop at the BBQ Galore store in La Mesa, and they had a great selection. I was informed at the Clairemont Mesa store that there is new ownership and they have a different approach. Perhaps they should change the name to «Barbeques Limited»…

Really? I gave BBQG 3489.00 dollars for a grill. It came with a 10 year warranty on the chassis, of which I needed repairs. I then paid them 90 dollars for a house call. A day later the BBQG rep called me back and stated that they do not honor past warranties due to their resent bankruptcy. What a great deal for the consumer…
Oh but they did offer to sell me a replacement. Should I give them another chance; maybe they will honor the warranty this time. Fool me once shame on you, fool me twice… What am I stupid? Now it looks like all the grills are made in China anyway.

After the closure of the La Mesa store, this location has become my go-​to place for barbecue supplies.
Good customer service, and a huge selection of supplies for all things barbecue, grilling, and smoking.
They have a whole section of their store dedicated to spices and rubs, and another whole section for smoking charcoal and wood chunks.
Their prices are a little higher for the basic supplies than what you’d pay at a general purpose hardware or grocery store, but for the specialty and hard-​to-​find items, it’s the most likely source in town.

Barbeques Galore is definitely a one-​stop for anything BBQ related (BBQ’s, designing, sauces, spices, books, etc.). The staff is very friendly and helpful and will answer any of your BBQ related questions.
The store is huge with a big selection of merchandise! There are frequently good sales/​deals going on.

If something has to be ordered don’t do it through BBQ’s Galore. It takes way too long (3 to 4 weeks). I ended up cancelling my order after waiting 3 weeks. I went to a website that sold the same thing for the same price (plus shipping) but got it in 2 days.

Twice we’ve been to this store for a chimney starter. The first time, they only had one (1, not just one type, but 1 chimney starter) and it was larger than we wanted. We were told they’d have more in stock in a couple of weeks… Nope, none in stock now. Evidently the one starter was sold, and they still hadn’t managed to get any new ones in. Also wasn’t nice that it was hard to get help both times we were in store.

The sales guys at this store know their stuff! They were extremely helpful and enthusiastic. I was shopping here because I wanted to create a BBQ gift basket for my brother’s birthday! They have a broad range of cool products to make it fun, from tools and utensils to sauces and books! (I included «How To Grill» book in his gift basket) It was a hit!

A one-​stop shop for all things BBQ related. Awesome selection, great service, and some products that you just won’t find anywhere else. Everything from parts to rebuild your gas BBQ and replacement grills for your Weber, to custom BBQ grill/​fridge designs for your poolside install, and just about everything in between.
Sales folks are knowledgeable and friendly, and I have never failed to find a new «must have» product during a visit. Top notch business.