Baskin Robbins

Just made sense to stop in for ice cream since it’s right next door to one of favorite sushi spots in La Jolla. Clean, fast and friendly service.

Came in to just get some ice cream and turned out to be a terrible experience. The employees weren’t nice and just stared with a pissed off face. Never coming back

The worst customer service I’ve ever recieved. The employees here were very rude, they seemed annoyed when we were ordering. The place was empty and both girls didn’t acknowledge us when we came in or even say thank you after we paid. Glared at my boyfriend and I when we abosuletly didn’t do anything but order a sundae… Never coming back here again!!!

I live right nearby and love to just walk down to get some ice-​cream and you would think what better place than the classic Baskin Robbins. However, I have been there several times now, and have not been so pleased. While the ice-​cream is pretty standard, I wish it could be more fresh. It does not taste fresh ! I might as well just go the store and buy more gourmet ice-​cream for the price ! Love the waffle cones, but unfortunately, here they are not even warm, sugary or fresh. I think I will stop going now, only thing that kept me going was the waffle cones which are no longer a delight to eat there now :(

31 flavors of ice with careful separation of peanut /​no peanut flavors. They provide a discount on the 31^st of the month which is kinda dumb since that’s only 6 days of the year but whatever the ice cream is good. I haven’t had ice cream here that has a frozen icy taste yet; everything has been very creamy and delicious. Usually they have a new flavor twice a month so keep a look out for these interesting flavors.

GREAT ICE CREAM! I am not sure why it is so hard to find good ice cream in this area, but this place has a great selection and great service. Every time I walk in here they are always friendly and eager to help in my selection. I love how they allow you to try as many flavored as you want to. I would recommend this to anyone who asked for an ice cream place. The reason for four stars opposed to five is because the location is a little small and tucked away otherwise it is amazing!

Tried the camo flavor and found it to be very delicious — I mean, what’s not to like about chocolate, salted caramel, and mint swirled together in a neat camo pattern? It’s literally the best value scoop as far as I’m concerned — 3 flavors for the price of one! And on the topic of price, $ 3.29 for single scoop isn’t bad. However, being cheated of change is. $ 3.29 is $ 3.29, not $ 3.30. So yeah, I am making a little bit of a big deal that I was cheated a penny, but cutting corners on integrity, even as insignificant as a penny really irks me.
Penny for your stars back?

This review is for Employee: VIVI and her coworker and I believe the owner… placed on 7÷2÷14
I arrived bright and early at 11am. just when I know there will be wide selection of cakes.
Goal: Purchase a strawberry ice cream cake for my friend’s birthday.
*Vivi was SO friendly and tried to satisfy my every need by changing the décor on the pre-​made cake so that it fit towards my liking.* I purchased the Strawberry Ice cream/​White Cake (6 – 8 people) ¹⁄₃ sheet
Taste: ice cream was great but the icing tasted terrible :(
I was SO confident in her abilities and service that I decided to order another birthday cake on the spot for my other friend’s birthday the week after. I customized this cake: ¹⁄₃ sheet as well. PralinesNCream/​White Cake on the inside. coral décor on the outside. Used the 3 mini ice cream cones designs – Jamoca, Strawberry Cheesecake & Turtle Truffle. I picked it up a week later. no hassle. did everything accordingly.
Taste: AMAZINGGGG. all of us loved it!!! PralinesNcream is the perfect filling for any taste bud!
$ 24.99 each cake.
Don’t miss out! Order for any occasion here (: THANKS VIVI (: !

Normally very good prices and great customer services. A few employees to watch out for as they don’t care too much about their job

They no longer have Tuesday $ 1 Scoop Night. awwww

The ice cream is consistently good. The cake selection is decent. The staff are all nice. Only downside is that most of the staff doesn’t seem to know how to «write» well on a cake. 2 out of the last 3 times I’ve been in the staff have messed up while writing and once the staff asked me to write instead. Maybe some training is in order?

Okay, this place confuses me to no end. It says it closes at 10 on Unilocal.At the store, I can never find the sign, but I’ve definitely been there before when it was closed before it was even 9 PM. Don’t know what the deal is with that. Another time we got there at 8:45 and they were definitely cleaned up. The chairs were flipped up on the tables, and the workers looked pissed that we came in, although there were 3 other families that came also! They turned off the lights in the store as another family was ordering, however, we already finished getting our stuff and were headed out the door to sit at the tables located right outside. Talk about rude. I mean, the ice cream is good and cheap, like every other Baskin Robbins… but what’s the deal here? Bad Service and I never know when the place is open!

This BR is dirty and NASTY. I had my 5 month old and my 3 year old and needed to get a cake for my hubby after a quick trip to the mall for a birthday gift.
There was a 2 – 4 person vanilla cake that looked like it had been in the freezer for 2 months – it was yellowed and the clear plastic had fallen off partially and was flapping in the cooler.
I opted for a larger cake that looked fresher. When the cashier went to ring me she took my cash and then promptly went over to the cake decorating utensils and touched at least 6 of them WITHOUT WASHING HER HANDS. She never washed her hands — just screwed the decorating tip onto the frosting and wrote sloppily my hubby’s name. I was desperate for a cake otherwise I would have asked for a refund and went somewhere else.
This happened on 2÷20÷14.
The floors were dirty and the whole place looked kinda gross.
Several days later I went to the Lomas Santa Fe BR and was totally impressed. Lot’s of selection, very clean and cakes all looked fresh as if the were often turned over.
I will say that the cake I did end up buying for my husband was good – minus the germs from her dirty decorating fingers.
I was also disappointed that the size of the scoop was the same for the kids come for my son and for my regular scoop that I paid full price for. WTF?
I hope they fix this or go out of business.

the winter limited edition flavors are good and the price isn’t ridiculously expensive. however, because their dollar scoop tuesdays are over i feel like i won’t be coming back here for ice cream and i’ll just buy at ralphs or vons and indulge at home.

There don’t seem to be many baskin robbins left, and with the quality of service at this location… I see why. I don’t often give out one star reviews but this is the worst BR (and ice cream shop) I’ve ever been to. It’s consistently bad. If you can get past the initial observation that this location is old, super cramped, and kinda icky, you will then be forced to order from people who have no idea what the hell you are asking for. Countless times have I asked for a certain sundae on their menu, and pointed to a picture of it, and received blank stares like I had three heads. Even more times have I been told they were out of all syrups, fudge, and sundae stuff. Umm what? And once you get your sundae, it will be missing toppings or missing scoops. Or both. This place is a disaster.

Its Baskin Robbins! Can’t say no to ice cream! And especially, not to their constant sales! (buy 1, get 1 — man. so good). Oh, and service is good! BANANA SPLIT PLEASE!

Thank you for greeting me in a friendly way. (-; But please clean the floor, instead of arguing about whose turn it is. d-​: Overall, I’d say you Baskin Robbins employees do a good job, which is why I like to leave tips.
Fresh waffle cones! Yep this Baskin Robbins usually has them, which is very cool. Baskin Robbins isn’t going to win any super gourmet ice cream contest. But they have some classic flavors which are fun when I can find them, such as Jamocha Almond Fudge, Gold Medal Ribbon, Peanut Butter & Chocolate, & Rocky Road. Not sure this location has all those flavors, but they carry some of them.

Man, I always come here because of the great deals they have. Seriously, look for the social marketing sites and for coupons, because this place always follows through with these deals. I have been to several baskin robbins and this one is not my favorite. Why you might ask?
1. Buy one get one free sundaes? YES
2. They make sundaes with big scoops instead of the kids’ scoop? (sometimes) YES
3. Friendly service and free waffle cone pieces? YUP.
The only thing is they don’t have the «31 flavors» but they have my favorite! Peanut Butter Chocolate.
GG

Definitely will NOT come here to pay for their normal prices… BUT I will come here for dollar scoop Tuesdays! My apartment-​mates never seize to miss a Tuesday to get a dollar scoop. At first, I didn’t see the need to get ice cream and to drag myself on a Tuesday night… BUT, I love this B&R!
ICE CREAM:
— My favorite: PISTACHIO ALMOND… I’ve always loved this flavor even as a little girl. But knowing that the cone is just a dollar now makes me even happier.
–The workers are so generous and they are willing to literally give you (more than 2 scoops) so much more than $ 1’s worth.
LINE:
— There is usually a line (of course college kids love cheap/​free things)… but it goes by pretty quickly.
PARKING:
— If you’re driving, there is a huge parking lot so there is no need to worry about parking. Besides, the hours are from 6 – 9 (?) so there aren’t that many cars parked in the lot to begin with!
This is where all my spare change goes every Tuesday. But it’s totally worth it after all the studying and being coped up in your apartment. Also it’s really convenient to walk to if you live on south side Costa Verde apartments.
Enjoy~!

This location is in the Costa Verde Mall, in the UTC area.
Why do I come to Baskin Robbins, when there are so many choices of gourmet ice cream in the supermarket? One reason… Mint Chocolate Chip!
What’s so special about Baskin Robbins Chocolate Chip ice creams are that the «chocolate chips» aren’t chips at all; They are Shards. Tiny flecks of chocolate woven into each bite, they melt on your tongue in an instant WITH the ice cream and deliver that chocolate hit along with the mint. Other brands (even pricer ones) have actual chips or chunks which are large and hard and take awhile to dissolve in your mouth, which translates to tasting mint, then chocolate, instead of mint/​chocolate at the same time.
A large part of taste is texture, and Baskin Robbins has nailed the texture in their Chocolate Chip Ice Creams.