BDG Design Group

I am a building professional and was recently introduced deadlineto BDG, my first visit was to assess whether or not I would want to take a client there. I was very encouraged by the showroom, the material selections and the staff. Shortly thereafter I brought in a client to purchase tile and slabs for a complete house remodel (very large job), all went well and we left happy with the assurances that all the material would be ready with seven days. Thats where the good ends, seven days turned into 5 weeks, in that time there were many excuses, many unanswered calls (they actually don’t answer their phone a good percentage of the time) and many broken promises. I can’t remember how many times Larry would tell me I’ll have an answer for you today, but he would never call. I’ll end with this since I don’t think it can get any worse, I confirmed visually in person that my slabs had finally arrived, but when my fabricator showed a two days later to pick them up, one was missing. After many attempts at lying they finally admitted that they sold my slab to another contractor, «because he really needed it right away», and so I had to wait again!
Let me reiterate, I made it known to them that I wanted to establish a relationship that would bring them a lot of business and this is how I was treated. Can you imagine how they will treat a homeowner?
I can’t say it with enough emphasis, stay away from BDG.

Rarely do I write Unilocal reviews, because a place has to be spectacular for me to take the time. I cannot say enough about BDG, especially Larry and Mariela. These 2 feel like family from when you first meet them. My husband and I undertook a huge remodel of our entire home. We went here planning to get some of the tile for parts of the project, and ended up getting everything from our kitchen backsplash, bathroom tiles, fireplace tile, and even floors. They have a gorgeous showroom, with every option possible and are amazingly helpful and patient at suggesting the most beautiful looks within your budget. I was lost when searching for tile, and ended up picking up all the tile with a few short trips. They pick up on your style right way and hone in on the most beautiful selections and complete the look for you. Our powder room seriously looks like something out of a beautiful chic hotel! We just finished our project, and the look is beyond what we imagined, mostly all because of the tile! And the topper: with a showroom like this, you would think the prices were much higher than the other showrooms in SD, however Larry beat all of their prices we were quoted before going to BDG. Beyond being amazing at their jobs, they are loveable, and warm people who truly care about getting the right tile for their customers and making them happy. So relieved and happy we found BDG and would never go anywhere else :)

I know that BDG has gotten a new staff in the past few months and they are fantastic. I have put in several orders with BDG in the past few months and they are super responsive, dependable and helpful. Their new manager/​sales agent, Larry, is fantastic. Their inventory is extremely robust and they have unique stuff. I recommend this place to designers and consumers.