Bed, Bath, and Beyond

As Bed Bath and Beyond stores go, this one is A-​OK.
My experience was nothing to write home about (as I write to the world about it instead, haha). The store is staffed with friendly folks who usually check in on me before I need help. The one area they could improve is the number of cashiers. I can’t recall a time when I didn’t have a solid 5+ minute wait. (I did actually time wait, because it felt more like 15 minutes. Typical customer brain. *sigh*)
Still, the store is clean, well stocked, and the perfect spot for a culinary mad scientist like myself to find tools for his experiments. =]

This is the kind of store where you can walk in not needing anything, and leave with a bunch of things that you realized you needed after all. I love the layout of the store; everything is exactly where you would expect it to be. If anything, the quantity can be a little overwhelming, but having too many options is better than not having enough.
The staff is helpful and friendly. The store is clean. Great location, plenty of parking.

Horrible customer service and employees are rude and no knowledge of price matching.
These employees are losing money for the company– they wouldn’t give me a price match after wasting 20 min to get the exact model number… and instead of purchasing two items, I left with none because they were frustrating me.
Never really like to come in here anyway– they are too over priced. This company is going to go out of business esp. with the competitors online.

i went here tonight to look for décor because i am moving at the end of the month. i didnt want to commit to any décor without my boo being there with me so i just got one item.
i get to the cashier robin and she says «is that all you’re getting. and then she snickered» i understand that i was dress poorly but i am far from poor.
bed bath and beyond needs to know that when you are selling overpriced items your customer service needs to be on point! cuz i will pay out the butt for excellent customer service! crappy service wont get a dime out of me. oh well i wont be back!

This is my favorite place to go when I need something for the house. They have a pretty wide selection of products and the staff is always friendly.
Because things can get a little more pricey here, I recommend bringing a smartphone and looking up items on
. They are willing to do a price match, and I always end up saving money by just looking up whatever I am buying.
I have heard that coupons are the best way to save here… I’m going to give it a try and join their email list.

Awful manager and unfriendly employees. I was saddened by how they handled a simple exchange and will be going to a different abed Bath and Beyond from now on.
UPDATE: After leaving a note on the BB&B website a local supervisor called and apologized for how our exchange was handled. They offered to help us by working through a different manager.
–Bump up from one star to two.

I can’t say I had the best experience here, but maybe it was just bad luck. I came at 10:15 am on a Friday which means no one is out shopping. The parking lot was practically empty so parking wasn’t an issue, especially since the shopping center had tons of popular shops and restaurants.
I came looking for a stand up fan for our living room. What I found was tons of models but no inventory. After searching for an employee, mind you there was practically no one in site except the girl at the register making returns. I finally asked someone if they had more in the back. The guy looked at me like I was an alien. Is it that strange of me to ask if you had the fan I need in the back? Considering you do have the display out. So, no luck, no help, and I was off.
Another concern of mine was that the store was insanely cluttered. It was hard for me to maneuver a cart around when there was tons of items in all of the aisles.

When did they start addressing customers as yo or hey? The sales guy took forever to check on a product only to find out they are out of it. OMG, service was so unbelievably poor! I immediately put away all other items in my cart and exited the store. Maybe Sunday is a bad day to shop here.

Great Qaulity items. good costumer service!

Over the years I’ve gotten about 78,000 coupons from BB&B via postcards and other approaches. So when I finally visited on a whim and realized I hadn’t brought a coupon to help offset my purchase, the cashier didn’t have a spare.
So I whipped out my smartphone and enrolled on BB&B’s website, which offered the standard 20% discount via email. It never came. Nor was a mobile version of the coupon made available.
And the cashier said that she had not the authority of ability to honor what must be the most ubiquitous promo in retail. I felt bad for her. But not really because she clearly didn’t care or try to appease.
So I left a pile of stuff I was gonna buy on the counter, and drove to a different retailer where it turns out I got a better deal. So I do have to thank them for that.

Came here yesterday and discovered that I had forgotten my wallet at home. I wanted to purchase an area rug that it was on sale, because I live about 20 minutes away I asked the clerk if it would be possible to put the rug on hold and come back today to purchase it– I was afraid that it would sell out or that the price would not be honored. I was told it was impossible to put it on hold until today, that they can only hold it until closing, but that it would still be in stock tomorrow and that the discount would be honored.
Lo and behold I just walked out of the store after being told that the rug was never on sale and the promise made to me yesterday by one clerk couldn’t/wouldn’t be honored.
When I explicitly ask and M told one thing to come back the next day and have me told that’s not accurate makes me feel very valued as a customer and makes me not want to shop I do business in the future. It was a $ 10 discount, it’s not going to hurt their bottom line and would’ve save them a customer.

Probably one of my favorite bed bath and beyond stores, besides the one in Chula Vista. Since we’ve moved back, we frequent this place quite a bit. We actually bought most of our household items here.
The staff provides excellent customer service, from the moment they greet you, all the way until they check you out at the counter.
I never really knew that their coupons don’t expire! Which is pretty amazing because they’ll even adjust your price, even after you’ve bought items. Just remember to bring your receipt!
The location of this Bed Bath is very close to where we live, so it’s very convenient for my husband and I.
Overall, great store, great staff, great location.

Terrible store polices! Learn from me and DON’T get your wedding registry here.
Policy 1: Their wedding consultant said if you buy $ 300 worth of Calphalon products, you’d be a $ 50 gift card– sounds pretty standard right? I made sure all my guests bought me products from the registry and if they didn’t, I returned them just so I could get that credit. Well $ 900 worth of products later, BB&B told me that they don’t give out those $ 50 gift cards unless the $ 300 is bought in ONE transaction! Who gives $ 300 gifts? Then what’s the purpose of the registry? I talked to the manager who wouldn’t budge. So guess what I did… returned ALL my registry gifts and re-​bought them so I could get the dang gift cards! Of course the manager was rude at that point but hey, maybe you shouldn’t lie to me about the registry!
Policy 2: Don’t ask for BB&B gift cards! I have about 15 gift cards I painstakingly saved up from my birthday, engagement, bridal shower and wedding. I asked if I could consolidate them on to one gift card so I wasn’t lugging around so many cards and they said no. I asked for a manager again and he said that’s a store policy because they’ve had problems with fraud… sounds like your problem BB&B but don’t inconvenience the customer. I’m now debating buying a $ 1000 product just so I can return it and put the credit on one gift card…
They get 2 stars because even though they have the most inconvenient store policies and the employees lie to make a sale, some of their stuff is cute. Not worth the price, but at least cute.

Recently tried to order (online) a carpet cleaning machine. Received a confirmation number blah blah, thought it was done. A week later I get an email telling me I need to call Bed Bath& Beyond regarding my order. Apparently if your order is over $ 100 it won’t be placed until they speak to you and ask you 20 questions. NEVERMIND! Told the girl to cancel the order. I never get a hassle at Walmart. The only reason I went with BBB is bc I had a 20% off coupon… KEEP IT

Workers are more friendly than normal here, especially the manager.
But, there wasn’t enough cashiers working on this Friday afternoon. Also, the aisles seem really small here.
I love their «never expiring» coupons for 20% off. Make sure to save those.
Plenty of parking and this area is all new, so everything here looks and feels clean.

My Mom and I recently came here to buy a leg pillow. We did a lap through the store to find it but after checking the pillow section 3 times decided they must not carry them. My Mom started looking for a customer service agent while I used my phone to check their store inventory online. I learned online that they had them while Mom continued to search. She finally found Jeff, who was on his way to help someone else but promised to send someone our way. After 10 minutes we thought Jeff had forgotten about us, but really everyone had. Jeff eventually came back with us to the pillow section after we walked around again to find him and had him walk back with us. There were none on the floor. He grabbed one from the back, handed it to us and disappeared toward the front of the store.
When we went to check out. Jeff and Alex were now standing at a register staring at a receipt completely confused about how to return something that was bought with store credit (the customer had already left, not sure how that happened), ignoring the long line of frowning customers waiting for the only 3 cashiers helping people. Paula finally helped us out. Paula was awesome and helped us leave on a redeeming note. Still, I won’t be back.

Came here the other day to look for a gift. There is plenty of parking available since it’s located in a large shopping plaza.
I passed by the Keurig section and was amazed at the selection they had. So many different k-​cups, Keurigs, and accessories! They also had Vue systems, Tassimo t-​cups, and other brands.
Maybe it was because I was there late at night, but I couldn’t find anyone to help me for a long while. Finally I just decided to go up front to the register to ask my question.
One thing I love about Bed, Bat, and Beyond: they take expired coupons as long as they’re hard copies and not printed! I used a 20% coupon I had found from late 2011 and they took it no questions asked.

Not my favorite Bed, Bath and Beyond store. Smaller, crowded, crammed, too many disorganized items, not maney things on sale. Take that 20% off coupon you get on the mail to another location. Or just go to this one if you happen to need to shop at the Ralphs nearby and is not worth for you to travel somewhere else. Besides, I don’t find the prices very competitive as compared to Ross, for example. If you need to just get some nice towels, go get them at Target or Ross, the 20% off coupon I think sometimes is a fantasy to believe you are saving but in reality the prices are too pushed up.

Either the store seems smaller or there is just more crammed in here… I can’t decide. Either way there is great selection but it just seems a bit… Too much

This Bed, Bath, & Beyond is similar to other ones around town. The items they have here are the same as other stores. They accept expired coupons as well as competitor coupons. The selection is pretty good here as well.
I’ve been here lately in the evenings and it has not been crowded at all. The parking lot is empty and there aren’t many people in the store. Service has been fine here. I have always been greeted at the door, but no one actively came up to me to ask if I needed help. I did have to find someone to ask about something. Once I did, she was quick to help me find what I needed. Service was very quick and easy when I returned an item as well.
BBB has pretty everything you need for the home, so I suggest you checking here first before going elsewhere and use the 20% off coupons that are sent in the mail. (If you sign up for emails, they email you a 20% off coupon right away.)