Bella Posta

If I could give these apartments a 0 I absolutely would. There is NOTHING luxurious about these dirty and ghetto apartments. I am still a resident and I just couldn’t wait until my lease was up to warn others about this SHIT HOLE of a place. Definitely consider this as a WARNING if you are thinking about giving this place a chance. First and foremost, there is NO GUEST PARKING. How can someone not have guest at their own home? The least they could do is offer a guest parking pass, but NO. They tow cars at 8 exactly. Next, the interior of the apartments is just as bad as the exterior. Dirty, stinky, broken, infested, and just flat out disgusting. There are always hobos roaming around the apartments — day in and day out. One even asked me for money as I was walking to my car. The security here is a JOKE, they are good for nothing besides walking around and DOING NOTHING. In the summer this place is INFESTED with cockroaches!!! When we went down to tell the office we had a problem they said «This is a good thing, they’re good roaches. They are just hiding from water.» SERIOUSLY? So they offered a free exterminator which we did, and saw another roach a week later. The people at the office are complete jokes also (Jessica is nice) I feel like they sit there and try and look pretty. I can go on for days… DO NOT LIVE HERE!!!

As I walk into the small office where the only person that is worth even speaking to, (which is Jessica) usually works, I grab my last items to leave this horrible nightmare and sadly, I see a family about to move in. I felt so bad for them. Here’s why:
For what you’re paying, it’s not worth it. They look so nice from a distance and the sample apartment they show you is deceiving. The apartment complex hallways are disgusting and they stay disgusting… forever. I literally watched the same trash sit in the stairwell for a months. Need to do laundry? You have to buy a card. Need a card? You have to go all the way to the office to get one. Laundry ATM don’t take credit or debit. Need cash? Go find some.
Maintenance man comes and usually responds quickly but he won’t fix your problems. In fact, he won’t do anything. He’ll just leave your apartment with no feedback at all. Pretty awesome right? Want friends over during the evening? Make sure to let them know they will have to park a few miles away (if that’s available). Honestly… I’m tired of typing. Just do yourself a favor and look elsewhere. These so called apartments aren’t worth your search. If you do end up staying here, be prepared to pay a bunch of fees at the end of the lease. If you have pets, I feel for you.

If I could give this place zero than I would.
My friend and I reside here, the location is absolutely wonderful but besides that it’s a fucking train wreck.
Thankfully I haven’t dealt with front desk but the gym is a joke, there’s dog shit everywhere, and the fkn security is laughable.
Literally I fractured my tibia, my friend helped me in the house and get settled and by the time she got out her fucking car was towed. What kind of shit is that? Guest parking during the day how the hell should I know I’m going to be out during the evening. I think if anything the parking pisses me off, they have enough room, there is NO parking anywhere around here and this shit is absolutely foolish. Guess I’ve had a taste of missing valley and I’m over it. I’ll drive a little further home where my guests and I both have privileges!

this place is beyond nightmare, office staff is just horrible. Dont live here, they tow your car, even with a sticker, Charge u 55 a month to park in an open lot. Just dont do it
per her response I dont live there My son does and i pay the bill. But all u need to do is keep reading the reviews. That says it all.

The only thing I enjoyed about these apartments was the location. I could write pages of why I regret living here and would not live here again.

Where do I start…
Look at their reviews. kinda of a trend here?
Holes in the walls in the laundry rooms? For years
Homeless rummaging through trash bins weekly
Roaches on the outside sidewalks? Tons of them
Trash everywhere in the mail rooms because they took out the trash cans?
No guest parking? Even on the streets, good luck for your friends
Bums (Homeless) in the gym? One was in his skivvies in the Jacuzzi!!! omg this place
The term Luxury Apartments? LMAO LOL LOL LOL omg serious?
Or…
The horribly retched human being in the leasing office?
— Never notified us our lease ended… then 6 months later they figure it out and make the month to month fee retroactive even though they never gave us the opportunity to re-​sign
— The huge horrible human being Jessica Dunagan who will lie to your face over and over again.
— Jessica is also a moron, sent us the wrong paperwork saying they notified us that was dated 2 years before
— This coward refused to talk to me but would only call my GF and give her false incorrect information (coward)
— 6 months to get a garage deposit back…6 months!
When we called RA Snyder to complain, they didnt give a crap. Said we have to write a letter for review and would not even allow us to talk to anyone. OMG they do not care about you. If the office screws you and does not do their job, RA Snyder does not care. We did review this with an attorney
but my GF just wanted this nightmare over with.
Now I am sure they will respond with some bull crap answer like they care or that they didnt do any of this. But they are liars!!! huge liars… the only one I trusted was Eric. They will act like they care or we were some bad tenant. Dont put yourself in the nightmare we had to deal with.

So happy to be leaving this place. This place is a joke. if you can avoid this place avoid it like the plague. Management is rude and careless. They have temps all the time that have no idea what they are doing. So much so that they even had our lease wrong and no one even knew about it until we have our notice and we owed back pay. How is that our fault.
Also parking here is pathetic. No parking on Sundays during football season. Oh and now the parking is so full you cannot even get a guest pass. There are cars in the parking lot that just sit and sit. There is truck that was in an accident and has been moved in months. Oh and a old car from Mississippi that is a «old» antique and hasnt been moved since the owner moved in. It is unacceptable to pay for a parking pass and then not be able to park in your own apartment complex.
Elevator is always gross, someone has a dog in building B, which is not a pet building and the dog always pees in the elevator and no one cleans it up.
For the rent that we pay for a one bedroom it is not worth it especially when you cannot even park in front of your complex.
By the way there are always bums going through the trash at the complex. Not a fun sight or smell when you have to go by them.

Gross

I had lived at Bella Posta for a year and recently moved into a new complex.
I am giving the complex 2 stars as I think it was an okay living experience, but there is definitely room for improvement.
Jessica in the leasing office is as polite and professional as it gets! If you decide to move here I would highly recommend requesting her, if she’s out for the day or busy, I would suggest coming back at a later time. The other member in the leasing office, Eric is a total prick. Sometimes he can play fake nice, but most the time he is a complete jerk. He thinks of all tenants and potential tenants to be the dirt beneath his shoes. If Jessica ever left, i truly believe everything would go to hell.
I was told multiple times that Mission Valley and the location of this apartment complex was safe and a quite community (although being right next to the 15, it’s VERY LOUD). However, my car had been broken into on multiple occasions even thou there was nothing in it. Just know that if one car is broken into, a dozen more on the property will be as well. If you have a Honda, opt to pay for a individual garage, that’s what i ended up having to do.
They have a security company that walks around during the night, but if you ever call in for a noise complaint or someone having a wild party after hours, they do check it out, but no one takes them seriously, they keep on partying! Your best bet to put an end to everything would be to just call the cops. The security company can try all they want but it doesn’t change, at least they document it for the leasing office. However, the current security company is way better than the old one which I never saw or if you called would say something like «oh my car broke down, I can’t come».
Due to immature tenants, we’ve had a lot of damage in our building that takes weeks/​months to repair. Someone had kicked the wall and ripped out the plaster/​dry wall leaving a gapping hole the size of an average person in the wall for a month before it was repaired. Someone else vomited in the hallway and multiple tenants complained and it took 4 days for someone to come in and clean it up. Given, no one should have to clean up some else’s vomit who can’t hold their alcohol, but at the same point the mature tenants who call this complex home shouldn’t have to watch out for fuzzy vomit piles right outside their door.
There are a lot of creppy guys that live here as well. If i’m walking on the pavement around the complex and someone else is too and we say «hi» that’s all fine and dandy, but when i’m walking and your on your balcony looking down, don’t start cat calling and yelling at me to get my attention, it’s creppy and no one likes it. This is one of the cheaper complexes in Mission Valley, so a lot of low-​class individuals live here.
The overall apartment isn’t all that bad. It could definitely use some updating. I’ve got an apartment with shag carpet and new appliances. The cabinets are old and dirty, tile counter tops, and vinyl kitchen/​bathroom flooring. It’s not the best, but it’s okay for the $ 1300 they charge for the space.
My overall suggestions for the complex:
1. Lose Eric — he is the worst and number reason why this place gets such awful reviews
2. Take better action to address tenant complaints when it comes to common space cleanliness
3. lose the shag carpet in the apartments — laminate flooring is better and paint the cabinets/​put nice finishes on them. That would make a world of difference and really brighten up the units.
The reason I choose to leave Bella Posta is not because of the mgmt. or staff here, it’s because of immature tenants.
Overall, it’s an okay living experience and I probably would have given it another star if common space cleanliness would have been taken care of in a quicker manner.

NO BLACKS ALLOWED??? I saw a posting for 2 bedroom apts available at Bella Posta — called and confirmed they were available — immediately left and went down to the office (15 minutes) — upon arrival — all of the apartments were taken — nothing was going to be available until October!!! Really???
Miracle of Miracles occurred overnight, a new posting stating FOUR 2 bedroom apartments are available??? REALLY!!! I suspect if my daughter and I go back today, they will all be gone again!!!

As a resident I care about the place I live and the neighbors that I have. I take impeccable care of the place I live and the surroundings, and I want to have neighbors that do the same.
The majority of the complaints in the reviews are caused by residence breaking, misusing, or not taking care of the grounds, appliances, and their apartments then expect management to fix it. Is it management’s fault that some low level people don’t clean up after their dog? Is it management’s fault that some low level people break appliances and doors? I would like to live at a place that management can trust people to take care of a New Ping Pong Table, or New Workout Gym, or New Doors. That trust starts with the residence being respectful and accountable.
My experience so far at this apartment complex is nothing like the reviews that almost turned me away from living here.
I love the apartment, the balcony, the pool view, and the location.
Eric was crystal clear on what to expect and helped me pick out a great unit.
The Unit was prepped, clean, and in great shape for move in.
Here is what to look out for:
1. Get clear on what guest parking is like before you sign a lease. No guest parking on Charger Sundays at all, and it takes a parking pass for guests after 8pm all other days.
2. Some of the units in the lower level of the parking lot may get car noise and lights.
3. If possible read the entire lease before you make your decision. I’m sure management would appreciate you researching the rules.
If you are a disrespectful, loud, obnoxious person that always looks at yourself as a victim… then this apartment complex is not for you.
If you take care of your stuff, are respectful to other people, and are self accountable, then please move in. This complex is great.
«Be the change that you want to see in your apartment complex.»
«Give more than you take.»
and
«Never think that what you do to others has no effect on yourself.»

First off, if you are looking for a place to live, DO NOT COME HERE. This is the WORST PLACE I’ve lived in! Period! The only reason why I’m giving it two stars is because of it’s location. That’s it! Eric has the worst customer service skills ever. He’s extremely rude, talks down to tenants and expects you to treat him with respect. It amazing me on how he is even in the customer service industry with his shitty attitude towards people. Also, they turn off the water almost every week. Sure, they will give you notice beforehand but every week? C’mon! But they want your money though! The outside carpet is dirty. The elevator works almost half the time and is also disgusting. I can hear the elevator moving inside my own apartment. It creates my lights to flicker every time it moves. I found the security guard sleeping a few times. Gym? Ha! Let’s just say that you’re better going outside and doing some push ups. The machines hardly work. The sauna stinks! For the price, it’s not even worth it! I cannot wait until my lease is up so I can go somewhere else. In addition to these jacked up apartments, they will charge you 5 bucks just to buy a laundry card. Then an additional 3 bucks just to do laundry? These are some money hustling, horrible customer service, and lazy management who will not do anything for tenants. But they are really friendly when they get their rent check! Find somewhere else to live!
****Update****
So since the management read my Unilocal comment, instead of taking some constructive criticism and correcting the issues, they called me back and accused me of slander. After reading the rest of these comments, apparently I’m not the only one complaining about these issues.

I can’t wait until my lease is up and I can move out. Water is constantly shut off for maintenance. The laundry room was closed for a week and then I find out AFTER I load a couple washers and pour detergent on my clothes that they STILL aren’t actually working! Parking is a nightmare, trying to get a guest parking pass is near impossible. Overall, I would never recommend this place to anyone. Some of the staff are nice enough and friendly but with office hours so minimal they are hardly ever able to help with anything.

WORST PLACE to live ever and I was born in a third world country. So I moved out this February and I know that this company is by far the worst ever. There’s so many places to begin but let’s start with the worst: Eric. When you rent usually expect maintenance to be done. Not once in one year and two days did it ever get done. Eric will in fact ignore all your requests. How he has a job or how they pay him blows my mind.
Luxury apartments? Laughable statement. With the village/​la mirage so close in vicinity you would expect similar if not even close quality but it’s not even a tenth of the beauty of that complex. The price however is fairly close which is why it baffles me as to why it’s such a garbage place.
I will be making various reviews and if anyone has questions I will answer them all. Gym? What gym you mean the squealing cable machine the busted treadmill and the bike with worn out pedals? How about the never working and over chlorinated spa.
Per policy: a joke. There are tons of large breed dogs that blow past their «35 pound policy» but when you ask Eric it’s a 25 pound pet policy. Basically whatever mood he’s in is the «policy» I hope you don’t have a service dog because they’ll lose your paperwork. Doctor’s notes emails and all. So say goodbye to any notion of a pet.
Also that deposit you made? Say goodbye to it. Although they repaint and clean carpets no matter what condition you leave it in they will charge you. Just save up your money and bite the bullet if you intend to move here.

Just moved in about 3 weeks ago.
The first two weeks were okay, things were fixed that needed to be fix and Jessica is always a pleasure to work with.
My only complaint for now is the security. The night after Christmas My husbands car was broken into. The a-​hole stole everything and even tried to jack his car but didn’t know what he was doing so instead just broke the ignition. The guy took his time going through the car… Nice enough to leave out the registration and insurance card… Even went through the truck.
The owner needs to stop being so cheap and actually put in security measures that work instead of hiring a company that leaves before anyone wakes up.
What a great welcoming we received into the neighborhood. And now… Time to cough up more money to fix a car that shouldn’t be broken in the first place.
Also, gym is terrible. One treadmill has major intentions from (what seems like) someone was jumping on them, the other one just doesn’t work.
The hot tub area and bathrooms are sketchy.
*updated*
After nearly a month since My husband car was broken into, it has now been stolen. We Park close to the front where the security guard sits on his phone, but yet it still gets stolen. And of course… There’s nothing they can do. How about fire the security company you have and go with one that actually does their job.
This is a wonderful place to live.
*update 2*
Now people are stealing our mail because the mailman doesn’t know how to lock the boxes!
*update 3*
Husbands car was stolen… Yet again. *face palm*

Do yourself a favor and REALLY look at this place before you rent. Most of the complaints that people have written about are absolutely true. So ask yourself if you can live with those conditions. The crappy thing is that it’s a fairly decent rent rate, especially if you have a dog, and the apartment is in a really great location with the Q and restaurants in walking distance.
If you care to read, here are some of my complaints:
1) Non-​business friendly office hours. Like to order from Amazon and have an 8 to 5 p.m. job? Sucks to be you! You can’t pick up your package b/​c the office closes at 5 p.m. Guess you’ll have to wait till the weekend or take off of work in order to pick that up. In all seriousness, I had some promotional thing where I was being sent free groceries, but I couldn’t take off of work to pick up the package of refrigerated items. I told Eric about it, and he was more willing to take the free groceries than jump through one hoop to help accommodate me. Not cool!
2) Cockroaches. The first month I moved in I had 2 incidents where I found a dead roach in my room and living room. I made a complaint and was told they were not roaches… they’re waterbugs. Management actually distributed literature stating that they were waterbugs. How stupid do you think your tenants are? We have internet! These bugs do not swim. Here… from the Orkin website:
. Also, wikipedia (not that I should ever site sources from there), says that the term waterbug is just a colloquial term for cockroach.
3) No guest parking. None. If you have friends, you’ll have to tell them to park in the firefighters union lot or they’ll get towed.
4) Awful customer service. I had issues moving in since I was taking over someone’s lease and I was not informed about quite a bit of stuff (i.e. parking permit, utilities, etc.). I also have a love/​hate relationship with Eric. I want to love him, but no matter how hard I try, he’s still an a-​hole. I noticed a lot of complaints about Eric on here and am wondering how the hell he still has a job. Sorry dude, but you really should work on your customer service skills with the current
tenants. He is one of those guys who will be nice to your face, but talks mad smack behind your back. I’ve hear him talk about other tenants…
5) Smells like doggy dookie. I had a dog while living here, but man, people do not know how to clean up after their dogs. Look closely at the path you walk on or the grass because there are land mines everywhere! There should have been more trash cans on the property to encourage people to clean up after their dogs, but maybe that is just wishful thinking.
Long story short — look at everything carefully and ask lots of questions. Good luck!

I give it two stars only because I like MY apartment. But everything else is just frustrating. The outside hallway carpet is dingy, the stairwells are filthy. In another section of the complex I saw a cement brick propping the door open in the stairwell! Wtf? The elevators are also disgusting. The carpet is DIRTY, the door wall use to have a fake wood over. It was peeling off and they just ripped it off and never put a new one back. Now we have an ugly metal door to look at every time we use it. And that’s IF it works! It’s been out of service more times than I can count! And the outside complex doors were «supposedly» going to get locks when I moved in. I’ve lived here for a year now and the door has never gotten a lock. It’s completely unlocked and solicitors have actually come to my door selling magazines and newspapers.
Lastly, the rental staff here are all okay with the GREAT exception of Eric. EVERY. TIME. I. SPEAK. WITH. HIM. he’s condescending, has a POOR attitude, acts entitled and is basically rude. I don’t know why he works in this industry if he doesn’t have customer service skills. He always acts like speaking to me is doing me a favor! I’m a tenant! Why are you so rude? Isn’t this your job? He was overly fake and nice when I came to see the property but now he clearly doesn’t give a f*ck. Leased signed baby. I’ll ask him, do you have a parking pass? He’ll say, no I don’t have any, looking like youre bothering him. I asked, not even for less than 24 hours, he says, with excessively dramatic hand gestures, I don’t know what to tell you I don’t have any. And with a VERY sassy attitude. You could simply say, I’m sorry we’ve ran out until next week. That’s ALL you have to say! When I left for 10 days my mailbox was opened and I went to ask why. He asks, well did you leave it open? Why the hell would I leave my box open? He says, well we’re not responsible. Even when I USED TO have packages sent here, I’d ask him for help since they just have a room piled with boxes and instead of helping me look through the mess, he’ll say we’re not responsible we hold your packages as courtesy. Mofo did I start blaming you? I simply asked for help for a package that my tracking number says has been delivered! I could go on. But this ish is long enough. But I’ll just say again, MY apartment is nice. I like my space. Neighbors are quite. Pool is nice. Gym is wack. But I like my space. It’s the things that management neglects that I don’t like and Eric’s poor attitude that pisses me off every time we interact.

I wanted to take a quick moment to add a review that might be useful for those who were in my situation.
I was on deployment and needed an apartment, I had lived at this complex when it was Padre Gardens a few years back, so alot of the issues many are addressing I was already familiar with. I knew the complex was older, knew the plumbing issues, (which mine were minor back then and have only been minor since), I knew that two of the buildings were pet friendly and therefore would have a smell and also knew that parking after 9pm was difficult and finally that game days were a little tough. However, all of that aside, I contacted thia complex while deployed and they literally helped me throufh every single aspect of moving in. Rent, deposit, contract, pictures, etc. I was able to do all of thus through email only and moved in the day after I returned. Ive lived in several places in san diego that were nicer, but also paid an arm and a leg. This is an apartment. With close living quarters in an older building, you will have plumbing issues, sound complaints and also rough parking. Would I say id live here forever? No, because I dont plan to spend my entire time in CA in any apartment. I will say that I contacted MANY other complexes and this one helped me out when everyone else wouldn’t. Ive had nothing but good experiences with their staff. As a matter of fact, my identity was stolen around the July time frame and when I talked to th e front office rhey were extremely helpful in allowing me to extend me rent until ny money was returned. Any maintenance ive needed done, it was done in a timely manner and the area worked in was left exactly as it was even though the maintenance crew were under my sink and had to pull out everything under their to fix the leak. Maybe this all sounds like «routine» good habits, but thats kind of the point. This complex is everything ive put into it and id recommend moving in.

Not the best apartment to live in. Probably not the worst either. The rent is relatively cheap compared to other apartments in the area.
Customer service here is hands down some of the worst I have ever experienced. The maintenance service has gotten better, but hasnt always been very good. I have waited for 3 – 4 days to get things fixed before… but like I said, its getting better.
The leasing office is hard to reach by phone, and they are often out of the office during their regular business hours. After attempting to contact them all day by phone, I stopped in the leasing office after work and the two leasing agents were gossiping about a boy… with a customer waiting in front of them! (poor customer service.)
Traffic in this area can be bad when anything is happening at Qualcomm.
I would not recommend this place.

Well for the price this place is great. We came from La Mirage up the hill and are happy to have some peace & quiet.
Not sure Bella Posta should call itself «luxury «.
When we first saw our upgraded apartment we noticed the paint peeling all over. The paint job on the walls was extremely sloppy as well. The cupboards in the kitchen look like whoever did them didn’t really care and just wanted to get it done with as little effort as possible.
Lisa is super nice, If you talk to anyone make sure it’s her.
ERIC. Instantly didn’t like him. Kind of an asshole. If management is reading this PLEASEEEEEEEEEEEEEEE REPLACE HIM! I guarantee there’s someone out there that can do a way better job!
It’s like he has never heard of good customer service. He’s always got this annoying diva attitude– ugh get over yourself! He goes back on what he says. I almost want to record every conversation with him so he can’t pretend he didn’t promise things when he actually did.
Maybe I’m being mean but he’s just one of those people that is so easy to hate. Eric is the reason I give this place 1 star.