Benefit Brow Bar at Macy’s

5 stars for Karen, my hidden gem! She is only there Monday and Tuesday, so do yourself a favor and book an appointment. Not only does she take her time to brow map you, she also explains everything shes going to do. My favorite part is the concealer after my brow and lip so I dont wall around looking all red.
Thanks Karen and see you at my next appointment!

So far the best place I can find in San Diego for my brows. When it comes to eyebrows I’m not too concerned on how much it is as long as they look good.
So it was last minute but Shyanne made me an appointment within an hour, it went by so fast so I was grateful she even scheduled me same day.
Last place I went to, the lady pretty much made my eyebrows half the size. Shyanne informed me that it’d take about 6 months to fully regrow but she still shaped them and made them look their best.
Looking in the mirror I’m very glad with how they turned out, don’t regret spending $ 21 for it. She also concealed the redness with awesome benefit products so I didn’t have that embarrassing red face walk going back home.
She even filled them out nicely without making them look too thick and they still felt natural to me. I’m going to keep following her tips she gave me and continue growing my eyebrows out to get the perfect ones I desire. Definitely recommend her, I’ll be coming back here.

Bella did the most amazing job, I was a little furry little beast and now I’m a cleaned up beast. Now I have all my sisters that will be going to Bella ! Thank you, great job

Alex At the UTC Benefit counter is the best! I always have so much fun and look forward to my appointments! She’s helped me get my brows looking so good! Thank you Alex!

They made a great effort to fit me in at the last minute.
Alex is their only brow specialist in the UTC location right now and she is very friendly and does a good job. The shape was nice, but a little more was taken off than I had expected, but I believe it was my fault for not specifying in the first place. She also did a good job to make sure it was a clean removal and as pain free during and after, as possible.
They ended the removal with some make-​up application for the brows, which I think is a very well-​rounded beauty experience.
I will be back, and this time, I will make an appointment!

I’ve been getting my eyebrows waxed at Brow Bar for over two years, and the service is usually excellent.
I went to get my free brow wax on my birthday but the girl had to reschedule me to this week, four days later. She said clearly it would be free, as there had not been room on my actualbirthday. When I arrived at my appointment, however, the girl looked at me like I was crazy and told me I could only have a free birthday wax during the week of my birthday. I told her I knew that, but I had been told an exception would be made because there was no room the day of. She acted like I was trying to pull one over on her.
I’m sure it was awkward for her as well, but I’d taken time out of my busy schedule to drive to UTC for the appointment, not to mention the whole thing was very embarrassing. Needless to say, I will not be going back for either free or paid eyebrow waxing.

Again, another bad experience. Stopped going to the eyebrow threading place in the same mall. Decided I would try the brow bar for waxing as I was leaving the mall. There was no line one person in the chair. I stopped sat in the empty seat sited for about 15 minutes, then the woman says, «oh are you just resting?» I’m thinking, who stops in the middle of the mall and rest in a waiting chair. So I said, «no, I’m waiting to have my brows lashed.» After 15 minutes of waiting, I’m then told that there is a waiting list… smh then she says,“I close at 6:40.” It was 4:00 pm
Macy’s, beware of poor employees. This happened Saturday 12 – 14 @5:00

I started my brow rehab with Mackenzie about 4 months ago and I am in love with the results!!! She does great work and at a reasonable price. I hadn’t gotten my brows waxed in ages and I was scared to get them waxed but I was pleased with my experience. I highly recommend getting your brows done with Mackenzie, she does amazing work!!!

I am so disappointed. I have been getting my brows done at random hole in the wall nail places for years but was referred to benefit for their «expertise and gentle wax» so i decided to give it a try. My brows look fantastic but, she burned my skin so bad that I haven’t been able to wear makeup. I have had neosporin on my lids all day and they still hurt. And on one eye t looks like she cut me or at least tore the skin. It’s bad. Bad bad bad. And so painful. I rebooked but will not be returning to the same lady. I might try a different benefit maybe but I would recommend not going to the UTC Macy’s benefit.
Ouch!

I Never EVER post, but just had to… I Have gone to the same eyebrow expert for the last 10 years, but just couldn’t make the drive to rancho bernardo (yes she’s that good) so I stopped in here quickly…
Not only was this girl disrespectful, but she sounded completely unprofessional, and kept telling me how she needed to hurry up so she could grab a snack… this was after the fact that I set up an appointment and showed up early so as not to waste her time!
THEN…the real kicker… she BURNT my eyebrow! AND took off part of it! It looked like a complete disaster. I had to wear cover up to hide the burn mark AND pencil in my brows… RIDICULOUS! Will never go back… Too bad this bella lady left

Bella was a 5 star. I really miss her and her amazing job. The new lady is absolutely ridiculous. She made me feel uncomfortable the entire time, insinuating several racist stereotypes and questioning me in a very invasive way all the whole doing my eyebrows. She’s rude and disrespectful to her customers, saying extremely offensive things to my sister and me. I will definitely not return to this brow bar as long as she works here. Come to think of it, I never even got her name. Instead of introducing herself she was busy interrogating me.

Bella is gone and the replacement girl is rude and has no customer service — have been going for 2 years and have recommended this place to lots of ppl but will be telling them all to avoid this place as well. They don’t keep track of appts so if you leave work and waste your lunch finding parking to go in dont be surprised if they say sorry don’t have you in the book (this is even after calling 2x to confirm time and date). All you get is a «sorry — you should have made sure they had your info right in the book». Ok sorry didn’t realize I need to do your job as well as pay $ 20 for the service…
I miss Bella who was amazing and kind and just a good person who was great at eyebrows and kept me going but I’m done with Benefit and will make sure I let everyone know this place is nothing without Bella

This was my first time here, I followed the reviews that everyone else left about Bella and made an appointment with her. She was ready for me the moment I stepped in as I as exactly on time as well. She was thoughtful and listened to my concerns.
It is a big shame that she will be leaving San Diego and moving too far away to come back to. Who will we San Diegians go to for brow correcting and grooming?

UPDATE: Bella is no longer there, so my review below does not apply to the rest of the Macy’s Benefit Brow Bar. It will be hard to replace Bella for sure. Moving back to threading now.
—-
I booked an appointment with Bella based on all the five star reviews on Unilocal… and I had to run online as soon as I got back to add yet another five star review for her!
The Benefit Brow Bar is located adjacent to the Benefit counter and high-​end purse section on the lower level of Macy’s in UTC. Her appointments were running a few minutes behind, which was fine because it gave me some time to peruse the fancy bags & shoes.
Bella started with a brow consultation, where she measured my brows and discussed a «game plan» for evening them out. Within a few minutes, she had waxed (painlessly) and cleaned up my brows to a perfect shape. She is a pro at what she does and I am grateful for all the Unilocal reviews for helping me find her.
After the brow wax, the girl at the Benefit Counter added some coverup and High Brow to make sure I was ready to go back to work sans redness. She was lovely, too, and not pushing me on buying cosmetics.
You will end up paying at the Benefit Cosmetics counter (part of Macys — so they take Macys gift cards — woo woo!), so remember to bring cash for Bella’s tip.
Thanks, Bella + benefit … see you in a few weeks! :)

Bella is awesome and sooooo nice! She did a really job on my eyelashes, too bad I don’t live in San Diego otherwise I’d go back to her all the time.

I went in with one eye brow and came out with two amazing ones :) BELLA is a true professional and i like to think of her as my brow artisan. The best part about her is her calming nature, inner beauty, and genuine care towards my brow insecurities. BELLA is pure magic. She is in UTC mall at Macy’s and is my GO TO GIRL. BOOM. winning! Thanks so much BELLA!

BELLA. HI BELLA!
The other reviews testify that Bella is a genius. I agree. Bella is a genius.
Backstory: I have (or now I guess used to have) this weird insecurity that my eyebrows were uneven. I no longer have this insecurity. Bella is such an artist and such a sweetheart. She is SO GOOD to her clients, so sweet, she REMEMBERS the things you talk about even though you only see her every couple of months (or so), and she does a GREAT job.
Something I really appreciate is that she not only does an AMAZING job on your brows, but she also treats you so well. She is great to talk to and makes the experience seriously enjoyable.
I will only go to Bella now because my eyebrows look fantastic and nobody will treat me as well as she does.

Bella is awesome! My brows were a disaster before I found her. They grow in different shapes but she manages to even them out and make them look great. She gets the perfect shape. I am a fan!
Overall, the UTC location is MUCH better than Fashion Valley. I got a really bad wax at Fashion Valley that Bella had to fix for me (over a couple of appointments).

I was lost when my amazing brow girl moved away. then I found Bella! She is just as amazing! So sweet, so nice and most importantly she is the BEST at shaping and maintaining eyebrows! Also, I always broke out when I got waxed, not with Bella! Now my brows are fab without the breakout to follow! Happy camper here!

I love Benefit, but more than anything I love this Benefit counter… I don’t care where I am, I drive 30 min to get to my girls because nobody will ever be more knowledgable, sweet and amazing like Peaches and Bella.
Bella is an artist, made my crazy brows look like something out of a magazine. And Peaches, you can spot her a mile away, with a great smile and that sassy attitude.
The always have time for me no matter what they are doing.
A team that if ever separated, I will follow them where ever…
LOVE YOU GIRLS keep up the amazing work!!!