BirdSmart

If you’re thinking of buying a CAGE, DO NOT get it through these ding dongs.
I came in on April 1^st (maybe thats why I had a bad experience #aprilfoolsday)to order a cage. They told me it would arrive April 11^th, which was only 10 days away. Obviously I was excited.
I called on April 11^th to see if the cage came in and the lady on the phone said no, however it would be there on April 12^th no matter what.
April 12^th comes, I go to the store to pick up my cage that was «going to be there no matter what» and it wasn’t there. Something about someone being sick. I cant quite remember the excuse they used. They said it would be in this time NO MATTER WHAT (ha.) the next day (the 13^th).
I show up on April 13^th, the next day, hoping for a cage that was going to be there no matter what and guess what. No cage. These idiots had not only lost my order, but they couldnt even find the receipt that I had already paid for this cage?! I asked for the owner (Apparently some ding dong named Jenny) to call me the next day and after 3 days, I hadnt heard from the owner.
So after being fed up with these unprofessional bird breeders (which I dont think they should be) I came in to get a refund. The lady who helped me was nice, just an employee, but she had said «Oh, Jenny had told me the last time you had talked to us you were going to wait.» Oh good. Now the owner is not only making things up, but didnt even call me to even discuss this whole matter.
Long story short, I wouldnt support this business as far as I could throw it.
At the end of the day it was a cage. That’s it. Just a cage and they couldnt get that right.
Good luck every one out there that attempts to work with these unorganized people.

I bought a parakeet from them 2 wks ago. I wasn’t real satisfied with him and so I took him back to ask them some questions. Their return policy is 1 wk, so I knew they wouldn’t let me return him. I live very far from them and didn’t get back till the 13^th day. After conversations with them, the owner was gracious enough to my surprise to offer me a calmer bird. I have been so thrilled with my new little Keet. They really are kind and truly want your experience to be 100% satisfied… and I am. Thanks so much. p. s. They sale long Organic Millet very cheap
(3@$ 1.99). Organic millet is a blond color. If your’s is medium brown in color it’s not organic, so stop by and hand pick yours from a huge tub! Your bird will love it, too.
On my 1^st visit I took my daughter and my 2 granddaughters and they fell in love with the sweetest Love Bird. They bought her and named her Kiwi. She attached to the family immediately. She loves all 4 of them and she is so funny. When she sees a phone in their hand, she walks down their arm and pecks on their fingers till they put their phone up. Wow, that’s amazing as who else can get their kids to do that? LOL Kiwi wants full attention. Everytime I stop by she is walking around on someone’s shoulder. She has really brought the family closer. They adore her and she adores them. Within 1 day she was picking up the repetitive noises they were making for her. That delighted them. Birdsmart was so helpful to both of our families. I know my daughter’s family would give a «5 Star» too.

For Clairemont, this bird shop is the best. The people working here are friendly and approachable. They sell your standard bird supplies. Parking is easy and they do have a variety of birds on display.
They have a nursery and you are allowed to handle the (adult) birds, if you ask an employee to help you. Bird prices range between $ 20 and 5k. The larger birds looked a bit tore back– the African grays and the macaws. Normally these birds are the super stars because they are such amazing, beautiful birds to see up close. These birds looked stressed and unhappy.
The lovebirds were my favorite and they also have a really cool exotic looking bird, that resembles a toucan.
I would not recommend buying a bird from the shop, but maybe stop by if all you need is some birdseed.

This is truly the best Bird Store I have seen in San Diego. These folks truly care both about their birds and the people that come in to just browse, visit, suddenly fall in love with and take home a wonderful, happy and healthy pet. I am also impressed with the cleanliness of the store. This is not to cast dispersion on the other bird stores in San Diego, I am just very glad that BirdSmart is here
They have quite a number of hand raised birds of several species that will be wonderful pets for those fortunate enough to take one home.
My friend took me in there because she wanted to replace a Green Cheeked Conure who passed away due to an accident. She found a baby a few days old and fell in love. The staff was hand raising it as they do for many of the birds they have, Her Conure is the cutest, friendliest, most wonderful little fellow. The price was very reasonable.
Sadly — LOL — my going with her, I am now the very proud daddy of the most gorgeous, friendly, cuddly Love Bird the world has ever known. And, AND, it is all her fault.
Thank you BirdSmart for having the best and most friendly staff and the tamest and most beautiful birds in San Diego.
A quick comment on Robert W’s very negative post. He is correct at that date and time. However, notice the date of his post and the dates of all of the very positive posts since his post. He is speaking of BirdSmart when it was under a different ownership. If you notice all of the other extremely positive comments, these have been written later, after the shop was purchsed, totally cleaned up under new ownership. Just an FYI so those of you reading this understand there was a before, and then there is an After.

Bought my turquoise conure from here.
The staff is really nice and helpful. The birds seem very happy standing on the perches outside of the cages. The nursery always has a good selection of babies! Once you purchase a bird here you get free wing trimmings and nail clippings at birdsmart!

I absolutely love visiting this store. The staff is very friendly, informative, and welcoming to visitors. Some other shops are not open to letting people interact with their birds unless they are going to buy them that day, not here. They are great.
They have a wide variety of birds that is constantly changing. There are usually lots of cute babies to look at in their nursery!
Can’t say anything about their food or toys, but their customer service and array of birds is great.
Check them out!

Best bird store! Great customer service and great selection of everything too. Awesome place!

Went here for the first time a few weeks ago. A little overwhelming. The staff was so informative, and just overall pleasant to chat with. Seriously amazing customer service! I learned so much about birds and overcame my fear and held a few. I went with friends who were shopping for toys for their personal birds, and I tagged along! Glad I did, I will be purchasing a bird in the near future :)

If you’re looking for toys, this place is alright. I’ve purchased bags of seeds littered with bugs before they were opened… If you’re buying birds, be wary and get them checked by a vet immediately. I’ve purchased 3 hand tamed budgies from here and 2 of them were ill. Brought them to the vet numerous times but they died within 2 months. Facilities are dirty and the birds are kept in close quarters, its a disease factory. Birds are not vet certified before they’re sold.

Store expanded, boarding now upstairs. second room mainly for feed. Great selection of everything you need to care for your bird!

If you are owned by a parrot or are craving to be owned by a parrot, this is the place for you. Nice friendly staff who really do care. It is worth the drive if you are close by or far away. Clean store, nice selection of food and toys. I wish we had a store like this closer to us… I really enjoyed seeing the selection of birds there, from little to big…

Best bird store in town. The birds are out every day on stands. They have boarding for cheap if you go on vacation. Do grooming by hand (clips. And files) not with a harsh potentially dangerous dremmel like omars does. They have all the food imaginable for your birds and cages alike. Tons of toys and birds to choose from. And they offer a layaway option to help you afford your new family friend.

This place is awesome. My boyfirend and I decided that we wanted to include a Blue and Gold Macaw as an addition to our family. We started looking in Orange County because we live out here and went to five bird stores, we couldn’t find the perfect fit. (By perfect fit, I mean the perfect bird, clean and caring bird store, etc). We decided to extend our search in San Diego. We went to one other store prior to Birdsmart. We walked in, they greeted us and we instantly felt welcomed. The store is exceptionally clean, the crew who helped us (Lorna, Ed and the other two other gentlemen) were beyond amazing. Really nice and kind… it also made us feel good to see the interaction they had with the birds. Ed told us «Birds are like chips, once you have one you’ll want more.» If thats the case You’ll be seeing us again, for sure!

I absolutely love this store. The owners are very nice and big bird lovers, which is great. They usually have an awesome selection of birds, my favorites include the cocktails and parrotlets. The staff here is awesome. By far, one of the best Bird stores in all of San Diego.

The shop itself is a big improvement from the past but the new owner was absolutely rude. I was talking to a man about looking into buying a new cage, when he told me he had one for sale. So we were talking for a minute about his cage when the owner made it a point to call us out and tell us if we weren’t buying anothing to get out. Completely unprofessional and rude. Last time I’m coming here.

Best bird selection and lots of bird supplies. You can watch them feeding the baby birds. I would recommend getting a bird here. I love this store.

I absolutely love this shop. Family owned and run. Amazing customer service as well. The selection of birds is very impressive. Sometimes I come here just to play with the birds. A family member recently purchased two Cockatiels from Bird Smart and is very satisfied.

This place is perfect! They have great customer service and love what they do! The owner Ed, has a way with all the birds and is very friendly and knowledgable as well as his staff! My goffin cockatoo is happy there and my future goffin is quite the sweetheart! They help answer all questions and concerns for all bird owners (especially first time owners such as myself) :) Y’ALL ARE AMAZING!

I brought my bird here because we got evacuated from our home during the San Marcos Fire.
What a group of wonderful and caring people!
Not only that, but the gentleman at the cash register owns a Molluccan cockatoo. He gave me some tips on how to help my Molluccan stop plucking. And although I’ve owned my bird for 24 years, he just started plucking about 2 years ago and I thought I had tried everything.
He suggested that I do some things that I had not thought of or read about before, and I’m going to start using his suggestions right away.
To top that off, my bird was there from Wednesday through Saturday, and they only charged me 3 dollars because I was evacuated. That’s right, you read that right, only three dollars.
Normally, they charge $ 10 a day. But they don’t apparently normally charge you for the day you drop your bird off.
Not only are they helpful, but they’re also extremely nice!
I will definitely go back there again and again and again!

WOW, top-​notch customer service. Quick, friendly and lots of bird seed options. Awesome!