Brows Shaping Salon

I never write Unilocal reviews but after yesterday I felt the need to write one. I had such a horrible experience they ruined my eyebrows. One of the eyebrows is not only thinner but also half the the length of the other one. She then tried to fix it and cut a part of the front making it worse.

When I came in the lady was on a video chat, she asked me to sit and started to do my eyebrows without asking me what I wanted. She threaded my eyebrows very harshly and finished in about 1 minute. When I got back to the car I realized I had little rashes.
The gave my brows a nice shape though

I am so pissed off right now! I can’t even remember the name of the lady who did my eyebrows. My eyebrows have no shape to them at all. I look like I’m constantly frowning. Not only that. Somehow she managed to put a bald spot! I went back to her to have her fix them but she was just making them worse. I was afraid I’d have no eyebrows once I left. I WILL NEVER GO BACK THERE AGAIN!

Horrible experience. Been here 3 times and it’s a hit or miss with this shop. I must say, last week was the last time I’ll ever use this place. They ruined my eyebrows, made them thinner than usual and one eye brow is thicker than the other. Complained to the lady, and she tried to say that «That’s how they clean up» when really, I came to this location a month and a half ago and the lady cleaned them up pretty fine.
I wouldn’t recommend this place to anyone. Horrible service!

i tried this place again. I have tried it the 3 times. The first time was good. The second time she rushed and left hairs there and they were uneven. The third time was terrible! I’m currently panicking that my eyebrows are very uneven. One is almost straight and short. The other is has a high arch and longer than the second. Not sure how I’m going to fix it or just suck it up and wait for hairs to grow back. I will never go back! I have waited approximately 3 weeks between visits. So I guess in 3 weeks I will go back to waxing.

I used to love this place and come often but they have just gotten pretty bad. They act like they don’t care, finish fast, and leave cuts. This was my go to place but clearly they finish quick and are careless, even left one eyebrow thinner than the other, extremely obvious too. I have scarce hair which makes it worse that they made it so thin.

If this is one next to Torrid then I had a great experience. She shaped my brows and took take of my lip as well. The tech also colored in my brow. She was gentle as gentle could be with threading. Definitely will be back.

Behnoush is the brow shaping technician to see! I love her personality and primarily her work. I get what I ask for from her and if it’s a shape that can not be executed based on what kind of brows you have — she will let you know to ensure brow happiness. It’s her goal to clean up your brows and make you look great. If trying a new brow shape is what you’re interested in – I would consult with her. I have no complaints with her. You won’t be disappointed. Happy customer for several years. Remember her name, Behnoush!

Thank goodness! I was in such a hurry running errands; Ana took me right away and threaded my whole face so quickly and almost painlessly. I totally didn’t even mind the fact that it was done outdoors in the booth although she informed me that the store will reopen soon. It will be next to Torrid FYI.

I have zero complaints about this place. Convenient, fast, & inexpensive ! This is my go-​to spot,
First off, the service is great. I don’t understand why people are complaining. I have been to this location as well as the one in downtown, and they have always been friendly with me. I don’t ever expect them to have a full on conversation with me, and yet they do. Reviews on here are saying the ladies don’t talk and aren’t nice, but I mean, if you’re looking for top notch service and a lady who’ll have a convo with you, go to Nordstrom’s and pay $ 30 if that’s what you’re looking for. But like I said, the ladies are always very pleasant with me whenever I go.
I’ve never gotten any sort of irritation or cuts but I do get redness, but that’s not the lady’s fault, its just what happens to me (and everyone I know) every time I get my eyebrows threaded or waxed. My eyebrows always end up looking great. I always make sure to tell them I don’t like them too thin, they listen, and my eyebrows always end up coming out the way I want them.
Thanks Ladies!

This place is awesome! I go get my eyebrows threaded here during my lunch break whenever it’s time. They are very nice, quick, and do a GREAT job at it. You just tell the nice ladies what shape you want and they do it. I have never gotten any redness or irritation after. They also have a Customer Rewards Program, get five sets of eyebrows done and the 6^th is FREE. My next visit is free! :)
Thank you ladies at Brows Shaping Salon!!!

I wish I could take that one star away! I actually came here for a year. I was desperate– it was super close to where I lived and I just wanted clean brows at that point. Nobody ever talked to me. Just threaded the brows and were done. I had to ask them to cut more, etc, numerous times. Then the straw finally broke the camel’s back. The lady working on my brows said, «You’re missing eyebrows.» I’m like, «What?» I look in the mirror and the middle of my left eyebrow is practically missing! She tried to imply I walked in like that! I was so mad– I told her she did that and don’t lie! She denied it. I paid and walked out never to come back. It was basically her word against mine and I didn’t have solid proof. It’s not like I took a time stamped pic right before I went in. I just filled my brows with powder for a few months until it grew back. I had a picture of my awful eyebrow on my old phone– I wish I still had it so I could post it. DO NOT come here!!! Beware!!!

I’ve been here more often than any other eyebrow place in San Diego. I mean, that’s probably because their location is so conveniently close, but either way — if they were bad I wouldn’t have gone back so many times.
The service is usually good, though there’s been a few times where I felt like the lady didn’t really care about my requests for what I wanted my eyebrows to look like. The other times, the person I got has been nice.
However: if you like your eyebrows to be thick, tell them! Otherwise they might over-​thread. I’ve heard from multiple people that they have had a tendency to do that.

They are now located in one of the booths at mission valley mall in front of their old store. They also have a new name BROW SPA. All of the original employees are still there.
I was very skeptical of this place since they have such low ratings but I didn’t have enough time to drive up Mira Mesa or scripps and my eyebrows needed to get done ASAP. I wouldn’t say I’m a picky person but the lady I had was horrible! (Blonde hair or blonde highlights) I’ve NEVER had anyone finished so quick (less than 3 minutes) or hurt me so damn bad. She didn’t get all my hairs and one eyebrow was longer than the other! One thing I told her before we started was DONT CUT ME! Then she proceed to say I’ve been doing this for 20+ years I don’t cut people. Guess what she did? The B**** cut me! I know it happens but if she would’ve slowed down took her time my cut wouldn’t be so bad. Stay away! It seems like they cut people a lot (from other reviews) go to grace threading or Dolly’s!

The only reason I came in was cause I had a free service after coming 6 times before lol. I was not sure if I should get them done after I got a cut. So I still decided to go cause it was free… they looked amazing but again the lady cut me. It was a small cut but after she rub alcohol, I wanted to cry. I’m a little complicated. I like the results but the pain and possible scars are not worth it.

Things that stood out
Service: 4
Sanitation: 3.5
Price: 4
The lady was fast and efficient. I loved that she didn’t put the string in her mouth like other shops I’ve been to. However, she also didn’t do the extras like the other shops I’ve been to. It was $ 13 for eyebrows.
I’d go back!

I’ve come here a few times and I think they do a pretty decent job on eyebrows, but today I decided to get my upper lip and chin threaded… I’m a little self conscious about having ANY hair there. I usually wax my lip. While she did remove all the hair and did a good job on my eyebrows, my chin was shredded.

Frequent buyer punch card for eyebrow threading earns a free eyebrow threading after 6 visits.
It’s pricier for some of the services here. I’m lazy with my appearance and normally don’t come until my brows are fully grown-​in again but it hurts way less if you come in before that (obviously). I also get my upper lip and sideburns done here.
Different ladies = different amounts of pain. Some make me feel just a little discomfort while others make it feel like rug burn. I grit my teeth every time… it hurts that bad. Despite the varying levels of pain, I’ve ⁹⁄₁₀ times liked the shape my eyebrows become much more than other place I’ve gone to.

Ripped out skin on one eyebrow so bad it will cause scarring. No response from management. Never had this issue at the El Cajon store.

Very pricey! I literally wait until my eyebrows start turning into a unibrow to come here, otherwise I’d break the bank. I’ve noticed in general San Diego eye brow threading is pretty expensive compared to other cities like Las Vegas and Los Angeles where $ 10 is pretty much standard and you can even find a few places that will do it for $ 7 or $ 8. I wonder it it is because there are so many more places offering it in those cities that they’re pricing has to be competitive, as opposed to here. It’s probably also due to the rent of the facilities being higher in San Diego.
Anyway, these guys are not the best I’ve ever had, but I’d like to think I already have a pretty good natural shape to my brows, so all I ever need is a «clean-​up» and it’s kinda hard to mess that up. The main reason I return is because their business hours are very convenient for me, they are open later than most eyebrow places and the location is also convenient for me being that I work down the street. Another thing I like is their stamp cards. After so many visits you receive a complimentary eyebrow thread, which believe me, I have taken full advantage of!