Cabinets To Go

I really enjoyed my experience with cabinets to go. I worked with Brian who was very helpful and quick at responding to my emails and phone calls.
I was able to go into their show room and see firsthand the cabinets that I selected and ordered. I requested to receive the cabinets in 2 weeks and they arrived On Time! Putting the cabinets together is super easy and great for DIY generation! The quality of the cabinets are excellent especially for the price. Solid wood fronts and doors and the boxes are made out of strong plywood not ‘cheep particleboard’.
I would recommend cabinets to go to anyone looking for great quality at a inexpensive price!
I made a mistake on one of the cabinets I ordered and they were able to reorder and swap it for free. Great customer service!

We went on Saturday morning with a cabinet door in hand and a slab of granite, looking to add more cabinets to match. There was a thin build, dark-​haired Olive Oyl looking woman sitting at the desk helping a couple. She did not acknowledge us when we walked in. We weren’t expecting a fan faire — but a smile and a «I’ll be with you soon» would have been sufficient. Instead, she ignored us as we waited and looked around for 15 – 20 minutes at what look to be like cheap quality basic cabinets (think Ikea and expect to replace them in a few years). The last straw came when the phone rang and she proceeded to help the caller while the couple sat waiting patiently. We did not get any service in person, but someone on the phone did. Cabinets to Go — no thanks, we took our Money to Go.

The reason I went to this business (I use the term loosely) is because they had cabinets «in stock» and I was on a time line with my contractor. All I ordered was a vanity for the bathroom. It was supposed to come into the showroom within a week. I tried calling and calling and calling but the store NEVER picked up the phone. I was redirected to the nation customer «care» (I also use the term loosely) department. They tried reaching the store as well, to no avail. FINALLY, just before closing, someone called and said my cabinet was in. Good thing they are open on Saturdays as I went to pick it up the next day.
My contractor put it together within 2 days and OMG — there was a piece missing. In fact, Cabinets to Go KNEW this piece was on back order but neglected to tell us. After many phone calls to the national number (the store rarely picks up the phone) I was told that the missing piece would be on the truck the following Friday (now 2 weeks after ordering the «in stock» vanity).
I called several times during the week to make sure that the piece would indeed be on the truck for the next delivery. The national number told me they had no idea and that I need to talk to the store. I explained that generally only one person is in the store and when a customer walks in, the phones are not answered, virtually making them closed for anyone who phones. After many frustrating calls, I finally spoke to a sales associate. He assured me that my piece would be delivered but he was going to «double check» and call me back that day. Did he call you? That is how he called me.
So delivery day came and I phoned the store yet again to make sure I could come and retrieve my piece. They were just checking in the pieces and would call me back shortly to let me know. Needless to say, I NEVER received a call.
Fast forward to Saturday… I called and OMG — the piece did NOT arrive. There were 200 pieces in the warehouse but they had ALL come in damaged!!! (the prices are not THAT cheap that this should happen). So now the apologetic sales person said it would come in NEXT week. I explained that my contractor would be gone by then and that the floor could not be installed until the cabinet had been completed. She said she was sorry. What good does that do me, I asked. Just then a customer came into the show room so she had to quickly put me off and tend to the warm body in front of her. She promised to see if there was a larger piece that could be cut that she could send me. I asked her when I would hear back from her. She sputtered that she would TRY to get back to me that day before closing.
Here I now sit, foaming at the mouth waiting and waiting for these so called business people to do what they promised. I am frustrated beyond belief. Please beware of doing business with this place unless you have endless amounts of time and patience.

Awesome, bought my whole kitchen here. Decent prices, decent quality, definitely better than the bigger companies like home depot, etc. For the cabinets

We had a horrible experience with them. We ordered cabinets that looked amazing in the showroom. It took months to get them and when we did they were in bad shape. Very poorly made. They were falling apart, paint job was uneven, bumps and scratches, layers of wood falling apart, wrong items and parts missing. I can go on and on about the damage and quality. I called the store and they asked me to send pictures and I did. Then they said they can replace them within a couple of weeks but by that time we had been without a kitchen for at least 9 weeks. I opened a claim but they said they had to take it back and bring me a new one. We had a contractor cancel on us because «cabinets to go» did not get them to us on time. We had to install the damaged ones or have my family of 6 continue eating food made with our camping gear in the garage. We ended up getting a discount but not until they heard me cry and tell them that they had robbed us. I’ve had them up for a few months and some of the drawers and doors are starting to get stuck. The hinges are wiggling and some of the doors that are supposed to be slow close are slamming. We have no way of purchasing new cabinets or paying a contractor, so we have no choice but to hope they don’t fall apart. Yes, they say there is a lifetime warranty but for what? Another set of low quality cabinets and a contractor fee, no thanks. I don’t usually write negative reviews but I’m trying to prevent another family from going through what we went through.

Initial service was excellent. When my order came in I was given a call to pick up my bath vanity. They joyfully loaded the vanity for me. There was an issue with the cabinet that was eventually resolved. The cabinet seems of good quality and solid.

Fast, professional, and significant savings. I had 95% of my order within 2 weeks of ordering and the rest within 6 weeks for special order items. They designed my kitchen then came out to double check my measurements to ensure i could fit what i planned to order. I had 2 items with minor blemishes after shipment and both items were replaced with only a picture and email/phonecall…no issues or problems.
I was a bit cautious when ordering cabinets from these guys because of negative Unilocal reviews. My cautions was unwarranted as they were always helpful when I asked.
It is imperative that you know how to install cabinets before undertaking such a large job. They are very helpful but make sure that you do not bite off more than you can chew and take on too much project.
They saved me thousands of dollars and I actually have better cabinets made of a superior hardwood than what the big box stores had to offer.
Pro tip: get cabinets when they have one of their larger sales or specials.

Went to Cabinets to Go because they had some great deals advertised on Craigslist. What we came for had already been sold but they worked really hard to put together cabinets that not only gave us what we want but at a fabulous price. These guys really care about the customer! I highly recommend them.

We did business with this company and it was just a mess. communication and just the fact that the details of our order could not be completed. The issues of just making sure our deliveries were done on time and our order was not correct over and over again. Too many errors and no dependability. This place is a no go. No a go go.

OK prices but they do not care about what you get and if is going to be functional on your kitchen or bathroom. They just want to sell their stuff

The prices are appealing, but I would rather go to a company I find to be more reputable and customer service oriented. The store manager did the design for my kitchen but did not take responsibility when a drawer was blocked by the stove, even though I provided the stove dimensions beforehand. He refused to provide a smaller drawer to correct the mistake even though I had already spent thousands of dollars. I called the «customer service» number to get the situation resolved. The person on the phone apologized and said he’d have someone get back to me on Monday. That was more than a month ago, and I have still not heard from them. I wish I would have saved myself the headache and gone somewhere else.