Cafe Hielo

So right after eating at Kogi. I had a sweet tooth. Don’t judge. Yes I ate AYCE and came straight here. Problem with that fellow Unilocaler??? ANYWAY.
This place is super clean and has this cool modern vibe. Awesome music playing. They were totally down with me getting a to go order.
They were fast with making my order and so nice to me. But I just wasn’t a fan of the shaved ice thing. It’s a neat concept. It just didn’t taste that good to me. I also think it’s a little pricey for what it is. But don’t let me stop you.

Nice place to grab dessert when you have a sweet tooth!
Cute and spacious dessert place. Came in to get some shaved snow ice (I think that’s what it’s called lol) and I got the one with strawberries and condensed milk! The guy that made it was really nice and gave us suggestions on what’s popular.
The ice here is a lot different than what I normally have. It’s like eating snow! Pretty cool. And they give you an abundant amount of fresh strawberries and I like how they don’t put too much condensed milk and strawberry flavoring. It was perfect sharing with my daughter since I don’t want her eating too much sweets.
Nice and tidy place. I will have to come back to try out other desserts!

I came here with my friend for dessert, she had a bogo coupon that she found online to use, which was great because if she didn’t I think that this place is a bit pricey.
This location is way less busy than the other one on clairemont mesa, which is nice because its easy to find a seat and you also get served quicker as well. We ordered the shave iced with toppings we got the tiramisu one, and the cheesecake with Berries.
These are great desserts because they are very light, cool, and fluffy. I love these kind of desserts since they are healthier than ice cream but still satisfy my sweet tooth. They have a great selection of smoothies to choose from as well! The interior is super cute, and reminds me of a candy shop from a kpop video.
Great place to hang out and relax after dinner.

Came at 4:30 on a Wednesday and it was closed. No signs or anything on the door. The level of unprofessionalism is too real. I really wanted to try this place.

Was this amazing? Nope.
Was this horrible? Nope.
Pretty run-​of-​the-​mill in my opinion.
+1: board games to play while you devour your ice as well as great service on the day we visited
–1: the ice was interesting (i think they use milk to make it) but was pretty lackluster in terms of flavor.
Overall: this was such a quick visit I didn’t really have time to make an opinion. Will try other ice places nearby before making a comeback here.

The shaved Ice is soft and fluffy. If I could I would’ve made a Snow Angel in my Hielo cup! They’ve got WiFi and got K-​Pop on TV. Nice chill spot. I went with an intro to Hielo and got a My Hielo where you choose 2 – 3 toppings. Mixed berry, chocolate shavings and Mochi in a huge cup.

Great atmosphere and nice staff. I got the oreo snowman and it was very tasty. A little overpriced in my opinion but its fun for every once in a while.

This is my first time being at this location, but it’s as good as the other locations. This location is a lot more spacious, so it’s a good location to come if you have a group.

This location is so much better than the original. When I went here there was only one person working. He took a while but he was still way faster than the 3 employees working at the original location. I think where this new location is at, is weird. And parking does suck. But the quality of our ice was so much better! I feel like at the original location we need the extra condensed milk and even more to have some flavor on our ice. here we didn’t even need the condensed milk because the ice to fruit syrup ratio was spot on. I also like that they offer little styrofoam bowls so that you can split the ice cups with friends and it’s so much easier to eat it! also, this location has more seating area and it’s spacious! I think this will definitely be my new go to location.

I am not much of a shave ice kinda gal ever since I went to Iceskimo, but the oreo cookie cheesecake concoction that Dan (staff) made was AMAAAZING. Friendly and fast customer service. This café is very cute and I loved their music playlist. Definitely coming back to this location.

The other location (on Clairemont Mesa) was busy and packed. There was no seating available inside or outside… a huge contrast to the other night (when it was empty).
The cashier said he had about 7 orders to finish (we would be #8) and it might take up to 30 minutes to get our order out to us. He recommended we drive down the street just a few miles to their new location on Kearny Villa Road. So we did just that.
The new (secondary) location is in between Denny’s and Shogun and is right next door to Kogi BBQ. Parking wasn’t too bad. They have plenty of street parking.
The worker from the Clairemont Mesa location was right. There was no wait here. We were greeted upon entering and the nice lady asked us if we had questions (we didn’t) and took our order.
This place has a bunch of games: Connect 4, Uno, Jenga, and more. As my god daughter set up our Jenga game, I looked around and took a few pictures. We got our dessert soon after.
No television here (yet?) and unsure if they’ll get one. Maroon 5 CD was on loop though (it seemed like the same song). Good if you’re a fan… but I can only tolerate so much before feeling like I want to stab out my eardrums.
Dessert was just as good as the other (Clairemont Mesa) location. The Oreo Snowman bowl was a little rich, but I imagine that’s why they have self serve water at all these dessert places.
We had a good time here eating our dessert and playing some games. We will definitely come back to this location.