Haven’t been here in YEARS. Slow drive thru service even though there was only one car ahead. Burger looked pitiful and lacked any flavor, I picked the onion rings off because they smelled like they were cooked in old oil and were limp. fries were ok but the container was half empty. Some sketchy people standing around the restaurant as well. One lady stood behind my car, not sure if she was ordering next on foot but it was weird. She keeps looking around, walking away, and coming back. I came here as a last resort, Sonics grill wasn’t working :(
Kevin E.
Rating des Ortes: 3 San Diego, CA
Start with… DONEGOINTOTHEDININGROOM! You will not have an enjoyable experience. That being said I only use the drive thru, and the quality and service is as you would expect from Carl’s jr. But they really need to hire security about the people lurking around the dining room. I didn’t feel safe at all.
Eric S.
Rating des Ortes: 2 Chula Vista, San Diego, CA
I have been here many times but the service is just getting worse… Slow people. Just slow and Lazy!!! I like carls jr but these people need some major training
David R.
Rating des Ortes: 1 San Diego, CA
Well Hello Unilocalers… Should I start by saying how HORRIBLE service this Carl’s Jr has. Here’s the story yesterday September 25 – 2015 around 8.30am I walk into this restaurant craving a hamburger, I was greeted by a young girl wich she totally was rude off the bat with her attitude in taking my order. I order my hamburger, paid and got my number when to take a seat, and 8 minutes after magically received a burro! How this happened I have no idea… Well I get up and and talk to the young girl explaining I received the wrong order nicely, she then tells me to wait and goes to the back brings back the manager… Great…I then explain to the manager what has happen. And with an attitude tells me she doesn’t understand what I want??? Are you kidding me!!! I then reply and I quote«All I want is my hamburger I order»…she then walks aways orders my hamburger and comes back and tells me that’s more money than what I paid for!!! Wow… My patients @ this point are boiling she then tells me to go have a seat… and sadly they took 25 minutes to bring back my hamburger i originally had order… the owner of this restaurant should paid more attention who his hiring because apparently this people don’t give a crap about your order which they also throw in their bonus which is taking their sweet time to correct your order… But i did learn something from this experience which is when they mess up your order ask for your money back… and walk away and don’t ever eat @ that location… as simple as that. sorry to say this but i really hate this place for the people that work there… well Unilocalers i hope you guys back me up in this one and don’t eat anymore @ this location… Thank you lady’s and gentleman for taking your time to read my review… lol
Joe H.
Rating des Ortes: 3 San Diego, CA
Bacon western cheeseburgers are the best burger ever. This specific Carls Jr seems to attract a lot of homeless people for some reason. ALso there seemed to be a lot of flies in the restaurant… which seems weird because at home, 5 minutes away the doors are open all the time and we still don’t get any flies. They’re really fast with your order which is obviously always a plus. I’ve only been here twice though but it’s your pretty standard Carls Jr. Experiene, oh and the drive through is open 24 hours.
Ehrich W.
Rating des Ortes: 1 San Diego, CA
Feces and Prostitution: These were the two main portions served at Carl’s Jr. tonight. Long story short, I have not had such a bad fast-food«restaurant» experience for at least 20 years. If Unilocal made it possible to rate businesses on a negative scale, this place would get minus two(–2) stars at the very most. Feces: After my girlfriend and I placed our order, I had to use the men’s room, so I went to the front counter to get the magical golden token that’s supposed to prevent riffraff from entering. Looks like the magic wasn’t working tonight. An older homeless man went into the bathroom before me, so I had to wait for at least 15 minutes before he came out and I could enter. My girlfriend said he was probably taking a sponge bath or something. I regret to report that it turned out to be «something” – something like wiping his butt and leaving pieces and smudges of his brown treasure on the floor in front of the toilet and on TOP of the toilet itself. He was also kind enough to leave a few bonus pieces of used toilet paper on the floor. While I don’t categorize most homeless people as riffraff, this guy certainly did all he could to perpetuate negative perceptions of the homeless. Why Carl’s Jr. lets guys like him use the bathroom is beyond me. And let me clarify something for anyone who thinks I’m a bigot: It’s not about me not wanting the homeless to use the same bathroom as me. It’s about having a sanitary environment in a food establishment. Not only did the guy create an E. coli-filled mess in the bathroom, but he also tracked it into the restaurant itself, then hung out as he ate his meal. What would the health department say about that? Trust me, I plan to find out. Prostitution: From the moment we arrived to about 10 minutes before we left, there were two shady people on the premises: a tall, lanky, clad-in-black black dude sporting a cheap fedora accompanied by a tall, athletic(almost masculine), weatherworn black woman wearing skintight short-shorts and a top that strangled boobs longing to be free. We first saw them(the whore and her pimp, not just the boobs) when driving into the parking lot. The guy was standing next to a parked car with someone else in it, and the girl looked as if she had just stepped out of the vehicle. The car drove off, and the two people went inside and stood near the bathroom for about 20 minutes. While there, the guy took a photo of the girl with his iPad and possibly emailed it to someone. A minute or so later, the guy looked down at his phone and kind of shook his head, and the girl started to bellyache or cry. Several minutes later, the guy and girl left Carl’s Jr. and headed for a parked car in the lot. Someone was inside of it, and the girl got in and closed the door. The guy stood outside the car looking into it while taking photos or a video with his iPad. This went on for about 10 or 12 minutes, then the guy got into the car with the others and drove off. Keep in mind that El Cajon Blvd. is known for prostitution, so I don’t think I was being paranoid while interpreting the goings-on at Carl’s Jr. Honestly, I would have no problem if prostitution were legal because what people do in their own bedrooms is none of anyone’s business. But when prostitutes and their pimps use a fast-food place to conduct business, or otherwise make what should be private public, I’ll have something negative to say about it. As for Carl’s Jr., the manager on duty told me they call the police when they suspect a prostitute is on their property, but the prostitutes and their pimps always leave before the cops arrive. Conclusion: I do not recommend eating at this Carl’s Jr. You can loosely refer to what they sell as «food,» but I kick myself every time I eat there because 1. The«food» there is never worth eating, 2. The environment is, quite simply, GROSS, and 3. The neighborhood(somewhere between Normal Heights and North Park) is run down and depressing. And after tonight’s experience, I will absolutely, positively, never eat there again.
Ashley Z.
Rating des Ortes: 3 San Diego, CA
It’s fast food and nothing fancy. The drive thru at this particular location is incredibly slow. I had the Diablo burger 1⁄3 size patty. It was good in flavor but the patty was very dry. My daughter tried the new 1⁄3 lb All American burger. Hot dogs, ketchup, kettle chips, mustard. It was better than mine considering it wasn’t nearly as dry. I just didn’t particularly care for the hot dogs in it. I’ve never had one of their promotional burgers before. I’ll continue to stick with the Famous Star.
Deniz A.
Rating des Ortes: 2 San Diego, CA
Their logo seemed already too scary to me. The laugh of the Carls Jr. star is very creepy to me. Reason for the two star is because the worker was at least friendly who worked at night, as well as their 24-hour opening. Even though they are open so long– THEIRFOODISTERRIBLE! Even the lady at the drive thru said their fries are disgusting. I still ordered a chicken tender combo which contained out of dry and non crispy chicken pieces, followed with almost plastic texture fries and. And their Oreo milkshake was very watery. Didn’t taste like ice cream at all. Maybe sort of a dollar store brand but okay.
Jase W.
Rating des Ortes: 1 El Cajon, CA
WOW! Two and A HALF stars? Surprised this location has even that(from someone that’s passed through a couple times in the last year when tight on time). Went here recently for a quick bite to eat along the route of running some errands. While ordering, the gal on the intercom sounded pretty rushed, bored, angry, and uninterested(somehow all at once) and when I requested a breakfast item still before noon, she informed me they stop serving breakfast at about 10:30 am. That’s cool, I understood. What I don’t understand and what is NOT cool is when I then ask for a moment to pick another item to order and(I think she didn’t realize the mic was still live) she responds by releasing an annoyed sigh and mutters«Oh my god» under her breath. At this point I started wondering if it was really *that* busy — nobody was behind me the entire time even after pulling up. I gave her my alternate choice where she proceeds to still sound annoyed, asked me if everything looked correct on the prompter, and then had me sit there in silence without acknowledgement or a total. I eventually pulled forward. I paid the gal who took my card(still not giving me a total) who took my money, handed me my card back with a receipt, and then disappeared while a coworker wrapped up my order and handed it to me. At least she was nice — I could tell she was trying to give this place a reasonable doubt for coming back… Now, the REALLY fun part. The Dr. Pepper for my girlfriends order tasted almost like just the carbonated water(lacking normal level of syrup additive). My «Sprite»? Carbonated water with a hint of nasty lime residue — DISGUSTING! Threw that out. Her«Turkey» burger was lacking taste; my burger(mind you the alternative choice that prompted the«Oh my god» comment from the order gal) had some liquid that drenched through the burger paper wrapper(you know, the thing that normally prevents spillage of liquids/burger ingredients). I unwrapped the«burger» and was greeted by an extremely soggy bun that when I tried to take a bite from it, flopped over from its sogginess like it had been assassinated by a crew of elementary school kids with super soakers. Whether those super soakers were filled with an abundance of cooking grease, improperly mixed«secret sauce», or some other unidentifiable liquid(I’ll leave that one to your imagination) will never be known. This experience was ridiculous and totally unworth my time or hard earned money. Service was terrible, food was terrible, everything was terrible. If I could rate .1(barely anything) of a star, that’s what they’d get. Never going back here again. Manager will be receiving a call soon…
Marilyn J.
Rating des Ortes: 1 San Diego, CA
Had a chicken sandwich and was very hard to eat. The chicken and lettuce kept falling apart. Won’t be returning to this location
Vanessa R.
Rating des Ortes: 2 San Diego, CA
Carl’s Jr… Take 2! Well, they tried, but clearly they still have a few hitches in their git-along. To give the chain credit, when I E-mailed them my concerns, I was met with a swift response of multiple apologies via E-mail and written correspondence paired with 2 vouchers for free small combos. So I dutifully trekked back to this location, eager to see if the food and service concerns had been addressed with the management at this facility as Corporate had assured. I was met first with an employee at the drive though who was absolutely clueless as to what the voucher was. I’m talking Martian to Earthling type conversation here. Then, upon going inside to utilize the second voucher I was told that apparently«any sandwich» didn’t include the ½ pound thick burger I attempted to order. And now to review the actual food obtained: the Diablo burger(which included the original offending poppers that appeared to actually have some cheese in them this time) was nothing special. If that’s as spicy as the devil gets, Hell’s not going to be as bad as I was anticipating. The 1⁄3 pound thick burger(which evidently does qualify as «any sandwich») was very unsatisfying. The meat was fairly dry and the lackluster sauce, primarily ketchup and very little of it, did not help. Their new«fresh baked buns» are flavorless and aren’t substantial enough to hold up to the burger. I can only see myself going back for the chicken tenders or my old standby, the Famous Star, if I have coupons, or maybe if I’m drunk.
Michael M.
Rating des Ortes: 3 Tempe, AZ
Late night food. That’s what you do. You drink. Then you need food to avoid the hangover. So here is the stop.
Erica O.
Rating des Ortes: 1 San Diego, CA
Everytime I’ve gone after I eat what I ordered I wonder why I went there. It’s nasty! The spicy chicken sandwiches used to be so good back in the day and now they fall apart have no flavor and just make me feel gross. Will never go back also my daughter got a cheese burger and the bread was crumbling and all the condiments were just slapped on there. Nothing like the commercials!!! This food is just nasty!!!
Bibian H.
Rating des Ortes: 2 Chula Vista, CA
Eat here if you don’t mind, sharing the dining room with a bunch of dirty smelly homeless people! Bring some lysol with you too because this location reaks of urine! I had to hold my breath and eat really fast! Couldn’t enjoy my lunch! Btw, if you’re lucky, and I’m sure you will be, you might even catch a tweaker shooting up in the bathroom! None of the employees seemed to care!
Mike A.
Rating des Ortes: 1 San Diego, CA
Their service is good but there food is horrible I will never eat there again they left me with a bad taste ill only give them one star I hope next time ill be better if I go.
Helena Q.
Rating des Ortes: 1 San Diego, CA
Guess I’m never going here again! Last time I came, I asked for chicken tenders & they gave me a box of chili fries. We were also the only people there. It’s like they didn’t even try. This time around my burger came in separate pieces inside the box, so I basically had to assemble it myself & my boyfriend found a piece of plastic cooked into his burger… Also the lady at the counter did not speak english at all & we had to repeat the order 3 or 4 times. No problem with the lady but seriously, Carls Jr? Maybe hire someone who can communicate efficiently with customers.
Timothy B.
Rating des Ortes: 5 San Diego, CA
The name of the Six Dollar Burger has been changed to The Thickburger.
Alicia B.
Rating des Ortes: 3 San Diego, CA
Green Burritto apparently doesn’t open until 10:30am which is weird because Carl’s Junior is 24 hours.
Adam S.
Rating des Ortes: 2 San Diego, CA
Ah Carl’s Jr., home of the famous $ 6 burger. I rarely come here unless to grab a quick bite to the movies or the bars in the area. When I have come here, there is always something that just feels off. The place looks nice enough, but the people and patrons seem a bit sketch. I’m not aiming to be judgmental but there is an odd vibe I get from when I go in here that I just use the drive thru for the most part. And even when I go through the drive thru, it seems to take longer than usual to get my order. Service is ok with a bit of gloom(can’t blame them I guess), but I’ve hardly ever seen the Green Burrito bar full, it’s usually empty or almost empty(another reason I stop walking in). I’ve read some dreadful reviews of this place and though I myself have not seen any critters running about or unwanted ingredients in my burgers, I do keep it simple with just a spicy chicken sandwich and fries, so it’s very hard to mess any of that up. Food comes out fine but I would like to see the place more welcoming, healthier options(besides salads), and different recipes because if I ever eat here when I don’t have alcohol in me or hitting the gym beforehand, I just feel disgusting.
Olivia R.
Rating des Ortes: 1 Rolando, San Diego, CA
Found a f**cking hair in my burger I have long blonde hair and this hair was short and black. I usually give the benefit of the doubt and think you know I probably bit down on my own hair but seeing as there as an obvious difference I immediately spat it out in utter disgust. Will not eat here again. Thanks for the low standards of hygiene. It’s lovely. I work in a restaurant so I know it is easy to pull your hair back. And keep it out of people’s food. If I were you I wouldn’t eat here.