Carly & Co

We met Carly through a friend during our remodel with a design-​build firm. We didn’t like the kitchen design that the other company had come up with, but didn’t know how to make it better ourselves. Within the first hour of the initial meeting, she had me so excited and totally picturing our kitchen in a whole new way. She ended up revamping the master bath as well and made it much better than the original design. Carly was creative and gently nudged us out of our comfort zone (which we both needed!), She also came with me to select granite, tile, etc. which I could never have done on my own. Both the kitchen and bath are beautiful, unique, and make me happy every day.

We originally contacted Carly about helping with a potential home remodel, we ended up moving instead of remodeling but then hired Carly to help with the décor for our new home. Carly’s choices of décor were tasteful yet out of my normal decorating box which brought a fresh look to our home. We have recommended Carly to a number of our friends for decorating and design. When I wanted to redecorate my guest room I again called Carly and was very happy with the end result. I like that Carly will push me to look beyond my normal choices but keeps my overall goal in mind.

I have been working with Carly off and on for the past 8 years and have always been pleased with the results. I love the creativity and energy she brings to each project… she has an abilty to think outside of the box. I have always found her level of service to be professional and has always brought the projects in on time. The negative reviews I have read on here are simply not the Carly that I know. I would also like to note that she is a member of ASID and can be easily verified by checking the ASID website — as I just did.

I actually decided to have Carly re-​design a Kitchen for me late least year. I noticed her in a groupon offer for a great deal on a one time assessment unfortunately I got cold feet and missed the boat on that. However after hearing that, she gladly hooked me up with a consultation and I couldn’t be happier. From start to finish i had to let go of the reigns a bit and let her do her thing but she kept my budget in mind and this kitchen turned out to be just amazing and just under budget.

We have turned to the BBB to get our money back as Carly has kept $ 2400 from our deposit. We first started working with Carly with a gift certificate we purchased at a charity auction. When she was late and constantly rescheduled appointments, we assumed it was because she was treating us as the «free» customers. When we decided to not continue due to serious structural concerns with her proposals, she did not return our money even though we haven’t purchased anything through her. This was our first experience with an interior designer, but now that we’ve asked around, several others in the industry indicate she is flaky and unreliable. If the BBB isn’t able to resolve this, we’re headed to small claims court, let us know if you want to join us.
Update: We have decided to drop the BBB inquiry as we would prefer to forget all about this bad experience.
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A MUST DO!!!

I first hired Carly’s company to help me on my kitchen and «flow» of my project. The project was a tear down and rebuild, so it turned out that I really needed her for the whole process and was very satisfied at how it all turned out. I liked how she was able to give me suggestions while taking my own ideas into account. I was going for a particular style and we were able to work easily together and built my dream home. As this was my first re-​model project, I leaned on her and her colleagues to assist with everything from tile, paint, décor, planning my kitchen, selecting granite, fixtures, and creating built-​ins, molding details, etc. I definitely recommend Carly and Co.