CBX Cross Border Xpress

Worst experience of my life !!! The Mexican authorities won’t let me cross because my 6 months old baby didn’t have a passport !!! So I paid $ 12 to lost my flight ! Thank you !!!

Great idea, horrible execution.
You’re faster to just go across at Otay Mesa and take a cab. The bridge gets soooo backed up with immigration for getting INTO Mexico.
There is better parking at Otay Mesa too.
Great idea, poorly executed.

So easy! We parked in the lot, walked in and purchased a $ 40 family pass for the four of us to walk through to immigration. The customs officials were very friendly and helpful. We breezed through– got a green light and walked straight into the TJ airport for our 12:57 flight. So easy! Friendly, helpful & made our midnight travel steer free.

Needs to be reviewed ASAP! I bought my round-​trip tickets online thinking it would be faster to use, rather than having someone drop me off at the airport and cross the border. But little did I know it takes FOREVER to cross the bridge to the airport. I was flying alone with one luggage and it took me over an hour to get into the tiny elevator and check in through customs. It would have taken equal or less amount of time to have someone drop me off. I actually missed my flight, so I probably had the worst experience ever. Very smart idea just needs to be reviewed and be more efficient.

The bridge is wonderful I can’t say better things about the convenience of just crossing with out going to Tijuana.
But the parking, they have to do something, I arrived at 10:45 pm and what I want to do is go home!!!
But instead there is a car blocking me and I can’t get out, the guy is trying to find the keys, but said they were short staffed.
It is vacations people get to work we pay $ 10 per day and do not deserve this!

This could be 5 stars but there are few things that need to get resolved.
1.- X ray machines inbound/​outbound. Going south there was a a line and onely one of them used. (total of 2). Coming back was the same thing only one used out of 4.
2.- Going southbound the scanners were not working and I had to go to the kiosk to print my tickets which defeats the purpose of having tickets in mobile device. Coming northbound the scanner was working.
Plane to CBX parking lot took me 30 min which I think was excellent. If 2 X rays would have been open I would have been 20 minutes.
Overall I think CBX is great but there are still few improvements to be made. By now they should know how to operate it. I will still use it on the next flight out from the TJ.

The Mexican side of the complex is very corrupt… Leaving the USA you are greeted by Mexican official — get clarification on what you need to submit and what you need to fill out, if you are incorrect you will be fined or even arrested once you cross to their side… Be very keen on what information you provide. Be sure to follow all American standards and regulations placed on airline flights, they seem to follow American standards with a how can I fine you attitude included. Remember once you cross into mexico you are in Mexican territory have not entered airport confinement, you are still required to figure out where you enter Mexican version of TSA screening… They will find excuses to take your goods close to limits…
Returning to the USA… Off the plane and straight to baggage claim ASAP you have max 2 hours to cross into American Border Patrol grounds… I cannot stress how import it is that you follow the path to the CBX bridge… The Mexican authorities have set up an inspection area that appears to be leading you toward USA crossing… It is designed in such a way that you can assume that is the CBX crossing… IT IS NOT… Once you take the wrong exit you are screwed… They will not let you back in… AT ALL NO RETURN!
You will have to grab a taxi toward crossing the border on foot… I have good sources that people have gotten robbed this way… Please verify you are taking the CBX route toward the USA when leaving the luggage claim area. I SAY IT AGAIN VERIFY YOU ARE GOING TOWARD THE USA VIA THE CBX DOOR WHEN LEAVING THE LUGGAGE AREA!!! Your life may literally depend on it…

I purchased 2 CBX tickets through my Volaris flight to Puerto Vallarta for $ 12 each and honestly, it was some of the best money I ever spent! It is INCREDIBLY easy to get in and out of this place.
My wife and I flew on a Thursday morning and there must’ve been a total of 10 people inside. We did our kiosk check-​in, got our CBX pass at the info booth, and then proceeded through the extremely clean and well-​ventilated halls towards the Tijuana airport.
For those that missed the entry way coming back from Mexico… I can kind of understand how it’s easy to miss after the baggage claim, but seriously… they have signs EVERYWHERE tor CBX.
NOTE: For those traveling into Mexico for (I believe) more than 5 days, be aware that once you get close to the end, you’ll run into an immigration area where you have to fill out a visa form and pay about $ 21.50 per person to go through and it’s good for 180 days. I haven’t always had to do it in the past, but they MADE us do it last time on our way to our honeymoon and it almost made us miss our flight literally by a few seconds.
$ 12 a person is seriously so worth it especially if you live near SD or can have somebody/​Über pick you up at CBX. To fly into SD airport from Mexico, it’s about an extra $ 100 — $ 150 per person for the flight, so this will definitely be the way for us to go on our next trip to Mexico!

Fastest boarder crossing ever! A great service for no hassle, no line boarder crossing right from the airport.
Note! Do buy their Suttle service from the airport to San Ysidro (the trolley– jack in the Box –Mc Donalds area)
FREE Suttle to the airport from San Ysidro.
I feel bad giving such a negative rating yet their affiliate really should be dropped.
DO NOT BUY their affiliate transportation to any other connection you have no idea what transportation you’ll get.
I bought the connection to Anaheim & had a terrible experience. I hope CBX reads this & drops any connection with FUTURANET shuttle. They had us waiting for 45 minutes in a hot van while the driver was no where to be found. The driver Jesua came back to call us cry baby’s. The ticket booth lady Cynthia Torres lied several times about the departure times, then tried to kick me off because I spoke up for everyone in the shuttle. The time that we where told we’d leave was 5:30 pm we left at 6:15 because they wanted to fill the van more. The driver was reckless with a van that had no seat belts & driving 80 mph. I drive myself max at 75 mph. Why would I trust a Suttle driver with the my life & 13 others at 80 MPH when he would be reading his invoice & talking on Bluetooth & a windshield that needed urgent cleaning.

I had such a great experience using this service.
A lot of people fly out from TJ because it is cheaper. it can be such a hassle driving across the boarder and having to go through the process there.
As soon as I walked in I was amazed, the information desk was so helpful and I was able to buy round trip for 24 dollars so I could use the express on the way back.
I recommend buying round trip because then you won’t have to wait in line twice.
Only thing is that there is limited in lot parking so I did have to park on the street but it was free to do so because there was not more parking they give
You a special permit you place on your dash to park on the street.
Don’t forget your passport!

This is the only way to travel south of the border if your flying. Not have to drive in to TJ or drive out is worth the parking situation. You pay a bit more to park but avoid the hassle of border crossing. If your like me have someone or über drop you of and pick you up. Also flights out of TJ are less expensive than out of US.

You need a passport! Unlike the actual border where you can just cross without it. Missed our flight because of this… be careful.

It was a mess today! 3 separate long lines! One long line just to buy ticket but I purchased it on line but still had to wait just to enter, then a huge line at the stairs, & finally a monster LAX type line to pay Mexican authorities for tourist permit! All this over an hour and now ready to tackle the huge lines to check in with my airline! They need to organize the lines and the authorities! It doesn’t work to wait this long just to cross into Mexico!

Why would anyone ever drive across to the airport again? I’ve used the CBX twice since it opened earlier in Dec. It’s convenient, reasonably priced and amazing easy to use.
It was easy to purchase roundtrip tickets and finding my way to the gate was a breeze. When I arrived home from my visit it took approximately 20mins to get my bags that I checked in, walk across and go thru customs. I’m sure the wait at customs make become longer as it becomes more
Popular but I will never travel to Mexico any other way.

Prior to this trip I researched the Internet for reviews and first hand experiences for people who have used the CBX bridge crossing to fly out of the Tijuana airport, I struggled to find much in the way of information. I’m going to try and detail my personal experience to hopefully assist those who are considering doing the same, so pardon my rambling…
We wanted to fly our family of 5 to Loreto for spring break. We have flown Alaska from LAX to Loreto in the past but after price comparison of the LAX Alaska flight. ($ 3,500) vs. the Aero Calafia flight ($ 1,200) from TJ to Loreto, we decided to fly out of Tijuana and saved over $ 2K. My wife and I were a little apprehensive about the border crossing and flying from TJ with our 5, 6 and 8 year old kids in tow. We decided it was worth the savings and giving it a try.
The CBX bridge is a privately funded facility that ONLY allows ticketed passengers flying to and from Tijuana airport to cross the Mexico USA border via a pedestrian walkway. Passengers holding a boarding pass that are flying out of TJ are allowed to cross the bridge within 72 ours of travel and must return to the USA within 5 hours of landing. So you won’t have to deal with throngs of people trying to cross the boarder.
The day of our departure we had a friend drop us off at the CBX terminal in Otay Mesa. Upon arrival at the terminal parking lot we were greeted by very friendly parking lot attendant and we were directed where to purchase our bridge crossing pass. The spacious terminal was spotless, they possibly had the cleanest bathrooms I have ever seen. There is only a small snack shop that serves coffee drinks and snacks. There are plenty of food options at the TJ airport if you are hungry. There was no wait to get our border crossing ticket which was $ 40 for our family (it’s good for up to a family of 6). $ 20 for an individual. After purchasing our ticket we made our way over to the crossing check in. The attendant scanned our boarding pass and our ticket. We then proceeded to an over sized freight elevator to get to the upper level of the walk way, with five roller bags and a rod tube the escalator was not an option. There are also free baggage carts to assist you. The secure bridge was equivalent to a 5 min walk in an airport connection walkway. Once reaching the Mexico side we were greeted by a very helpful and friendly Mexican immigration agent who helped us fill out or FMM travel visa. After clearing immigration we headed over to customs pushed the green button and got the green light. There was no waiting at either for immigration or customs.
I can’t comment about the parking situation but from what I heard from a few people who I spoke to in the trip they had no complaints.
The return trip back to the states via the CBX was a repeat of our experience heading into Mexico. No waiting at either US Immigration or Customs. I would guess that the entire crossing process took no more 15 – 20 minutes each way. That includes purchasing your ticket, walking and clearing customs and immigration.
The one word of advice is that once you have retrieved your bags from the TJ baggage claim DO NOT LEAVE THE BAGGAGE CLAIM AREA. If you do you will have to take a taxi to the TJ border crossing which could take hours. Simply proceed to the clearly signed CBX ticket booth then agents will direct you to the entrance to the bridge crossing.

Traveling to Mexico now is more convenient than ever. Flights are wayyyyy cheaper than flying out of San Diego and now with this bridge, you don’t have to wait a couple hours in traffic to cross back! You can either get dropped off here and get picked up just as you would normally at the SD airport. Or you can pay to leave your car parked here until your return.
For me, $ 12 was so worth it! It took like 5 minutes to cross the bridge once I requested to have my ticket printed since I had it on my phone. From there, it was another 5 minute wait to have my passport checked by customs, and boom! Back to America I was!

3.13.16 About 1:30 pm. I just used this place. Arrived to Tijuana on Volaris flight within Mexico for a 10 day vacation.
Such a great idea and good experience. Much better than taking hours crossing back to the U. S in car. We included our CBX ticket in our flight ticket purchase ($ 12 each per cross). We had our 4 month old, no charge. Must have plane tickets to cross.
Once we got our luggage from the carousel they had the ticket purchase booth steps away. We had to show proof of advance purchase to get the actual ticket print out. Lots of signs. You can’t miss it.
Sentri Card, if you have your card (your passport that looks like an i.d.) make sure you go on the sentri line at immigration. They call you faster.
Cons: Not enough long term parking ($ 10 p/​day). I read other reviews only 40 spaces available for long term parking. We had to do the regular parking ($ 16 p day). Paid total of $ 160 for 10 days. A lot of spaces available for short term.
If traveling with a group check out their website. I think I seen $ 40 for a group instead of $ 12 each.
Good luck!

It’s such an easy access option and savings on airline tickets, that it’s worth the effort. But you have to weigh a few considerations such as drive time (easy during non-​rush hour), parking fees, CBX crossing fees, if you’re ok with your car being there, and if you will get parking in long-​term versus short term. 7 days in long-​term parking is $ 70, plus the bridge fee ($ 24 round-​trip per person. Über round-​trip might cost the same, if you’re traveling during the day and confident to get a taxi or Über. If you end up in short-​term parking, add $ 42. Also consider that the airline might charge bag fees. Although I found Volaris web site is somewhat misleading that the bags are actually free, but they make you believe you have to pay extra.
TICKETS TO CROSS BRIDGE — If you pre-​purchase online then print your documents. Don’t rely on cell service or your phone to show documents at the airport. Or use the kiosks inside the bridge/​airport. The current cost of $ 12 might be more if you buy at the CBX. More info at

ARRIVE EARLY? — Upon landing in TJ you must cross the bridge to US within 4 hours of scheduled arrival time. Upon departing TJ you can arrive anytime within 24 hours of your departing flight. They don’t want people using the crossing bridge to simply hang out in TJ.
DRIVING TIME — Google map told me 30 minutes drive time to CBX. But it only took 20 during non-​rush hour. I definitely would not plan to drive during rush hour.
PARKING — The is short-​term parking $ 10/​day, and long-​term parking $ 16/​day. Watch the signs to be certain you’re entering long-​term parking. At the time of writing this you had to enter short-​term parking to cross into long-​term parking. But they were adding a separate entrance to long-​term at the time of writing this. Parking is easy access directly in front of the building within a few feet. There is NOT A LOT OF LONG-​TERM PARKING SPACES. Don’t plan to park on heavy travel days, or plan to be ok if you’re forced into a last minute decision to pay for short-​term. Weigh the options of using Über versus the risk of long-​term versus short-​term parking.
PARKING SECURITY — Somewhat secure with a guard driving around in a golf cart. There are dead open-​space fields around the airport which make it harder for someone to go that distance to get to your car. The nearest facilities are warehouses, then the highway.
UBER VS DRIVING — Über has a feature to estimate your trip cost that can help you decide. There is a taxi stand at the airport that had Über drive when I was there during the day. But if you arrive later in the evening, it might be risky, or costly for a taxi versus parking your own car.
PREPARE TO WALK — Be prepared to carry your belongings & walk a long distance.
CUSTOMS /​IMMIGRATION — When you return, you are technically arriving into the US via land, not air. Thus foot crossing rules apply, such as limits to alcohol you can bring, and the ability to use passport card versus book. That’s causing some confusion and how to fill out the forms and if your passport card will work versus the passport book. If you don’t know what the difference between the card versus the book then look on the US Homeland Security for it and a GOES pass. It makes your travel life easier. Ask Customs/​Immigration because they might have created an exception due to the enclosed controlled access and this unique setup. Be certain that you are exiting baggage claim using the right exit to the CBX bridge, otherwise you’ll end up in TJ and can’t get back in.
PASSPORT /​GOES FAST PASS — For fast access across the Mexican border into the US get a GOES pass (Global Entry). It definitely worth the $ 100.
If you’re traveling domestically within the US, then get the TSA pre-​check
which is $ 85.00 Technically the GOES pass covers your domestic TSA precheck, not the other way around. But it found it’s better to have both to avoid confusion by security.
SUGGESTION TO CBX — get more long-​term parking as soon as possible and put security cameras where they are obvious to the public.

World’s best way to get to TJ airport! Other than by plane, I suppose. You can get your boarding pass here also. That will get you onto the walkway bridge to cross. It’s clean, new, parking is decent, cheap. All that and a bag of chips. Have lunch before you get here… the café is sketchy.

A mess operationally. First issue: parking. There is inadequate long-​term parking, and an over supply of short-​term. There is no control on access to the long-​term lot, and it was overfilled with randomly parked vehicles when I arrived recently. This meant that some parked vehicles were blocked into their slots. The pre-​pay machines to pay the parking ticket were not working when I arrived, and were still not working when I returned a week later. This meant that payment had to be made to an attendant at the exit gate: I was stuck in the line to pay for at least 15 minutes, and then was charged for the short-​term lot until I explained that I had been in the long-​term lot. Second issue: basic infrastructure. Their computers were down when I arrived, and so tickets had to be purchased in cash. This situation apparently persisted for several days. There are many machines to scan U.S. immigration documents upon return, but although these look like the global entry machines at airports, they are not. They will accept a global entry or Sentri card (or maybe a passport card), but none of this is made clear by any signage. In any event, there is no separate lane for passport card/​Sentri card holders, and no separate immigration officer to handle them. When I returned, there was only a single immigration officer working, and two flights had just arrived. Remember that you will need to hang onto your boarding pass from your Mexican flight in order to access the bridge. Third issue: U.S. immigration. I guess there’s nothing that CBX can do about this, but the US immigration officers at Otay are generally surly — interacting with them is nothing like clearing immigration at an airport — and those at CBX may be especially mean. All in all, this was disappointing, since I would really like for the CBX to succeed.

We just crossed only about 2 hours ago (10 pm) going from San Diego to Tijuana. It was definitely a quick and painless process late at night. With three kids in tow the process was very easy. I had already completed and paid for our tourist paperwork online so the mexican immigration process was quick. Faster for my husband and baby, as they are Mexican citizens, but not by much. We pushed the button and got to keep going through without further inspection. It didn’t even take us 10 mins to get through.
One piece of information I had a hard time finding was whether the bridge is considered a land or air border crossing. I wanted to know, as this would determine whether I could use a passport card or if a passport book was required (the kids and I only have cards). I finally found a reference to an email from a CBX employee on some tiny website saying passport cards are acceptable. Decided to chance it and didn’t have any trouble at all with the passport cards!
Update: We made our return trip across the CBX at about 2 am on ²⁄₁₄. Easy process. Thankfully, due to a previous Unilocal review I knew to really look for the bridge entrance and to not really leave the baggage claim area until I knew for sure where we were going. The entrance is just past the normal exit that everyone uses, but it is definitely tucked in a corner and needs better signage.
Notes on the US Customs and Border Patrol: Remember that this bridge is treated like a foot crossing (which is why passport cards are acceptable) so for bringing any alcohol over, the limit is 1 liter per person over 21. We definitely forgot this because I have only ever driven across in CA and the limit for driving is much higher. We had about 2.75 liters, as gifts for family and friends, because we were traveling with 3 kids at 2 am they just decided to wave us through.
In the permits office: This was my husband’s first time crossing the US border legally, as he is a DACA recipient who was traveling on Advance Parole and this was his first trip home in 18 years, so this part was a HUGE deal for us and we were nervous. We had heard horror stories of Immigration offices not knowing how to process Advance Parole for DACA recipients. Thankfully, the one officer that he first spoke with actually used my husband’s case to explain the process to another officer that had not yet dealt with it. It went completely smooth, and they were not just completely nice to us, but also to the one other family that was there as well, who was having problems with their paperwork. Their office alone definitely deserves 5 stars by itself because I have watched several immigration officers in multiple states be horrible to people and they were the complete opposite.
Parking: We did not use the parking. After reading reviews on their parking situation prior to our trip, we opted to have a friend drop us off and pick us up. The drop off and pick up lane is easy to navigate, and easier to find the friend or family members you are picking up than a regular airport pick up area, but you can’t just keep looping around to keep looking for them like you can at an airport. You have to keep getting a ticket every time you go through. I made a point to tell our ride on the way back to just wait for my call before coming in at all, and I didn’t call them until we were already outside. They are a bit stingy on even free drop off times. The first 15 mins are free, even for those who are just dropping people off. I know 15 mins should be enough but when you are unloading 3 small children and about 8 bags, it is not a fun task to try to accomplish. Coming back was easier since we had only about half of the bags that we had previously.
We also didn’t stop at any of the shops on the bridge, although they looked nice, and they also advertised currency exchange, but we had already exchanged it in SD.
Overall, we will definitely be using the bridge again for our next trip out of Tijuana airport. It was a great experience and made it the easiest trip out of an airport that we have ever had, which is saying something since we had a lot of issues with flights being on time and one getting cancelled all together.

Long term parking lot was full; it appears to hold only 40 cars where the short term at $ 6 more per day. Disappointed. It adds up and almost takes away the value of the crossing. I could have parked my car in Chula Vista at a friends and taken an über to the crossing for a third of the fees I’ll endure $ 20 round trip über versus $ 64 for parking.

Used CBX to get to airport and it was great and convenient. On the way back was another story. I was distracted by the long wait at luggage claim and then by the guy checking to see if we had the right luggage and followed everyone right out the door. I asked how to I get to the bridge? The guard said it was back in luggage claim. Ugh! No one would let me back no matter how much I pleaded. I missed the entrance! Recommendation: DON’T leave the luggage claim, I guess it’s to the right of luggage claim. I had to take a cab to border and wait 2 hours there where I could have crossed in 10 min. I complained with border patrol about what had happened and he said I wasn’t the only one it’s happened to. So please if using CBX please pay close attention to where the entrance is and don’t go through where the officials are scan your luggage, if you do you’ve gone to far. Happy trails

DO NOT use your credit/​debit card, DO NOT use their website. They will charge your bank, not issue a ticket, will refuse to issue a refund and will make you pay again once you are there and have no where to go. I have complained many times, by phone and email to customer service [Claudia Paur] and they have just responded that they have requested a refund on their end, but its not up to them to issue it. Go figure. If you can save the money and the hassle avoid CBX, most likely will go into BK for bad administration. Take it from a corporate reorganization lawyer. Its not the $ 24 dlls, its a matter of principals and i have waited more than a month and a half to correct a mistake that is 100% CBX’s fault.

I am only giving one star because I cannot give 0. Terrible. There is no obvious exit to the CBX. Once you leave the baggage claim you cannot re-​enter. DON’T Take the CBX. I am now stranded in Tijuana at 11:15 pm. I don’t know how to get back.

I used the cross border xpress for the first time! I was there at 7am. The place was dead empty! I used the kiosk to print out the boarding pass after that I bought the bridge Pass everything is preety easy. You can change currency dollar for pesos and vice versa for no charge! (Hope it stays thay way) there’s a snack shop and a very cute girl working the register. Snack shop has muffins sandwiches candy bars etc. Coffee water milk juice etc… You cross the cross the bridge and you are in Tijuana airport! Very convenient for a traveler that way u don’t have to use the other border crossings A+

We used it the week it opened I think they were not ready for the amount of people that was coming in specially because it was free for the first few days it took forever the Mexican authorities really did not do a good job when it came to customer service or handling the amount of people that were waiting in line it was hundreds of us and they only had two guys helping everybody which took like an hour and a half to get through on the way back from TJ it was much easier it was fast and very efficient so if they keep it up I’m pretty sure we’ll be back

convinent
from otay !
it, s nightmare coming back the other way! i couldn, r find
the bridge from th airport. once. i exited the exit, could, t reenter.
take taxi back to. boarder with already. paid for round trip ticket to the cbx crossing. i think cbx ahould have represetqtive in tj airport. nobody in tj airport. knows what, s going on with cbx crossing

I used ti from Tijuana back to the US. it costs $ 12 per person and they were the best $ 12 ever spent during my trip.
You pick up your luggage and the access to the bridge is right there. You walk the bridge and you are in the US in 5 minutes. Not need to take a taxi to cross the border, wait in lines, etc.
I had bought the tickets online so the whole experience was very fast and easy.

We used this bridge for the first time… The experience was ok! If you are Mexican is ok due the services of the migration permit if you are American! Takes forever… long lines … Long term parking was full and we paid 16 per day in the regular parking lot! 176 per 10 days…
Next time we will use Otai, parking is very secure and cost half…
Taxi is 10 dollars to the airport
NO WORTH IT! Expensive bridge! Takes forever because the long line and the slow service!

So there are definitely still a few kinks to be worked out but overall it’s a wonderful and convenient service. This review is based on my use going to TIJ on ¹²⁄₂₃ and returning to SD on ¹²⁄₂₈. The facility has only been open a couple of weeks at this point. Here’s my review of using the facility. I live in Central SD:
Transportation/​Parking: Since it was a couple of days before Christmas, I wanted more info on long term parking. I tried the two phone numbers on the website and one wouldn’t connect at all and the second was a disconnected number belonging to another business. I then sent an email to the info email and surprise! I received a very nice response within no time! I was told the long term parking was full up. I was advised to Über or cab it or use the trolley from San Ysidro. (There’s apparently a shuttle that’s $ 8 a person).
When we eventually arrived at the facility early on the 23^rd, there was plenty of street parking along Siempre Vida but this is not secured parking and, once people catch on to it, it will be full up in no time.
The Über ride to the facility cost around $ 30 and the taxi home cost $ 64 without tip. Also the problem with using Über when you arrive is that since you’re at the border you may not be able to get on your wireless carrier’s network (mine was still showing the Mexican network), so unless you want to incur roaming charges, you can’t get to Über (not sure if there was a hotspot inside). The second problem with Über is that I don’t think there are a lot of Über cabs in the area. On the way down, our driver had never heard of the CBX, didn’t know how to get there, and was completely afraid we were asking him to drive to TIJ airport! Hopefully this will improve. Catching a cab, on the other hand, wasn’t a problem at all. There were a line of taxis when we arrived at the facility and again when we returned.
Note to CBX, it would be great if your parking was more substantial or that you would at least give capacity info on your website. There are no other paid parking alternatives that I could find online in the immediate area and since people are traveling a long way to get there, they need alternatives if your lot is full. Presumably, once this service catches on, there will be other lots in the area opening up. Please also fix your phone numbers on the website!
U.S. Customer Service Area: I bought tickets on the website before arrival without a problem. We were taking InterJet and according to its website, I could only print off my boarding pass beforehand if I wasn’t checking luggage. Since we were checking luggage, I had no boarding pass. No problem as according to the website all the major airlines were represented at the U.S. side with customer service reps. Website again shows itself to be more aspirational than accurate. Only Volaris and AeroMexico had reps on the U.S. side and the kiosks also only had these two airlines if you wanted to get your boarding pass from the kiosk (looking at the kiosk on the TIJ side, they also only have Volaris and AeroMexico check in so I don’t think this will change). It wasn’t a problem, however, since they asked to see an itinerary with our names on it and we were good to go. If you want to buy the tickets when you get there, that’s fine too, they have people you can buy them from.
The Bridge: There are both escalators and elevators to get up to the bridge. With all that transitioning and walking, I would be hesitant to bring a lot of luggage (maybe there are luggage carts but I didn’t see any) or people with mobility problems (I did see wheelchairs being used so this is probably an option).
Mexican side: When you arrive at the Mexican side you’re at their Mexican customs and you’ll be filling out your tourist card, which costs $ 20 U.S. per person. There was a little ATM right there if you need it. Give yourself plenty of time to get through this part as there may be large families in front of you or people with visa issues and it took about 20 minutes to get through this part. TIP: they will ask how long you’ll be in Mexico and make the tourist card for that length of time. If you plan to return within six months, let them know and they’ll give you a card good for six months. After you get through the passport check, you’ll have to press that go/​stop button to see if you’re subject to a more thorough check. If you get the green light, you enter the TIJ terminal (which could use slightly better signage about where to go once you get inside). From there we went to InterJet’s customer service, checked our bags, got our boarding passes, went thru security and were on our way.
TIP: Mexican security, I had noticed, has instituted the same rules on flying with liquids as the Americans, so if you’re carrying on, you need to limit it.
Coming back was the same. Only complaint is that when you exit CBX, you’re out in the open and it was raining. Have to then walk to front for weather protection.

Helpful service but they need to get their parking under control. A Walmart sized lot for a place like this doesn’t cut it. I had to park on a street two miles away and hope my car was there when I got back.

Whoever made this project a reality is a genius, so much easier to cross after a long flight, to pick up family and friends, we will keep using it it so much easier and faster, thank you!

Tried purchasing tickets on my iPhone and the website was horrible. I kept getting error messages and decided to just pay once we got there. When we arrived and asked for Long Term parking, we were informed that they had run out of parking. Who opens a service/​business like this and does not provide enough longterm parking. Especially if you open weeks before Christmas. Just lost a customer!

No more waiting in a check point with everyone. Now a much needed Cross Border Xpress for only airline customers and their own check point.
Why drive an worry about parking… Super Shuttle has up to 9 passenger and vans with plenty of room for luggage. They can drop you off and pick you up on U.S. side just in front of Cross Border Xpress.
SuperShuttle 1−800−258−3826 request #780

This border crossing is a great addition to the SoCal airport portfolio. I love flying out of Tijuana but I hated walking across the border, taking a taxi, waiting in lines. The new facility is really impressive and will be very useful.
It costs $ 15-​$ 18 US dollars to use the new bridge depending if you buy online or at the gate. From the Tijuana airport side you find the bridge entrance from the baggage claim area. You take a couple of escalators, walk a couple hundred feet, and you are in the US.
There is almost no line to get through because it is for ticketed airline passengers only. No more dealing with rush hour in Tijuana anymore. This crossing makes my life way easier. I am super excited that it is finally open!