Compass Pointe

When I was looking at these apartments in 2015 I had to of course check reviews online. I saw a bit of everything on here but I still gave this community a chance. The community is well kept, it’s quiet and has a friendly helpful staff. Yes, the visitor parking spaces aren’t the greatest but there IS a huge and safe street right outside the community where visitors can park.
They gym is a basic small gym but the equipment works well and it’s machines that I would normally use in a bigger gym plus there are trails not too far from here where people can go hiking– stop complaining, the point is to get a work out in. I’ve never had an issue having access to the amenities provided here– it’s not over packed with random people like other reviews have stated.
The main reason I came on here to write a review was because any time I have a maintenance issue I get a call right away arranging for someone to come in and fix; and they do so right away. Veronica is one of the nicest people who work here and she actually cares about the tenants– so thank you Veronica! I am on my second lease at this location and I don’t regret it. I really like it here.

I’m felt like I never needed to write a review before but I’ve been living at Compass Pointe for almost 4 years. I’ve never had a problem with this place until the new manager Candyse became manager. The manager before, Wendy was incredible and she was there for the people. Wendy always put the people first and made your experience living there amazing.
Candyse is the most horrible manager i have ever had to deal with it and most of my neighbors have left because of her. The staff located in the office do not respect her and she treats them bad as well. Alliance needs to really look at this before moving forward with her as management. I will never recommend this place to anyone. Not happy living here anymore.

Warning: Do not do business with this apartment complex or the property management company — Alliance Residential Company. I moved into the complex over two years ago with promises of a new gym, a safe community (it is gated), and a friendly environment. Two years later — a tiny, smelly gym with broken machines, stolen packages from my front porch by a neighboring resident (with no repercussions to the resident, by the way), a complex full of people from around the community using the basketball courts and pool facilities so often that residents are not able to utilize them, and no parking at all for guests (the few visitor spots around the community were painted over with numbers, but ended up actually being allocated for maintenance staff to park). I was offered a free carpet shampoo with each lease renewal, but was never able to redeem them, despite numerous requests to schedule them. Now after moving out, I’m being charged for hours of cleaning (where there was maybe an hour to do) and a carpet shampoo. Funny, no? I was offered a complimentary $ 99 shampoo two years in a row, those were never able to be done and now I’m being charged $ 120 for a shampoo. Not only are they some of the most expensive apartments in the area, they now nickle-​and-​dime you even after you move out. Renter Beware.

Lived here for nearly 2 years. Nice apartments and staff. Walking distance to Los Peñasquitos Canyon, restaurants, groceries, and movie theatre. There were a couple incidents with neighbors but staff were attentive and kind. Overall it is a quiet (ish) complex where everyone keeps to themselves. They did raise our rent when renewing our lease but not an outrageous amount. We got a very fair amount of our deposit back after moving out.
Downsides: They said they were renovating and expanding the gym back in December 2013. Never happened. The gym itself is fine but I don’t like being pitched a grand new gym when there was no follow-​through. Secondly, contacting the actual management company (Alliant, I think) to get a new key fob for the tennis courts was a huge pain. Unreturned calls, driving to the office, receiving a fob that didn’t work, trying to contact them again. Ended up giving up on retaining tennis court access because they were so difficult. Maintenance is nice. You’ll get to know them since the appliances are fairly cheap and breakdown a few times per year.
Overall, I would recommend these apartments with a few warnings tossed in.

So far so good here. Quiet neighborhood and relaxing. Everything inside the apartment are in great condition beside not having a fan and light in one of the room so I have to purchase my own. Other than that I like it here.

Obviously the other reviewers have never lived in the ghetto. Complaining about the small things… I like this place. It’s quiet and the neighbors mind their own business.

Ripped us off!!! This place was ok while we lived there but when we moved they charged us almost $ 3,000 to break our lease and not only kept our deposit, but sent us a bill for another $ 650! Stay Away!!!

I must admit, almost fooled me. As not promised, this property not only will try to keep your deposit check and not have you sign or TELL YOU that you only have THREE days to change your mind but also will ask for $ 2,200 for a damage deposit. WHAT THE HELL?! The place im living in now doesn’t charge up the ass for that one. $ 2,200 just «in case» anything gets damaged? That’s a big EFF YOU. On top of that, they ask for the first rent up front on the day you move in. I’m 100% convinced that all these people care about is taking your money. I haven’t even moved in and they’ve been a headache from the start. I started off by giving this place 4 stars. Well guess what, you people don’t even deserve a star. Slimy thieves. Except for Bree. I like her. She’s nice. The rest of you people are just horrible and will gladly be happy to NOT make business with you selfish people. I plan on getting my check back, if they keep it best believe I will take legal actions and bring justice. I would drop names but they’re already an embarrassment. How do you people sleep at night raping people of their money.

We have been living here for two months now.
Its quite neighborhood.
No complaints till now.
Staff is good.

We hate this place. The staff is awful and stingy. We can’t wait to move out. Good luck finding parking too, it doesn’t exist. If you do park on the street expect your car to get broken in to. If you enjoy money in your bank account, don’t move here.

This is the worst apartment I have ever lived in. I have some points to share with you before you decide move in or not.
1. If you want your maintenance appointment on time, never choose them. They will let you call them again and again.
2. When it is time to renew the lease, you may feel crazy that they are raising the price by around 200 per month.
3. Manager there is not nice. She is not trying to help you out.
4. When you move out, prepare to forget your deposit. They will find any reson to deduct your deposit even if you have hired a cleaning company to make your apartment looks perfect.
5. Before you move in, manager there will be very nice and patient to answer your question. After move in, things will change.
I will never recommend this apartment.

I don’t recommend this place. You will get move in promo but be careful because when it’s time to renew your lease, they will increase it by $ 100-​$ 200!!! Also, there use to be one visitor parking but the management changed it to «reserved» and guess who’s using it? The maintenance workers! It’s not fair.

I love it here so far. I have only been here for about 4 months, but this is heaven compared to our old complex. It is SOOO QUIET here, I love it. Even though we are in an apartment, I NEVER hear our neighbors or anyone we share walls with. I feel like we are in a private home.
It is pretty small, but the perk to the extra rent is that we have a really nice clubhouse, a small gym, tennis, small tot lot, computer room, and raquetball.
The office staff is very friendly and realistic. They are down to earth and not fake at all– I am really impressed by them and I have interacted with at least 5 different people from the office since move in. I do not have a single complaint about any of them– the staff here is FIVE stars.
We have rented the media room after hours several times and we love that they are very reasonable about your deposit– as long as you leave it how you got it, they return your deposit no questions asked. I guess because the last place we lived– the management was so horrible, I was worried that would try to make money off us here by nit-​picking after the rental. But they did not at all! As long as you clean it and leave it just like they gave it to you– you are good to go. It is refreshing to have honest people here!
We only have a 1 car garage, so we have 1 reserved spot and there really isn’t any spaces for visitors on our side of the complex– so people have quite a hike when they visit, and we have had people parked in our spot several times when we return from a late movie, etc. and the tow company who is contracted takes HOURS upon HOURS to get here on the weekends– so by the time they get here, the person has moved and we have lost sleep.
Although, if you do not want to have to worry about this– just pay a little more and get the places with a 2 car garage. Some times, I wish we would have.
But overall, I absolutely love it here! It has been my favorite place to live so far out of the 12 years I have been in the navy and have moved many, many, many times.
I like how the office coordinates neighborhood events– like the easter party, community garage sales, and raffles. Like I said, the staff here is AWESOME!
I have only met a few people here so far, but it seems like a really nice family place and I love that for me and my toddler.
I often take her to the small tot lot and I swear she has more fun there than Disneyland.
I feel very safe here, and plan to stay here for awhile. I would highly recommend it to anyone.

lived here about 1yr 2months, good place in general. outdoor parking spots are smaller than normal so if you have a big vehicle expect to keep it in the garage or outside the complex. would give an extra star or two but they decided to raise my rent almost $ 300, luckily i had to move out anyways. if you can get a good lease it’s great but the 2bed/​2bath apartments are not worth ~2000 a month.